SlideShare a Scribd company logo
1 of 30
PCMH for Ohio 2011 Paul Grundy, MD, MPH, FACOEM, FACPM IBM Director Healthcare TransformationPresident Patient Centered Primary Care Collaborative Paul Grundy MD, MPH	 IBM International Director Healthcare Transformation Trip to Denmark  July 10 2009
Who was the  Shooter’s Doctor?  Population management Accountability
You Tube Video
Why Innovate                  Affordability $30,000 +166% $25,000 $20,000 $15,000 +118% $10,000 $4,918 $5,000 $0 2001 2009 2019  - Employee Payroll Contributions - Employer Cost - Employee Out of Pocket Expenses a The Elephant in the room $28,530 Costs continue their upward climb… …with employers still picking up much of the tab… $10,743
Health care is a business issue, not a benefits issue
The Cause? Mostly due to unregulated fee-for-service payments and an over reliance on rescue/specialty care. This is stark evidence that the U.S. health care Industry has been failing us for years “Commonly cited causes for the nation's poor performance are not to blame - it is the failure of the deliver system!!” You the AHC’s - Unaccountable Care Organizations  PART of this problem  * Peter A. Muennig and Sherry A. Glied Health Affairs  Oct. 7, 2010
3° Care 2° Care What’s wrong with this picture? 1° Care Every country starts at the base of the pyramid with Wellness Prevention primary care, and they work their way up until the money runs out. … “We start at the top of the pyramid, and we work our way down until the money runs out…And so we have to change the pyramid. We have to start at the base.” 3° Care 2° Care 1° Care, Wellness Prevention
Don’t handle your care needs in a BAD MEDICAL NEIGHBORHOOD!! Unaccountable care, lack of organization, DO NOT GO THERE ALONE !!  Be wise when you pay for care, KNOW WHAT YOU BUY!!
Coordination --  we do NOT know how to play as a team “ We don't have a health care delivery system in this country. We have an expensive plethora of uncoordinated, unlinked, micro systems, each performing in ways that too often create sub-optimal performance, both for the overall health care infrastructure and for individual patients."  George Halvorson, from “Healthcare  Reform Now Saudi Arabia’s King Abdulaziz traveled  to the U.S. to receive treatment slipped disc
“We do heart surgery more often than anyone, but we need to, because patients are not given the kind of coordinated primary care that would prevent chronic heart disease from becoming acute.”  George Halvorson (CEO Kaiser)     from “Healthcare Reform Now”
The most important tool - mind of the Family  Physician focused on two things, relationship,  Difficult                          diagnostic dilemmas   A long-term comprehensive relationship with your Personal Physician empowered with the right tools and linked to your  care team can result in better overall family health…
The Joint Principles: Patient Centered Medical Home ,[object Object]
Physician directed medical practice – the personal physician leads a team of individuals at the practice level who collectively take responsibility for the ongoing care of patients
Whole person orientation – the personal physician is responsible for providing for all the patient’s health care needs or arranging care with other qualified professionals
Care is coordinated and integrated across all elements of the complex healthcare community- coordination is enabled by registries, information technology, and health information exchanges
Quality and safety are hallmarks of the medical home- 	Evidence-based medicine and clinical decision-support tools guide decision-making; Physicians in the practice accept accountability voluntary engagement in performance measurement and improvement Enhanced access to care is available - systems such as open scheduling, expanded hours, and new communication paths between patients, their personal physician, and practice staff are used  ,[object Object],12
The Quadruple AimReadiness, Experience of Care, Population Health, Cost Per Capita Cost Population Health The System Integrator  Creates a partnership across the medical neighborhood  Drives PCMH primary   care redesign Offers a utility for population health and financial management System Integrator Patient Experience Productivity
[object Object]
You need a place of command and control
You need a horizontal platform from which to launch vertical weapon systems
You need somewhere and someone to hold accountable,[object Object]
Team-Based  HealthcareDelivery Population Health  Access to Care Patient is the centerof theMedical Home Advanced IT Systems Patient-Centered Care Decision Support Tools Refocused Medical Training Patient & Physician Feedback Enhancing Health                                 and the Patient Experience Medical Home Model Model adapted from theNNMC Medical Home
Defining the Care Superb Access             to Care Team Care Patient Engagement in Care Patient Feedback Clinical Information Systems Publically Available Information Care Coordination
Smarter Healthcare… 36.3% 	Drop in hospital days 32.2% 	Drop in ER use  9.6%	Total cost  10.5%	Inpatient specialty care costs are down 18.9%	Ancillary costs down  15.0%	Outpatient specialty down Outcomes  of Implementing Patient Centered Medical Home Interventions: A Review of the Evidence from Prospective Evaluation Studies in the US,                                K. Grumbach & P. Grundy, November 16th 2010
OPM $39 Billion Book with Accountable Care     ,[object Object]
Provide open scheduling.
Provide care management and coordination by specially-trained team members.
Use an EHR with decision support.
Use CPOE for all orders, test tracking, and follow-up.
Medication reconciliation for every visit.

