Angel Ridge Companies Corporate Profile

1. Angel Ridge Landscape
Maintenance Ltd.
Corporate Profile
Experience…People…Vision
Angel Ridge Companies Corporate Profile 0
9141 Shaughnessy St. Vancouver, BC V6P 6R4
Tel: 604.263.8422 Fax: 604.323.1844
Email: info@angelridge.com Web: www.angelridge.com

2. ANGEL RIDGE COMPANIES….
Since the beginning we had a vision…
This vision has taken 22 years to create but we believed that quality and old fashioned
hard work would stand the test of time and it has.
Angel Ridge has from the beginning been a unique collaboration of artisans,
craftsmen, and horticultural experts, lead by one of the strongest project management
teams in the industry.
We began as an exceptional builder of estate gardens and we have never forgotten
our roots.
Today, Angel Ridge is a leader in project management, landscape construction,
landscape maintenance, winter services and green roof and walls to an ever growing
number of residential and commercial clients in Canada, the United States and Asia.
Our vision has become a reality, creating landscapes from dreams, and maintaining
them forever with hands that care…
.
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3. EXPERIENCE…PEOPLE…VISION
We are confident that Angel Ridge Companies has both the depth of knowledge,
breath of experience and flexibility to service and respond to your specific landscape
design, landscape construction, landscape maintenance and winter service needs.
Our Goal
Our goal is to establish a long term relationship with each of our clients as a value
added partner and member of your team. We share a common interest….to offer
expertise and exceptional service to the clients we serve and to protect and enhance
the value of your company’s and/or your clients’ property investments by executing
proper care and sustainable property maintenance and enhancement practices.
Why You Should Choose Angel Ridge Companies
Angel Ridge began as an exceptional builder of estate gardens and we have never
forgotten our roots. When servicing your commercial properties, we are bringing a
comprehensive, “one stop shop” level of expertise rarely found in the landscape
industry. We apply that expertise with the same level of nurturing care and
exceptional service that we provide our most discerning estate clients.
We care and it shows.
Testimonial…
“The Owners and the Strata Council have found your company and employees to
be responsive, helpful, proactive and courteous, and the grounds have not looked
this good in five years. Thank you for all your hard work and we look forward to
continuing good relations between your company and the Cambridge Gardens.”
S. L.
Property Manager
THE WYNFORD GROUP
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4. We understand your business
Angel Ridge Landscape Maintenance Ltd. serves a wide range of customers, from
strata homeowner associations and private residences to retail centres, hotels and
corporate campuses.
We understand the importance of providing on-going communication to ensure quick
response solutions to your on-going property maintenance needs. We understand
that providing exceptional service means providing value and accountability for
services rendered.
Testimonial…
“We have worked closely with Angel Ridge Landscape for over 4 years on a
number of projects. They currently look after four large complexes directly for me
and over twelve complexes in our portfolio. Our use of Angel Ridge Landscape as
our prime contractor has grown because of the quality of service and value they
provide our clients. They are very sensitive to our concerns and work with us to
address any issues that our clients may have. Their work crews are efficient on
site and are very diligent about their work. We get many compliments on their
staff from people living in complexes we manage.
The office staff at Angel Ridge are a pleasure to deal with. They have an
excellent accounting staff providing timely and accurate billing. Their senior
management is very knowledgeable and skilled, providing invaluable expertise in
assisting us in running our complexes. In short, we are continuing to recommend
Angel Ridge to new clients we have because we are very satisfied with their
service and expertise.”
Ken Armstrong
Property Manager
RE/MAX Property Management Services
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5. Our Key Value Principles…
Commitment:
At Angel Ridge our staff are committed to excellence. We strive to not only meet
your expectations, but to exceed them. We are committed and dedicated to
delivering estate level gardening to your commercial properties. We understand
that you have a reputation to uphold, and so do we.
Trust:
We have spent 22 years creating a brand that our customers know and trust. All
staff members are fully uniformed, and have undergone an industry leading
internal training program. All of our vehicles are branded and employees are
professional and courteous at all times.
Support:
We take pride in our ability to deliver quality and reliable quick response service
to all regions of the lower mainland.
Our offices are centrally located and fully computerized allowing our
administrative staff to provide you timely and accurate monthly billings either
directly to your office via email or post.
Service:
Angel Ridge is dedicated to offering professional, scheduled landscape
maintenance for your commercial property management needs. We provide a
variety of custom tailored services on a twelve month basis to all areas of the
lower mainland.
