The Changing Face of Local Authorities - Presentation by Mark Widdup, Director of Economy and Environment at Rochdale Borough Council - at FBE Breakfast on 24 July 2014
3. Number One Riverside
The Challenge
Dual Challenges for the Council and Partners:
Reducing expenditure
Delivering services that meet the needs and
expectations of citizens and businesses
4. Number One Riverside
The Brief
To transform the Council’s services:
Improve Customer Services
Maximise the potential of our people
Drive staff performance
Increase flexibility of staff
Increase efficiency
Achieve value for money
5.
6. Number One Riverside
The Business Case
The proposal:
Consolidation of 27 buildings into one
Release over 60 buildings and sites for other
investment
Design improved Customer Service Experience
Support new and more efficient ways of working
Save £1m pa in running costs
To contribute £21.7m saving over 40 years
7.
8. Number One Riverside
The Proposal
An iconic building in the town centre:
• Highly accessible customer service centre and library
• Accommodating 2,000 council and partners staff
• Large open plan floor plates - greater integration of staff
• Supports new and more efficient ways of working
• Benchmark of design adaptability and sustainability
9.
10. Number One Riverside
Setting the Pace
An exemplar in sustainability:
• Biomass Heating Boilers
• Electricity generating panels
• Solar Thermal Panels for hot water
• Rainwater Harvesting & Green Roofs
• Thermal Mass cooling
• Night time Purging
11.
12. Number One Riverside
Outcomes
• Customers and residents positive feedback
• Attendance levels have improved
• Reduced travel
• Improved networking and communication
• Partners and Council staff together
• Financial savings - £1M per annum
• Reduced number of buildings
• Promoting our approach to PSR
13. Number One Riverside
Awards
2013 Greater Manchester Chamber of Commerce Award – Building of the Year
2013 Mixology Interior Design Awards – Public Sector Project of the Year
2013 Concrete Society Awards – Building of the Year (Mixed Use)
2014 Civic Trust Awards – Commendation
2014 RIBA North West Regional Award
2014 RICS North West Awards - Building Through Innovation
2014 British Council for Offices Regional Awards – Corporate Workplace winner
14. Number One Riverside
Lessons Learnt
• All party decision – political buy in
• Dedicated project team to deliver transformation,
transition and completion
• Make the change then move
17. Projects complete
Rochdale Leisure Centre
Hopwood Hall College
refurbishment
Sixth Form College
new build
Police Station refurbishment
Co-op Pioneers
Museum extension