Erin Burger has worked as a Fleet Data Management Analysis at CTTS, Inc. since 2012. She is responsible for managing critical engine documentation and meeting deadlines. Erin excels at ensuring timing and accuracy in her work managing engine documentation inquiries and discrepancies for three major engine lines. She also trains new employees and communicates well. Her strong multi-tasking and time management skills have made her vital to their most important processes. Erin has received an award for going above and beyond to provide exceptional customer support and ensure customers receive timely and accurate services.

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To: Hiring Manager
From: Patricia E. Fraley, President, CTTS, Inc.
Date: July 9, 2015
Re: Letter of Recommendation for Erin Ashley Burger
Erin began working for CTTS, Inc. on September, 2012, as a Fleet Data Management
Analysis at GE Aviation – Fleet Support. Erin is responsible for managing the critical
documentation process of Engine Data Submittal for production engines. This
document is a requirement for the sale and delivery of all production engines, which
necessitates a critical eye for detail, and strong ability to meet deadlines. Timing and
accuracy are absolute necessities in Erin’s’ line of work around engine documentation,
and she excels in both areas.
Along with aforementioned job task, Erin is responsible for all documentation inquiries
or discrepancies for three of the major engine lines. Her ability to multi-task and
efficient time management skills has made her a focal point around our most critical
process. Erin is also responsible for training new employees on the above processes,
as she is very personable and communicates well with others.
Erin has more than once proven she will go above and beyond to ensure GE Aviation
customers receive their services timely and accurately. Erin has earned a performance
award for providing this exceptional customer support.
Please contact me if you require any additional information as to Erin’s job performance
and skill set.
Patricia E. Fraley
Patricia E. Fraley
President, CTTS, Inc.
513-563-4474 X11