Value:
We offer competitive, affordable rates for superior and efficient landscape
solutions that can be tailored to meet your specific property and budgetary
requirements.
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6. Core Competencies….
Angel Ridge began as a builder of estate
gardens and we have never forgotten our
roots…
Our portfolio of projects and clients extends
over a 22 year period. We understand
landscape maintenance because we
understand how it was constructed. We
build, we maintain and most importantly we
care…
We are a core of landscape professionals
lead by a single vision of providing a depth
of knowledge, breadth of experience and
flexibility of service that is equal to, or
better than, any other.
Experience….
We are lead by an exceptionally
experienced team.
Our founder, Alan Kostiuk, has over 22
years of experience in the landscape
industry. He is recognized as a leader in
project management and all aspects of
landscape construction and maintenance.
Alan is a consultant to developers of
destination residential resorts, private
members clubs and golf communities in the
United States and Asia and leads a brand Alan Kostiuk
development company with offices in Hong Founder & CEO
Angel Ridge Companies
Kong and Vancouver.
His global travels and experiences with
working with key stakeholders in
developing global brand partnerships
creates a vision within Angel Ridge that is
unique and inspiring.
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7. People
Angel Ridge has an ever growing team of
landscape professionals that hold
professional university degrees in
Landscape Architecture and Architecture,
College degrees as Certified Landscape
Technicians and Certificates as Irrigation
and Pesticide specialists.
We believe that people make the
Pamela Kostiuk
difference. President
Angel Ridge Companies
Our project managers hold university
degrees in Landscape Architecture, and
Architecture. In addition they have years of
experience developing their sense of
design, quality control protocols and
leadership skills leading large complex
landscape installations and overseeing their
maintenance.
Mark Skaggs
Vice-President
Angel Ridge Companies
Barbara Arseneault Eric Chang Henry Soto
Director of Marketing Architectural Designer, Project Manager &
Angel Ridge Companies M.Arch, Project Manager Field Superintendant
Angel Ridge Companies Angel Ridge Companies
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8. Vision….
We envision your goal of providing an
exceptional tenant/client experience at
all of your properties. We have extensive
first-hand experience in servicing a
growing number of residential and
commercial clients throughout the
Lower Mainland, Canada, United States
and Asia.
We understand the attention to detail and
flair that must be a part of the landscape
design and maintenance of your property.
We offer our commitment to working in
partnership with you to provide proactive
solutions to fulfill your landscape
requirements and enhance your client
experience.
In summary, Angel Ridge Companies core competencies are…
Experience…People…Vision
Alan Kostiuk
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9. Quality Certification
Landscape architectural designers on staff lead and develop internal quality control
protocols based upon leading international and North American standards for
design, landscape maintenance, horticultural practices and project management.
Various Angel Ridge staff members are:
• Graduate of University of Canberra, Australia- Landscape Architecture
• Canberra Institute of Technology- Diploma of Project Management
• Graduate of South China University of Technology, PRC-Master Degree
Architecture
• Humber College,Toronto- Certified Landscape Technician
• Kwantlen College, BC- Certified Landscape Technician
• Certified Pesticide License-British Columbia
• Certified Irrigation Technician- British Columbia
Quality Control Processes
Angel Ridge has the following quality control processes and reporting systems:
• Weekly management meetings each Monday morning at 7:00am
• Subsequent to each management meeting, division leaders meet with site
staff to review site reports, coordinate scheduling, identify issues that need
proactive attention and to set goals for each of the serving properties.
• Daily site reports for each site are submitted to management for review
and analysis.
• Client reports are submitted on a monthly basis.
• Client meetings are held on site to review reports, garner client input and
proactively plan for special activities, seasonal challenges and
opportunities and general feedback.
Communication
Angel Ridge believes that quality control begins with great communication at all
levels. This allows proactive and result based opportunities to continually improve
our levels of service and client experience with our company.
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10. Environmental Policies and Practices…..
Angel Ridge believes in sustainability.
In 2009, Angel Ridge commissioned a Carbon Footprint Analysis of our company.
We understand the impact we have on the environment and also the benefits that we
extend to our community and clients as custodians of our urban green space.
We are aware…
We are also practical.
Angel Ridge uses environmentally friendly products to control common turf grass
weeds. We use “Fiesta”, a concentrated iron product to control weeds in turf grass
areas.
We are certified pesticide applicators and are at all times cognizant of the impact we
have on not only our image, but yours, if we are faced with an infestation that
requires forethought and “best practices” to control.
We feel that the best approach is one of understanding and care.
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11. Angel Ridge Landscape Maintenance Ltd.
