Manual for Schengen consulates and Ukrainian State Migration Service on visa and migration services accessibility. Infographics

1. What makes the international passport and
visa more accessible?
•
Service of people with disabilities out of turn
When the premises are architecturally accessible:
•
People with disabilities living at places,
where departments of the State Migration
Service and consular offices are present,
receive their international passports and visas
without barriers
•
Other persons mostly cannot afford issuing
an international passport and visa, as they
have to spend their own funds for specialized
intercity transport
MANUAL OF THE BEST
PRACTICES OF ISSUING
THE INTERNATIONAL
PASSPORTS AND
VISAS FOR PEOPLE WITH
DISABILITIES
This is how look like premises of the State Migration
Service and Consulates which are architecturally
accessible for persons with sight and musculoskeletal
system diseases
HOW TO MAKE
A VISA MORE ACCESSIBLE
FOR PEOPLE WITH
DISABILITIES?
ARCHITECTURAL ACCESSIBILITY
•
To engage the experts among the people with
disabilities to elaboration of the reconstruction plans
for premises of embassies and visa centers
•
To reconstruct the premises of embassies and visa
centers in accordance with needs of the people with
disabilities
•
To draw up instructions for employees which describe
how to provide service for people with disabilities in
every certain embassy and visa center
FINANCIAL ACCESSIBILITY FOR PERSONS LIVING
IN LOCALITIES WHERE THE CONSULAR OFFICES
ARE ABSENT
•
To provide people with disabilities with online
submitting of documents for issuing of visa
•
To launch the free mobile biometric services for people
with disabilities
•
To abolish the service fee in visa centers for people with
disabilities
•
To launch a system of accreditation for representatives
of the NGOs who would be authorized to submit
documents of people with disabilities on their behalf
With financial support from

2. What makes the international passport and
visa more accessible?
•
Aid of employees during transference of person
with disabilities outside and inside the premises
•
Service of people with disabilities out of turn
Whenthepremisesarenotarchitecturallyaccessible:
•
People with disabilities living at places,
where departments of the State Migration
Services and consular offices are present, receive
their international passports and visas, but feel
themselves humiliated and expose
their health to the danger
•
Other persons mostly cannot afford to issue an
international passport and visa, as they have
to spend their own funds for specialized intercity
transport and they need aid of accompanying persons
ARCHITECTURAL ACCESSIBILITY
•
To engage experts among the people with disabilities
to elaboration of a typical conceptual model for
premises of territorial department of the State
Migration Service
•
To ensure the public service in the premises of the
State Migration Service with the elements of Universal
design
•
To draw up instructions for employees of the State
Migration Service which describe how to provide
service for people with disabilities
ABSENCE OF QUEUES
•
To launch online queue services in all territorial
departments of the State Migration Service
•
To provide registration form in online queue with
possibility to inform the employees of the department
about the necessity of assistance
•
To inform in advance people with disabilities about
the delay in issuing of an international passport
FINANCIAL ACCESSIBILITY FOR PERSONS LIVING
IN LOCALITIES WHERE THE DEPARTMENTS OF
THE STATE MIGRATION SERVICE ARE ABSENT
•
To provide people with disabilities with online
submitting of documents for issuing international
passport
•
To provide a free mobile biometric service for people
with disabilities
HOW TO MAKE A BIOMETRIC
INTERNATIONAL PASSPORT
MORE ACCESSIBLE FOR
PEOPLE WITH DISABILITIES?
This is how look like premises
of the State Migration Service
and Consulates which are
not available for persons with
sight and musculoskeletal
system diseases