More Related Content

What's hot

Paul Grundy, Better Care, Reducing Costs, Improving Service Patient Centered ...
Paul Grundy, Better Care, Reducing Costs, Improving Service Patient Centered ...Paul Grundy, Better Care, Reducing Costs, Improving Service Patient Centered ...
Paul Grundy, Better Care, Reducing Costs, Improving Service Patient Centered ...Cleveland HeartLab, Inc.
 
How to Use HIT for CCM
How to Use HIT for CCMHow to Use HIT for CCM
How to Use HIT for CCMPhytel
 
VBP, Delivery System Reform, and Health and Social Services
VBP, Delivery System Reform, and Health and Social ServicesVBP, Delivery System Reform, and Health and Social Services
VBP, Delivery System Reform, and Health and Social ServicesAndré Thompson, MPA
 
PA Healthcare Forum Insights
PA Healthcare Forum InsightsPA Healthcare Forum Insights
PA Healthcare Forum InsightsMatt Portch
 
Integration of Resident Centric Software to Maximize Medicaid and Medicare Re...
Integration of Resident Centric Software to Maximize Medicaid and Medicare Re...Integration of Resident Centric Software to Maximize Medicaid and Medicare Re...
Integration of Resident Centric Software to Maximize Medicaid and Medicare Re...Healthcare Network marcus evans
 
Payment Reform for Primary Care – Minnesota DHS efforts
Payment Reform for Primary Care – Minnesota DHS effortsPayment Reform for Primary Care – Minnesota DHS efforts
Payment Reform for Primary Care – Minnesota DHS effortsnashp
 
From Patients to ePatients Driving a new paradigm for online clinical collabo...
From Patients to ePatients Driving a new paradigm for online clinical collabo...From Patients to ePatients Driving a new paradigm for online clinical collabo...
From Patients to ePatients Driving a new paradigm for online clinical collabo...ddbennett
 
Patient_Engagement_Whitepaper
Patient_Engagement_WhitepaperPatient_Engagement_Whitepaper
Patient_Engagement_WhitepaperTony Fanelli
 
DPC Overview - Final (long version)
DPC Overview - Final (long version)DPC Overview - Final (long version)
DPC Overview - Final (long version)Dave Chase
 
Creating Data-driven Strategies to Improve Hospital Outcomes: A Case Manager'...
Creating Data-driven Strategies to Improve Hospital Outcomes: A Case Manager'...Creating Data-driven Strategies to Improve Hospital Outcomes: A Case Manager'...
Creating Data-driven Strategies to Improve Hospital Outcomes: A Case Manager'...Conifer Health Solutions
 
Presentation - The Future of Home Health
Presentation - The Future of Home HealthPresentation - The Future of Home Health
Presentation - The Future of Home HealthC Sam Smith
 
Policy brief presentation
Policy brief presentationPolicy brief presentation
Policy brief presentationbtayman35
 
Policy brief presentation for online
Policy brief presentation for onlinePolicy brief presentation for online
Policy brief presentation for onlinelisa1974
 
Policy brief presentation online version
Policy brief presentation online versionPolicy brief presentation online version
Policy brief presentation online versionbtayman35
 