We specialize in every aspect of landscape maintenance including tree care,
water management, lawn treatment and general grounds maintenance including
salting and snow clearing services. We use safe and sustainable procedures to
preserve a vibrant and colourful landscape environment.
With a dedicated core of experienced horticulturalists, certified landscape
technicians, irrigation and lighting professionals, stone artisans and turf
specialists, our staff can help with all aspects of landscape maintenance from
concept to completion. We also offer an extensive landscape construction
solution for any outdoor project.
Strata & Commercial Landscape Division Products / Services:
• Planned and programmed • Seasonal Plantings
landscape maintenance of strata and - Bulbs
commercial properties - Specialized
Perennials/Tropical Plantings
- Annuals
• Horticultural consultation services • Seasonal Garden Clean Ups
• Turf & Earth Program - Remedial Work
- Soil Acidity Remediation - Installation of Soil Amenders
- Dethatching & mulches
- Aeration - Organic Fertilization &
- IMP Services Sustainability Options
- Targeted European Chafer - Pot Designs and Installations
Beetle Treatments • Service & Maintenance of Irrigation
- Balanced Plant & Turf Systems
Fertilization • Service & Maintenance of
Landscape Lighting
• Green Roofs/Walls Maintenance
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12. Angel Ridge Landscape Maintenance Ltd.
Winter Services:
Our staff of professional, well trained operators and our state-of-the-art ice
melting and snow clearing equipment, allow us to deliver the highest level of
service for all your winter needs.
We have many environmentally friendly de-icers and anti-icing compounds
available for use on any commercial, institutional or residential snow removal
property.
All of equipment is fitted with GPS tracking for accurate accounting and to
make sure no snow property is missed.
We have the experience and know-how to create custom snow & ice
management plans for even the most complicated properties.
Safety first…
We offer peace of mind during the unpredictable winter season…
• Pre-season inspections of your property.
• Locate all obstacles and other areas that need special attention.
• Development of an approved winter services plan for the entire season.
• Proof of Service Reports to ensure that every effort to mitigate liability
for slips, falls and accidents have been professionally and proactively
addressed.
• Fully covered by WorkSafe BC
• Fully Licensed
• Fully insured
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13. Winter Services:
Services include snow ploughing, shovelling and application of salt, sand and
melting agents.
Our crews are experienced; carry detailed site plans that specify what areas
need to be cleared, if salt or ice melt products need to be applied, and where to
locate the snow.
• 24/7 Service to all contract customers
• Professional, experienced staff
• Extensive fleet of plough trucks, bobcats, snow blowers at a central location to
deliver exceptional value and service
• Proven storm anticipation and planning
• Safe, superior performance
Some of our Commercial Clients include:
• RE/MAX Property Management
• Wynford Property Management
• AWM Alliance Group
• Prospero Realty Ltd.
• Crosby Property Management
• Bayside Property Services Ltd.
• Ascent Property Management
• Rancho Management Services (BC) Ltd.
• Crosby Property Management Ltd.
• IGA-H.Y. Louie Ltd.
• Bosa Developments Ltd.
• McDonald’s Restaurants of Canada Ltd.
• Delta Vancouver Airport Hotel
• Costco Wholesale Corporation
• Westin Bayshore
• Arbutus Manor – Amica Mature Lifestyles Inc.
• German Canadian Care Home
• Safeway Canada Ltd.
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14. In Closing…
At Angel Ridge Companies, we pride ourselves in providing the best possible
service and expertise to each and every customer we are privileged to
serve. Our core strength is our ability to bring together processes and
expertise to provide exceptional results.
We seek to build long lasting partnerships with our clients – partnerships that are
nurtured over time and founded on open communication, proven results, earned
trust and ultimately our mutual success in having a positive impact on the clients
we serve.
Should you have any questions regarding the information and services provided
in this Corporate Profile, please do not hesitate to contact our office at
604.263.8422 or you may contact our Mark Skaggs directly at the information
provided below.
Thank you for your interest in Angel Ridge Companies. We look forward to
following up with you in the near future.
Key Contacts:
Angel Ridge Landscape Maintenance Ltd.
Mark Skaggs
Vice President Operations
Email: mskaggs@angelridge.com
Tel: 604.263.8422
For emergencies or Inquiries:
Cell: 604.727.8426
Barbara Arseneault
Director of Marketing
Email: barseneault@angelridge.com
Tel: 604-263-8422
Cell: 778.828.5353
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15. Our Headquarters are centrally located in Vancouver…
www.angelridge.com
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