1. C E R T I F I C A T E
Basic Training for Career Profile
"Service Delivery Manager"
Global Quality Management / Human Resources Delivery
of T-Systems
hereby confirms that Mr. /Ms.
Eli Elisiario
WiW ID: eelisari
has successfully participated in the Basic Training Certification.
The certification covers following topics:
Incident Management, Change Management, Service Asset and Configuration Management
The certificate is
valid until end of
10. 2016
Stephan Kasulke
Senior Vice President
Global Quality Management
T-Systems International GmbH
Rennweg 97-99
1030 Vienna - Austria
Michael Rubas
Senior Vice President
Human Resources Delivery
T-Systems International GmbH
Dachauer Straße 651
80995 Munich - Germany
Certificate No.:
2015-09491
Kontakt: FMB-Quality-Academy@t-systems.com