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SMART NOW 
SUCCESS STORY IN NIGERIAN MARKET
 Smart Now was launched on March 2014 for customers of one 
of Nigerian Mobile Operators. 
 Customers of the second Nigerian MNO started to use service 
on August 2014. 
 After the first 3 month Smart Now had 100.000 subscribers. 
 After the 6 month from the launch Smart Now had 300.000 
subscribers. 
 Forecast – 900.000 Smart Now subscribers till the end of 2014. 
 Successful billing rate (percentage of paying users) – 20-25% 
 Churn rate (leaving users) – 10% from all data base per month.
ABOUT SMART NOW 
 Smart Now is a project set up to increase general 
knowledge. It is also fun way to learn. 
 Test questions challenge while allowing users to 
memorise the information even better. 
 Users receive points for each correct answer – this 
way creating an engaging self-achievement factor. 
 Top scores and daily-weekly-monthly winners are 
presented on the mobile web.
HOW DOES IT WORK? 
 Users have access to a mobile portal which contains 
lessons on various topics: maths, history, 
geography, general science, celebrities. 
 Service subscribers can read different lessons of 
information on the mobile portal and they receive 1- 
3 test questions daily which they can answer on 
mobile web. 
 Each question has: picture (with a hint about the 
correct answer) and 3 answer options to pick one – 
correct.
KEY SUCCESS FACTORS 
 Small service price – 15 NGN per day. 
 Daily price divided per question – 5 NGN/question. 
 Service promotion on mobile internet and free trial. 
 Easy to access for all mobile internet users. 
 Willingness to test own skills and created sense of self-achievement. 
 Diversity of questions from different areas.
FUTURE 
 Possibility to access Smart Now through multiple channels. 
 Instant Air time prizes for daily-weekly-monthly winners. 
 Co-branding campaign with Mobile Operators to provide more 
knowledge and promote MNO services. 
 More specific content types can be implemented as a part of 
the service or as separate service.
YOUR QUESTIONS FOR: 
VYTAS PAUKSTYS NAGESH MEKALA EGLE BOJARSKAITE 
CEO Business development Content development 
E-mail: vytas@eskimi.com nagesh@eskimi.com egle@eskimi.com 
Phone: +370 633 00000 +9 199 59477700 +370 698 46614 
Skype: Vytasx2 nageshkumar_hrd egleb0

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Smart now case_2014

  • 1. SMART NOW SUCCESS STORY IN NIGERIAN MARKET
  • 2.  Smart Now was launched on March 2014 for customers of one of Nigerian Mobile Operators.  Customers of the second Nigerian MNO started to use service on August 2014.  After the first 3 month Smart Now had 100.000 subscribers.  After the 6 month from the launch Smart Now had 300.000 subscribers.  Forecast – 900.000 Smart Now subscribers till the end of 2014.  Successful billing rate (percentage of paying users) – 20-25%  Churn rate (leaving users) – 10% from all data base per month.
  • 3. ABOUT SMART NOW  Smart Now is a project set up to increase general knowledge. It is also fun way to learn.  Test questions challenge while allowing users to memorise the information even better.  Users receive points for each correct answer – this way creating an engaging self-achievement factor.  Top scores and daily-weekly-monthly winners are presented on the mobile web.
  • 4. HOW DOES IT WORK?  Users have access to a mobile portal which contains lessons on various topics: maths, history, geography, general science, celebrities.  Service subscribers can read different lessons of information on the mobile portal and they receive 1- 3 test questions daily which they can answer on mobile web.  Each question has: picture (with a hint about the correct answer) and 3 answer options to pick one – correct.
  • 5. KEY SUCCESS FACTORS  Small service price – 15 NGN per day.  Daily price divided per question – 5 NGN/question.  Service promotion on mobile internet and free trial.  Easy to access for all mobile internet users.  Willingness to test own skills and created sense of self-achievement.  Diversity of questions from different areas.
  • 6. FUTURE  Possibility to access Smart Now through multiple channels.  Instant Air time prizes for daily-weekly-monthly winners.  Co-branding campaign with Mobile Operators to provide more knowledge and promote MNO services.  More specific content types can be implemented as a part of the service or as separate service.
  • 7. YOUR QUESTIONS FOR: VYTAS PAUKSTYS NAGESH MEKALA EGLE BOJARSKAITE CEO Business development Content development E-mail: vytas@eskimi.com nagesh@eskimi.com egle@eskimi.com Phone: +370 633 00000 +9 199 59477700 +370 698 46614 Skype: Vytasx2 nageshkumar_hrd egleb0