Employer Sponsored Medical Clinics white paper
Employer Sponsored Medical Clinics white paperEmployer Sponsored Medical Clinics white paper
Employer Sponsored Medical Clinics white paperTom Pascuzzi
 
Stfm new orleans april 2011
Stfm new orleans april 2011 Stfm new orleans april 2011
Stfm new orleans april 2011 Paul Grundy
 

What's hot (20)

Paul Grundy, Better Care, Reducing Costs, Improving Service Patient Centered ...
Paul Grundy, Better Care, Reducing Costs, Improving Service Patient Centered ...Paul Grundy, Better Care, Reducing Costs, Improving Service Patient Centered ...
Paul Grundy, Better Care, Reducing Costs, Improving Service Patient Centered ...
 
How to Use HIT for CCM
How to Use HIT for CCMHow to Use HIT for CCM
How to Use HIT for CCM
 
VBP, Delivery System Reform, and Health and Social Services
VBP, Delivery System Reform, and Health and Social ServicesVBP, Delivery System Reform, and Health and Social Services
VBP, Delivery System Reform, and Health and Social Services
 
PA Healthcare Forum Insights
PA Healthcare Forum InsightsPA Healthcare Forum Insights
PA Healthcare Forum Insights
 
Integration of Resident Centric Software to Maximize Medicaid and Medicare Re...
Integration of Resident Centric Software to Maximize Medicaid and Medicare Re...Integration of Resident Centric Software to Maximize Medicaid and Medicare Re...
Integration of Resident Centric Software to Maximize Medicaid and Medicare Re...
 
Payment Reform for Primary Care – Minnesota DHS efforts
Payment Reform for Primary Care – Minnesota DHS effortsPayment Reform for Primary Care – Minnesota DHS efforts
Payment Reform for Primary Care – Minnesota DHS efforts
 
From Patients to ePatients Driving a new paradigm for online clinical collabo...
From Patients to ePatients Driving a new paradigm for online clinical collabo...From Patients to ePatients Driving a new paradigm for online clinical collabo...
From Patients to ePatients Driving a new paradigm for online clinical collabo...
 
Primary Care Spend: A Chapter Focus
Primary Care Spend: A Chapter FocusPrimary Care Spend: A Chapter Focus
Primary Care Spend: A Chapter Focus
 
SHP White Paper
SHP White PaperSHP White Paper
SHP White Paper
 
Patient_Engagement_Whitepaper
Patient_Engagement_WhitepaperPatient_Engagement_Whitepaper
Patient_Engagement_Whitepaper
 
Linking Compensation to Payment Incentives
Linking Compensation to Payment IncentivesLinking Compensation to Payment Incentives
Linking Compensation to Payment Incentives
 
DPC Overview - Final (long version)
DPC Overview - Final (long version)DPC Overview - Final (long version)
DPC Overview - Final (long version)
 
Homeless Navigator Feb. Issue
Homeless Navigator Feb. IssueHomeless Navigator Feb. Issue
Homeless Navigator Feb. Issue
 
Creating Data-driven Strategies to Improve Hospital Outcomes: A Case Manager'...
Creating Data-driven Strategies to Improve Hospital Outcomes: A Case Manager'...Creating Data-driven Strategies to Improve Hospital Outcomes: A Case Manager'...
Creating Data-driven Strategies to Improve Hospital Outcomes: A Case Manager'...
 
Presentation - The Future of Home Health
Presentation - The Future of Home HealthPresentation - The Future of Home Health
Presentation - The Future of Home Health
 
Policy brief presentation
Policy brief presentationPolicy brief presentation
Policy brief presentation
 
Policy brief presentation for online
Policy brief presentation for onlinePolicy brief presentation for online
Policy brief presentation for online
 
Policy brief presentation online version
Policy brief presentation online versionPolicy brief presentation online version
Policy brief presentation online version
 
Employer Sponsored Medical Clinics white paper
Employer Sponsored Medical Clinics white paperEmployer Sponsored Medical Clinics white paper
Employer Sponsored Medical Clinics white paper
 
Stfm new orleans april 2011
Stfm new orleans april 2011 Stfm new orleans april 2011
Stfm new orleans april 2011
 

