We are digitalizing the future customer service and experience open ecosystem for the Automotive,
Insurance and Leasing industries through a Managed Mobile Marketplace SaaS platform.
Businesses operating in car lease, service & maintenance industry lack digital customer centric
solutions to satisfy customer service and experience demands. Customer behavior is rapidly
changing and moving towrds Vehicle/Car as a Service( CaaS) and Mobility as a Service( MaaS )
subscription is becoming the prefer method of usage/ownership. No digital mobile solution for
enabling CaaS, MaaS (Car As A Service, Mobility As A Service or Car/Vehicle As A Subscription)
business models.
A next generation subscription based customer management mobile platform for leasing and big
fleet companies, enabling their transition to modern mobility. Cars Central connects all service
providers offerings, services, for vehicles and customers in one platform with all digital tools for
comunication and customer interaction for Up Sell, Cross Sell and After sale in one place.
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White Paper - CarsCentral-Car-as-a-Service-SaaS-Platform_v3.pdf
1. USE
CASE
CARS CENTRAL
How to Win from Mobilityand
Innovations
Add Value, Additional revenue,
services and savings to end
customers and business itself.
Both customer’s and partners’ usage of
digital platform save the time, add
value and digital processes.
Direct sales and 100% customer
engagement, additional revenue and
purchasing, operations, services,
reporting etc.Solves the customer
service and experience issue in those
industries.
MobileManaged Marketplace
One click Targeted UpSell-CrossSell.
Products and services directly in the
hands of the end customer.
Proactive management of everything
expiring around of the vehicle
Advanced delivery footprint
Eco and Paperless complete digital
archive.
Save Time and Efforts of the end
customers.
Digitalizes completely the business
operations and document management.
Cars Central development team elicits
requirements and reports of customer
services, feedback from partners and
customers to innovate and digitalize
platform functionalities and efficiency.
All-in-One customerandvehicle
managementandlifecycle.
Cars Central digitalizes customer service, experience and direct
communication to all related Automotive providers: Leasing,
Insurance, Dealers, Maintenance stations, Car Sharing, Rent Car,
and Fleet Management.
All-in-One SaaS digital platform for vehicle customer service enabling interactions between
Automotive Partners in one Ecosystem.
CaaS model connects and engages customers with innovative digital mobile applications
integrated into Cars Central's platform.
Measurable and Valuable CaaS / MaaS Solution
Cars Central platform develops and promotes that every business can enable, not only the Car-as-a-
Service business model but also the Mobility as a Service option, where in the mobile App customers
send digital requests to purchase or change the vehicles in use according to their needs and lifestyle(
Cars, Scooters, Caravans etc), and the asset can be sourced from the partners in the ecosystem with
full transparency for all parties. Savings and optimization up to 80% of the current communication,
operational, and customer service activities.
• TIME TO MARKET - One day Activation
• Car as a Service/Mobility as a Service
• 2-way interactive communication
• Up-Sell - Cross Sell activities with targeted
marketing with call to action
• Decentralized fleet management
subscription and tools
• One click reporting’s
• One click operations and activities planning
• Monitoring and remote accessacrossallbranches
• Subscription services
• Partner management
• SharedCalendarand schedules
• Digital service book and archive
• Digital offerings with call to action
• Assets transfers and acceptance protocols
• TargetedMarketing
• PartnerRatingsand Customersfeedback
Benefits
• End users/car owners - save valuable time, easy two-side communication channel with services and
vendors, access to promotions and offers directly from services and vendors;
• Businesses Dealers/Partners/Providers: dealers, insurance, service, leasing, etc. – Additional value
and revenue, UpSell-CrossSell, Operations and resource optimization and saving. In Warranty and after
warranty maintenance engagement and partner ecosystem, direct customer feedback. Easier access to
new customers, Outsource operational and customer services directly trough the platform, shared
calendars and requests.
• B2E2B - Decentralized Fleet management – feature which can be offered from every business in the
ecosystem to their partners and customers - transparent view/dashboard on all expenses and status of
each vehicle and supporting documentation;
Advantages of features and services include:
Digital Customer Service and Mobility
Platform For Leasing Companies
2. SubscriptionManagement • Manage user data, and vehicle and fleet status, build intelligent
applicant approval workflow staging requests.
• Direct digital promotions for additional services;
• Annual/Monthly invoices and expense reports can also be
generated.
Flexible Personalization Fleet managers/admins can manage user profiles and vehicle
settings in the cloud /anywhere via mobile device/tablet/PC/
AgileVehicleManagement
• Vehicle-related services scheduling;
• Push notifications for service requests;
• Alerts in mobile app/platform dashboard & Notifications
• Maintenance history for all fleet vehicles
ServicesManagement
Additionalanalytics– measuremarketing
activitiesand engagement
• Who was reached, who view, and who purchased your
promotion or offer, from your UpSell-CrossSell activities
• Cars Central platform provides detailed analytics on Vehicle
Maintenance, a Digital archive of each requested service, and
options of predictive analytics for vehicle maintenance
services;
Features & Benefits
View our promo video
PartnerManagement In the platform, every business can build its own ecosystem of
partners with internal digital channels to communicate with
them/activity records, orders and history/.
• Flexible generates main and additional services regarding
specific needs of the business.
• Add new services with promo options directly via the
mobile app to registered users.
Solves customerserviceand experiencechallengein the
automotiveinsuranceand leasingindustries
• Manage centrally customerservice and experience
acrossgeographical locations.
• Measure and monitorcustomer feedback
• Evaluatepartnersand theirservice across the ecosystem
Car as a Service,Mobilityas a Service,Subscriptionas a
service
• Source and outsource productsand services From and To the
partners ecosystem
• Complete transparencyfor every processand customerrequest
• Enable and engage with new partnersand serviceproviders
• Transferassets from one user to another with one click