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Cross culture
communication
The first cross-cultural studies were
carried out by Abū Rayhān Bīrūnī, who
wrote detailed comparative studies on
the anthropology of religions, peoples
and cultures in the Middle East,
Mediterranean and especially the
Indian subcontinent.
He presented his findings with
objectivity and neutrality using cross-
cultural comparisons.
Extensive cross-cultural studies were
later carried out by 19th century
anthropologists such as Tylor and
Morgan. One of Tylor's first studies
gave rise to the central statistical
issue of cross-cultural studies:
Galton's problem.
The modern era of cross-cultural studies
began with George Murdock (1949). Murdock
set up a number of foundational data sets,
including the Human Relations Area Files, and
the Ethnographic Atlas. Together with Douglas
R. White, he developed the widely used
Standard Cross-Cultural Sample, currently
maintained by the open access electronic
journal World Cultures.
In the past decade, there has become an
increasing pressure for universities
across the world to incorporate
intercultural and international
understanding and knowledge into the
education of their students.
International literacy and cross-cultural
understanding have become critical to a
country’s cultural, technological,
economic, and political health.
It has become essential for universities to
educate, or more importantly, “transform”, to
function effectively and comfortably in a
world characterized by close; multi-faceted
relationships and permeable borders. Students
must possess a certain level of global
competence to understand the world they live
in and how they fit into this world. This level
of global competence starts at ground level–
the university and its faculty – with how they
generate and transmit cross-cultural
knowledge and information to students.
Cross-cultural communication endeavors to
bring together such relatively unrelated areas
as cultural anthropology and established areas
of communication. Its core is to establish and
understand how people from different cultures
communicate with each other. Its charge is to
also produce some guidelines with which people
from different cultures can better communicate
with each other.
Cross Cultural Knowledge is
critical to basic cross cultural
understanding. Without it cross
cultural appreciation cannot take
place. It refers to a surface level
familiarization with cultural
characteristics, values, beliefs and
behaviors.
Cross Cultural Awareness develops from
cross cultural knowledge as the learner
understands and appreciates a culture
internally. This may also be accompanied by
changes within the learner's behavior and
attitudes such as a greater flexibility and
openness.
Cross Cultural Sensitivity is a natural by-
product of awareness and refers to an
ability to read into situations, contexts and
behaviors that are culturally rooted and be
able to react to them appropriately. An
suitable response necessitates that the actor
no longer carries his/her own culturally
determined interpretations of the situation
or behavior (i.e. good/bad, right/wrong)
which can only be nurtured through both
cross cultural knowledge and awareness.
Cross Cultural Competence is and should be
the aim of all those dealing with
multicultural clients, customers or
colleagues. 'Competence' is the final stage of
cross cultural understanding and signifies
the actor's ability to work effectively across
cultures.
Cross cultural competency is
beyond knowledge, awareness and
sensitivity in that it is the digestion,
integration and transformation of
all the skills and information
acquired through them, applied to
create cultural synergy within the
workplace.
Cross-Cultural-Communication2.ppt

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Cross-Cultural-Communication2.ppt

  • 2. The first cross-cultural studies were carried out by Abū Rayhān Bīrūnī, who wrote detailed comparative studies on the anthropology of religions, peoples and cultures in the Middle East, Mediterranean and especially the Indian subcontinent. He presented his findings with objectivity and neutrality using cross- cultural comparisons.
  • 3. Extensive cross-cultural studies were later carried out by 19th century anthropologists such as Tylor and Morgan. One of Tylor's first studies gave rise to the central statistical issue of cross-cultural studies: Galton's problem.
  • 4. The modern era of cross-cultural studies began with George Murdock (1949). Murdock set up a number of foundational data sets, including the Human Relations Area Files, and the Ethnographic Atlas. Together with Douglas R. White, he developed the widely used Standard Cross-Cultural Sample, currently maintained by the open access electronic journal World Cultures.
  • 5. In the past decade, there has become an increasing pressure for universities across the world to incorporate intercultural and international understanding and knowledge into the education of their students. International literacy and cross-cultural understanding have become critical to a country’s cultural, technological, economic, and political health.
  • 6. It has become essential for universities to educate, or more importantly, “transform”, to function effectively and comfortably in a world characterized by close; multi-faceted relationships and permeable borders. Students must possess a certain level of global competence to understand the world they live in and how they fit into this world. This level of global competence starts at ground level– the university and its faculty – with how they generate and transmit cross-cultural knowledge and information to students.
  • 7. Cross-cultural communication endeavors to bring together such relatively unrelated areas as cultural anthropology and established areas of communication. Its core is to establish and understand how people from different cultures communicate with each other. Its charge is to also produce some guidelines with which people from different cultures can better communicate with each other.
  • 8. Cross Cultural Knowledge is critical to basic cross cultural understanding. Without it cross cultural appreciation cannot take place. It refers to a surface level familiarization with cultural characteristics, values, beliefs and behaviors.
  • 9. Cross Cultural Awareness develops from cross cultural knowledge as the learner understands and appreciates a culture internally. This may also be accompanied by changes within the learner's behavior and attitudes such as a greater flexibility and openness.
  • 10. Cross Cultural Sensitivity is a natural by- product of awareness and refers to an ability to read into situations, contexts and behaviors that are culturally rooted and be able to react to them appropriately. An suitable response necessitates that the actor no longer carries his/her own culturally determined interpretations of the situation or behavior (i.e. good/bad, right/wrong) which can only be nurtured through both cross cultural knowledge and awareness.
  • 11. Cross Cultural Competence is and should be the aim of all those dealing with multicultural clients, customers or colleagues. 'Competence' is the final stage of cross cultural understanding and signifies the actor's ability to work effectively across cultures.
  • 12. Cross cultural competency is beyond knowledge, awareness and sensitivity in that it is the digestion, integration and transformation of all the skills and information acquired through them, applied to create cultural synergy within the workplace.