Viewers also liked

Care by design magill retrospective mixed methods analysis sep 21 2011
Care by design magill retrospective mixed methods analysis sep 21 2011Care by design magill retrospective mixed methods analysis sep 21 2011
Care by design magill retrospective mixed methods analysis sep 21 2011Paul Grundy
 
Southcentral foundation nuka
Southcentral foundation nukaSouthcentral foundation nuka
Southcentral foundation nukaPaul Grundy
 
Basit president hit report
Basit president hit report Basit president hit report
Basit president hit report Paul Grundy
 
Nejm rosenthal april 9 2014
Nejm rosenthal april 9 2014Nejm rosenthal april 9 2014
Nejm rosenthal april 9 2014Paul Grundy
 
Martins point chronic disease model
Martins point chronic disease modelMartins point chronic disease model
Martins point chronic disease modelPaul Grundy
 
Va dod joint chicago
Va dod joint chicagoVa dod joint chicago
Va dod joint chicagoPaul Grundy
 
Outcomes benefits final aug3-web
Outcomes benefits final aug3-webOutcomes benefits final aug3-web
Outcomes benefits final aug3-webPaul Grundy
 

Viewers also liked (7)

Care by design magill retrospective mixed methods analysis sep 21 2011
Care by design magill retrospective mixed methods analysis sep 21 2011Care by design magill retrospective mixed methods analysis sep 21 2011
Care by design magill retrospective mixed methods analysis sep 21 2011
 
Southcentral foundation nuka
Southcentral foundation nukaSouthcentral foundation nuka
Southcentral foundation nuka
 
Basit president hit report
Basit president hit report Basit president hit report
Basit president hit report
 
Nejm rosenthal april 9 2014
Nejm rosenthal april 9 2014Nejm rosenthal april 9 2014
Nejm rosenthal april 9 2014
 
Martins point chronic disease model
Martins point chronic disease modelMartins point chronic disease model
Martins point chronic disease model
 
Va dod joint chicago
Va dod joint chicagoVa dod joint chicago
Va dod joint chicago
 
Outcomes benefits final aug3-web
Outcomes benefits final aug3-webOutcomes benefits final aug3-web
Outcomes benefits final aug3-web
 

Similar to Ohio may 14 2011

Patient Centered Medical home talk at WVU
Patient Centered Medical home talk at WVUPatient Centered Medical home talk at WVU
Patient Centered Medical home talk at WVUPaul Grundy
 
2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014
2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014 2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014
2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014 IKT-Norge
 
Oslo paul grundy nov 2014
Oslo paul grundy nov 2014Oslo paul grundy nov 2014
Oslo paul grundy nov 2014Paul Grundy
 
Keystone colorado jan 2015
Keystone colorado jan 2015Keystone colorado jan 2015
Keystone colorado jan 2015Paul Grundy
 
The Future of Primary Care
The Future of Primary CareThe Future of Primary Care
The Future of Primary CareCHC Connecticut
 
Albany 26th oct 2011
Albany 26th oct 2011 Albany 26th oct 2011
Albany 26th oct 2011 Paul Grundy
 
PCMH for North Carolina Jan 2014
PCMH for North Carolina Jan 2014 PCMH for North Carolina Jan 2014
PCMH for North Carolina Jan 2014 Paul Grundy
 
About Cypress Benefit Administrators
About Cypress Benefit AdministratorsAbout Cypress Benefit Administrators
About Cypress Benefit Administratorsjustinhorn
 
Telemedicine article
Telemedicine articleTelemedicine article
Telemedicine articlejeffmarks
 
National Conference on Health and Domestic Violence. Plenary talk
 National Conference on Health and Domestic Violence. Plenary talk  National Conference on Health and Domestic Violence. Plenary talk
National Conference on Health and Domestic Violence. Plenary talk Paul Grundy
 
I reland feb 2014
I reland feb  2014 I reland feb  2014
I reland feb 2014 Paul Grundy
 
