2. www.asteral.com
AsteralProtect
Asteral Protect is the ISO 9001:2008
accredited multi-vendor managed
maintenance service that is designed to
reduce costs and maximise equipment
availability with Asteral’s industry-leading
response and fix times.
AsteralProtect
3. www.asteral.com
AsteralProtect
Reduced maintenance cover costs with price
checked quality spare parts
Bespoke cover level options
Highly efficient single multi-vendor contract
Unbiased advice and consultancy to procure
the right blend of OEM and independent
maintenance providers
Extended hours and seven-day service options
Co-ordination via the Asteral Service Centre
Key features of
Asteral Protect
4. www.asteral.com
AsteralProtect
“In our drive to improve the efficiency of our
maintenance services, we reviewed the
existing complex and time-consuming
contracts that we had in place, and replaced
them with Asteral Protect. The results
achieved so far have shown measurable cost
savings for our maintenance cover, whilst
retaining a quality output.”
Mark Cammies,
Estates & Facilities Director, Executive Board,
Hinchingbrooke Health Care NHS Trust
5. 50+
www.asteral.com
Choosing Asteral as your strategic
partner for the provision of managed
maintenance services will reduce
equipment's unplanned downtime and
extend its operational life. Flexible
services are available 7 days a week
with a choice of cover levels and
maintenance providers, all managed
by Asteral’s single-point-of-contact
Service Centre.
Maintenance & Engineering
CAPABILITIES
AsteralProtect
6. 50+
www.asteral.com
Non-clinical and technical staff that
are integral to the operation of your
healthcare facilities can be included in
your Asteral Protect contract. This
involves the transfer of existing
on-site engineering teams subject to
TUPE regulations or the provision of
new site-based engineers.
Non-clinical &
Technical Staff
CAPABILITIES
AsteralProtect
7. 50+
www.asteral.com
High-quality maintenance will extend
the life of your equipment, but when
you replace it, Asteral will use its
procurement experts and 15 years of
performance statistics to provide
vendor-neutral advice and guidance
on the most appropriate technologies.
Equipment Planning
& Procurement
CAPABILITIES
AsteralProtect
8. www.asteral.com
AsteralProtect
“Asteral’s offer gave us some invaluable options.
Asteral’s pricing structure allowed us to pick and
choose the cover levels for each item of
equipment, ensuring a bespoke offer that meets
clinical needs whilst optimising value for money.”
Andrew Loveridge,
General Manager, Chesterfield Royal Hospital NHS Foundation Trust
9. www.asteral.com
AsteralProtect
Benefits of Asteral Protect
99.14% uptime for
Radiology equipment
Four-second pickup time
for calls to the Asteral
Service Centre
Up to 4 extra days of
usability compared to
standard OEM uptimes
One-hour engineer to
technical response time
Single point of contact
allows staff to maintain
focus on patient care
Real-time web-based
overview of the status
of your equipment and
inventories
10. www.asteral.com
AsteralProtect
Over 13 years of providing
managed maintenance to
the healthcare sector
Safety and reliability
assured by ISO 9001:2008
More than 6,400 maintenance
visits completed each year,
included planned preventative
and reactive maintenance
More than 34,000 calls
received at the Asteral
Service Centre per annum
1,300 diagnostic imaging
assets covered by Asteral
N3 accreditation for remote
diagnostics
Asteral Protect Experience
11. www.asteral.com
AsteralProtect
“The Asteral Protect maintenance service
provides a configurable, revenue-based
solution which is both affordable and simple
to implement. We have reduced the cost of
diagnostic imaging equipment maintenance,
and in turn increased the funding available
for core patient-facing services.”
Bill Todd,
Head of Procurement, South Tees Hospital NHS Foundation Trust
13. www.asteral.com
AsteralProtect
“The approach of having different cover levels
and maintenance providers all under one
contract means that we have been able to
tailor the service to our needs. Having
worked with Asteral to prepare for go-live
we are delighted that the service has started
and are excited about realising the benefits.”
Jayne Fielden,
Superintendent Radiographer,
Doncaster and Bassetlaw Hospitals NHS Foundation Trust