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HELLO.
THE WORLD’S
LARGEST
DEDICATED
MADE TO
MEASURE
MENSWEAR
COMPANY
H I S T O R I C A L S A L E S G R O W T H
9 Y E A R C A G R O F 1 4 2 . 1 %
Q 1 Y T D N E T O R D E R S U P 8 1 % Y / Y
ABOUT.
R E D E F I N I N G H O W M E N S H O P
Pioneer in Online to Omni Commerce Shift.
Active customers in 50 countries.
Seven showrooms in North America.
200 employees.
“Made for You” design, one-of-a-kind look.
O U R D I F F E R E N T I A T I O N A N D V A L U E
Unified Experience Omni-Commerce.
Personalization & Customization.
Fit.
Algorithm Provides Measurements in the Cloud.
U N I F I E D O M N I - C O M M E R C E
E X P E R I E N C E
Consumer chooses where and how they interact with the brand.
A consistent and authentic brand experience across channel.
Retail as a valuable marketing tool for online (and vice versa).
P E R S O N A L I Z A T I O N A N D
C U S T O M I Z A T I O N
Exceptional (almost unlimited) choice.
Data driven and hyper targeted marketing.
Delivering personalized experiences makes good, great.
F I T
#1 Challenge in Apparel Category.
We are solving against that…
M E A S U R E M E N T S I N T H E C L O U D
Conveniently reorder at the touch of a button.
Client information can be updated at any time and from anywhere.
Product extension possibilities.
INSPIRED.
1,000,000
MADE TO MEASURE SUITS.
S T R A T E G I C F R A M E W O R K F O R
G R O W T H
People.
Product Enhancement.
Partnerships.
International.
Media.
Retail Expansion.
150
RETAIL STORES BY 2020.
E D U C A T I N G T H E C O N S U M E R
Every retail experience provides an interaction with a Style Guide.
V I R T U A L I N V E N T O R Y M O D E L
We open showrooms for less than $100K.
One of the largest product offerings of any suit provider in the world.
Ability to be nimble and responsive to changing customer needs.
R E T A I L S A L E S R E P R E S E N T 4 6 %
O F T H E B U S I N E S S A P P R O X
2 0 M O N T H S A F T E R E N T E R I N G T H E
R E T A I L C A T E G O R Y
Opening retail stores in existing online markets creates 7X effect.
R E T A I L I S P R O V I N G T O B E A V E R Y
A T T R A C T I V E N E W C U S T O M E R
A C Q U I S I T I O N C H A N N E L
In 2016, 54% of all new customers came through retail.
Retail new customer growth up 85% in Q1 2016.
vs. Online new customer growth @ up 61%.
O M N I - C H A N N E L C O N S U M E R
B E H A V I O U R I N A 2 0 1 6
E N V I R O N M E N T
In retail markets, customers are 50% more likely to return online.
O U R C O R E
V A L U E S
We are Customer Inspired.
We are Innovative.
We Collaborate and Empower.
We are Accountable.
We are Data Driven.
We are Product Proud.
THANK
YOU

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INDOCHINO NGCB Presentation FINAL PROOFED

  • 3. H I S T O R I C A L S A L E S G R O W T H 9 Y E A R C A G R O F 1 4 2 . 1 %
  • 4. Q 1 Y T D N E T O R D E R S U P 8 1 % Y / Y
  • 6. R E D E F I N I N G H O W M E N S H O P Pioneer in Online to Omni Commerce Shift. Active customers in 50 countries. Seven showrooms in North America. 200 employees. “Made for You” design, one-of-a-kind look.
  • 7. O U R D I F F E R E N T I A T I O N A N D V A L U E Unified Experience Omni-Commerce. Personalization & Customization. Fit. Algorithm Provides Measurements in the Cloud.
  • 8. U N I F I E D O M N I - C O M M E R C E E X P E R I E N C E Consumer chooses where and how they interact with the brand. A consistent and authentic brand experience across channel. Retail as a valuable marketing tool for online (and vice versa).
  • 9. P E R S O N A L I Z A T I O N A N D C U S T O M I Z A T I O N Exceptional (almost unlimited) choice. Data driven and hyper targeted marketing. Delivering personalized experiences makes good, great.
  • 10. F I T #1 Challenge in Apparel Category. We are solving against that…
  • 11. M E A S U R E M E N T S I N T H E C L O U D Conveniently reorder at the touch of a button. Client information can be updated at any time and from anywhere. Product extension possibilities.
  • 14. S T R A T E G I C F R A M E W O R K F O R G R O W T H People. Product Enhancement. Partnerships. International. Media. Retail Expansion.
  • 16. E D U C A T I N G T H E C O N S U M E R Every retail experience provides an interaction with a Style Guide.
  • 17. V I R T U A L I N V E N T O R Y M O D E L We open showrooms for less than $100K. One of the largest product offerings of any suit provider in the world. Ability to be nimble and responsive to changing customer needs.
  • 18. R E T A I L S A L E S R E P R E S E N T 4 6 % O F T H E B U S I N E S S A P P R O X 2 0 M O N T H S A F T E R E N T E R I N G T H E R E T A I L C A T E G O R Y Opening retail stores in existing online markets creates 7X effect.
  • 19. R E T A I L I S P R O V I N G T O B E A V E R Y A T T R A C T I V E N E W C U S T O M E R A C Q U I S I T I O N C H A N N E L In 2016, 54% of all new customers came through retail. Retail new customer growth up 85% in Q1 2016. vs. Online new customer growth @ up 61%.
  • 20. O M N I - C H A N N E L C O N S U M E R B E H A V I O U R I N A 2 0 1 6 E N V I R O N M E N T In retail markets, customers are 50% more likely to return online.
  • 21. O U R C O R E V A L U E S We are Customer Inspired. We are Innovative. We Collaborate and Empower. We are Accountable. We are Data Driven. We are Product Proud.