Harnessing Population Health Management to Promote Quality Improvement in Hea...
Harnessing Population Health Management to Promote Quality Improvement in Hea...Harnessing Population Health Management to Promote Quality Improvement in Hea...
Harnessing Population Health Management to Promote Quality Improvement in Hea...Queena Deschene, RCFE
 
Federal healthcare slides
Federal healthcare slidesFederal healthcare slides
Federal healthcare slidesLayton Lang
 
Population Health Management White Paper, Spring 2015
Population Health Management White Paper, Spring 2015Population Health Management White Paper, Spring 2015
Population Health Management White Paper, Spring 2015Edward Pierce
 
Patient Centered Medical Home
Patient Centered Medical HomePatient Centered Medical Home
Patient Centered Medical HomeRyan Squire
 
What Veterinarians Can Learn From Physician Practice Models
What Veterinarians Can Learn From Physician Practice ModelsWhat Veterinarians Can Learn From Physician Practice Models
What Veterinarians Can Learn From Physician Practice Modelsmjmcgaunn
 
kp.book_spreads_FINAL
kp.book_spreads_FINALkp.book_spreads_FINAL
kp.book_spreads_FINALBob Gray
 

Similar to Ohio may 14 2011 (20)

Patient Centered Medical home talk at WVU
Patient Centered Medical home talk at WVUPatient Centered Medical home talk at WVU
Patient Centered Medical home talk at WVU
 
Ndu april 2014
Ndu april 2014Ndu april 2014
Ndu april 2014
 
2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014
2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014 2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014
2C Grundy Extracting Value: Patient Centered Medical Home EHiN 2014
 
Oslo paul grundy nov 2014
Oslo paul grundy nov 2014Oslo paul grundy nov 2014
Oslo paul grundy nov 2014
 
Keystone colorado jan 2015
Keystone colorado jan 2015Keystone colorado jan 2015
Keystone colorado jan 2015
 
The Future of Primary Care
The Future of Primary CareThe Future of Primary Care
The Future of Primary Care
 
Albany 26th oct 2011
Albany 26th oct 2011 Albany 26th oct 2011
Albany 26th oct 2011
 
PCMH for North Carolina Jan 2014
PCMH for North Carolina Jan 2014 PCMH for North Carolina Jan 2014
PCMH for North Carolina Jan 2014
 
About Cypress Benefit Administrators
About Cypress Benefit AdministratorsAbout Cypress Benefit Administrators
About Cypress Benefit Administrators
 
Telemedicine article
Telemedicine articleTelemedicine article
Telemedicine article
 
National Conference on Health and Domestic Violence. Plenary talk
 National Conference on Health and Domestic Violence. Plenary talk  National Conference on Health and Domestic Violence. Plenary talk
National Conference on Health and Domestic Violence. Plenary talk
 
I reland feb 2014
I reland feb  2014 I reland feb  2014
I reland feb 2014
 
Harnessing Population Health Management to Promote Quality Improvement in Hea...
Harnessing Population Health Management to Promote Quality Improvement in Hea...Harnessing Population Health Management to Promote Quality Improvement in Hea...
Harnessing Population Health Management to Promote Quality Improvement in Hea...
 
Vertelogics MR.ES
Vertelogics MR.ESVertelogics MR.ES
Vertelogics MR.ES
 
Towards 2030
Towards 2030Towards 2030
Towards 2030
 
Federal healthcare slides
Federal healthcare slidesFederal healthcare slides
Federal healthcare slides
 
Population Health Management White Paper, Spring 2015
Population Health Management White Paper, Spring 2015Population Health Management White Paper, Spring 2015
Population Health Management White Paper, Spring 2015
 
Patient Centered Medical Home
Patient Centered Medical HomePatient Centered Medical Home
Patient Centered Medical Home
 
What Veterinarians Can Learn From Physician Practice Models
What Veterinarians Can Learn From Physician Practice ModelsWhat Veterinarians Can Learn From Physician Practice Models
What Veterinarians Can Learn From Physician Practice Models
 
kp.book_spreads_FINAL
kp.book_spreads_FINALkp.book_spreads_FINAL
kp.book_spreads_FINAL
 

