Know service management cycle with fieldomobify. How service is evolved and the complete cycle of service management.

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Service Lifecycle
Management
…. An Introduction

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What is service lifecycle?
Service life cycle is the series of events that brings a service into existence, and tracks its maturation
process, its critical mass and drop in value.

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Phases of Service Lifecycle
There are various phases for the service life cycle and these include:
1. Product development phase
2. Market introduction phase
3. Growth phase
4. Maturity phase
5. Decline phase
Before anyone invests in a service business, it is essential that they fully understand the processes and plan
adequately how to successfully undergo each of them.

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Success of any firm is highly dependent on its phase of development. If in the growth and development stage,
there will be few sales than if in the maturity or growth phase. Note that growth is a continuous process, and
by a firm being fully mature and realized higher sales revenue, it doesn’t mean that it’s developing or growing,
it is only that it has attained threshold for growth.
The best approach to improving service lifecycle is Service Lifecycle Management.

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Service Life Cycle
Management (SLM)
This is strategy employed by service businesses to give them support, and help them realize maximum
revenue. The best approach to this is considering service opportunities as a complete life cycle, and not a
solitary event. The efficacy of this is combination of the entire service based operations into a single,
complex set of workflows, and the related business processes. This is a unique process that needs
expatriate designing and implementation.
SLM includes the following elements:
• Administration of a business’s workforce
• Returns inwards and repair management
• Managing both the contracts awarded to a business, and those it awards
• Administering knowledge
• Reverse logistics
• Managing enterprise asserts
• Planning and forecasting components

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How to improve Service
Lifecycle Management
 New tools for making this strategy realistic are needed, because they are rapidly changing, and lagging
behind for a short time can have serious negative effects.
 Users should consider using tools that provide them with more flexibility and power. If an SLM has already
been implemented, there is need to continually improve on its human capital, critical asserts and capital
equipment.
 Most business has under tapped SLM, and there is great need to formulate new strategies that will ensure
it’s fully tapped, for increased profitability.
 Finding the right company to provide SLM services is the first step towards an improved SLM, however, this
is major challenge in that most of the companies that claim to provide the services cannot. Also considering
an SLM that fully reflects full value proposition should be considered.

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P.+91 8983462134/ info@fieldomobify.com
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