More from Paul Grundy

The Patient-Centered Medical Home in the Transformation From Healthcare to He...
The Patient-Centered Medical Home in the Transformation From Healthcare to He...The Patient-Centered Medical Home in the Transformation From Healthcare to He...
The Patient-Centered Medical Home in the Transformation From Healthcare to He...Paul Grundy
 
Medical home Navy
Medical home Navy Medical home Navy
Medical home Navy Paul Grundy
 
outcomes 2015 pcpcc Evidence Report
outcomes 2015 pcpcc Evidence Reportoutcomes 2015 pcpcc Evidence Report
outcomes 2015 pcpcc Evidence ReportPaul Grundy
 
Utah hospital aug 2014
Utah hospital aug 2014Utah hospital aug 2014
Utah hospital aug 2014Paul Grundy
 
Va pcmh study 6 2014[1]
Va pcmh study 6 2014[1]Va pcmh study 6 2014[1]
Va pcmh study 6 2014[1]Paul Grundy
 
A systematic review of the challenges to implementation of the patient-centre...
A systematic review of the challenges to implementation of the patient-centre...A systematic review of the challenges to implementation of the patient-centre...
A systematic review of the challenges to implementation of the patient-centre...Paul Grundy
 
Maine pcmh report web links3
Maine pcmh report web links3Maine pcmh report web links3
Maine pcmh report web links3Paul Grundy
 
Rutgers april 2014
Rutgers  april 2014Rutgers  april 2014
Rutgers april 2014Paul Grundy
 
Care by design overview 11 2011
Care by design overview 11 2011Care by design overview 11 2011
Care by design overview 11 2011Paul Grundy
 
Care by design magill lloyd successful turnaround
Care by design magill lloyd successful turnaroundCare by design magill lloyd successful turnaround
Care by design magill lloyd successful turnaroundPaul Grundy
 
Care by design 2 bodenheimer teams 2 utah chapter
Care by design 2 bodenheimer teams 2 utah chapterCare by design 2 bodenheimer teams 2 utah chapter
Care by design 2 bodenheimer teams 2 utah chapterPaul Grundy
 
Care by design 2 bodenheimer teams 2 utah chapter
Care by design 2 bodenheimer teams 2 utah chapterCare by design 2 bodenheimer teams 2 utah chapter
Care by design 2 bodenheimer teams 2 utah chapterPaul Grundy
 
Care by design 1 continuum article
Care by design 1 continuum articleCare by design 1 continuum article
Care by design 1 continuum articlePaul Grundy
 
New zealand cantabury timmins-ham-sept13
New zealand cantabury timmins-ham-sept13New zealand cantabury timmins-ham-sept13
New zealand cantabury timmins-ham-sept13Paul Grundy
 
Newzealand march 2014
Newzealand march 2014Newzealand march 2014
Newzealand march 2014Paul Grundy
 
New zealand health information tech
New zealand health information tech New zealand health information tech
New zealand health information tech Paul Grundy
 
Aust pharm march 2014
Aust pharm march  2014 Aust pharm march  2014
Aust pharm march 2014 Paul Grundy
 
Pcmh patient experiance.
Pcmh patient experiance.Pcmh patient experiance.
Pcmh patient experiance.Paul Grundy
 
Partial and Incremental PCMH Practice Transformation: Implications for Qualit...
Partial and Incremental PCMH Practice Transformation: Implications for Qualit...Partial and Incremental PCMH Practice Transformation: Implications for Qualit...
Partial and Incremental PCMH Practice Transformation: Implications for Qualit...Paul Grundy
 
Reengineering USA Healthcare
Reengineering USA HealthcareReengineering USA Healthcare
Reengineering USA HealthcarePaul Grundy
 

More from Paul Grundy (20)

The Patient-Centered Medical Home in the Transformation From Healthcare to He...
The Patient-Centered Medical Home in the Transformation From Healthcare to He...The Patient-Centered Medical Home in the Transformation From Healthcare to He...
The Patient-Centered Medical Home in the Transformation From Healthcare to He...
 
Medical home Navy
Medical home Navy Medical home Navy
Medical home Navy
 
outcomes 2015 pcpcc Evidence Report
outcomes 2015 pcpcc Evidence Reportoutcomes 2015 pcpcc Evidence Report
outcomes 2015 pcpcc Evidence Report
 
Utah hospital aug 2014
Utah hospital aug 2014Utah hospital aug 2014
Utah hospital aug 2014
 
Va pcmh study 6 2014[1]
Va pcmh study 6 2014[1]Va pcmh study 6 2014[1]
Va pcmh study 6 2014[1]
 
A systematic review of the challenges to implementation of the patient-centre...
A systematic review of the challenges to implementation of the patient-centre...A systematic review of the challenges to implementation of the patient-centre...
A systematic review of the challenges to implementation of the patient-centre...
 
Maine pcmh report web links3
Maine pcmh report web links3Maine pcmh report web links3
Maine pcmh report web links3
 
Rutgers april 2014
Rutgers  april 2014Rutgers  april 2014
Rutgers april 2014
 
Care by design overview 11 2011
Care by design overview 11 2011Care by design overview 11 2011
Care by design overview 11 2011
 
Care by design magill lloyd successful turnaround
Care by design magill lloyd successful turnaroundCare by design magill lloyd successful turnaround
Care by design magill lloyd successful turnaround
 
Care by design 2 bodenheimer teams 2 utah chapter
Care by design 2 bodenheimer teams 2 utah chapterCare by design 2 bodenheimer teams 2 utah chapter
Care by design 2 bodenheimer teams 2 utah chapter
 
Care by design 2 bodenheimer teams 2 utah chapter
Care by design 2 bodenheimer teams 2 utah chapterCare by design 2 bodenheimer teams 2 utah chapter
Care by design 2 bodenheimer teams 2 utah chapter
 
Care by design 1 continuum article
Care by design 1 continuum articleCare by design 1 continuum article
Care by design 1 continuum article
 
New zealand cantabury timmins-ham-sept13
New zealand cantabury timmins-ham-sept13New zealand cantabury timmins-ham-sept13
New zealand cantabury timmins-ham-sept13
 
Newzealand march 2014
Newzealand march 2014Newzealand march 2014
Newzealand march 2014
 
New zealand health information tech
New zealand health information tech New zealand health information tech
New zealand health information tech
 
Aust pharm march 2014
Aust pharm march  2014 Aust pharm march  2014
Aust pharm march 2014
 
Pcmh patient experiance.
Pcmh patient experiance.Pcmh patient experiance.
Pcmh patient experiance.
 
Partial and Incremental PCMH Practice Transformation: Implications for Qualit...
Partial and Incremental PCMH Practice Transformation: Implications for Qualit...Partial and Incremental PCMH Practice Transformation: Implications for Qualit...
Partial and Incremental PCMH Practice Transformation: Implications for Qualit...
 
Reengineering USA Healthcare
Reengineering USA HealthcareReengineering USA Healthcare
Reengineering USA Healthcare
 

Recently uploaded

College Call Girls in Haridwar 9667172968 Short 4000 Night 10000 Best call gi...
College Call Girls in Haridwar 9667172968 Short 4000 Night 10000 Best call gi...College Call Girls in Haridwar 9667172968 Short 4000 Night 10000 Best call gi...
College Call Girls in Haridwar 9667172968 Short 4000 Night 10000 Best call gi...perfect solution
 
Call Girls Cuttack Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Cuttack Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Cuttack Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Cuttack Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Book Paid Powai Call Girls Mumbai 𖠋 9930245274 𖠋Low Budget Full Independent H...
Book Paid Powai Call Girls Mumbai 𖠋 9930245274 𖠋Low Budget Full Independent H...Book Paid Powai Call Girls Mumbai 𖠋 9930245274 𖠋Low Budget Full Independent H...
Book Paid Powai Call Girls Mumbai 𖠋 9930245274 𖠋Low Budget Full Independent H...Call Girls in Nagpur High Profile
 
Call Girls in Delhi Triveni Complex Escort Service(🔝))/WhatsApp 97111⇛47426
Call Girls in Delhi Triveni Complex Escort Service(🔝))/WhatsApp 97111⇛47426Call Girls in Delhi Triveni Complex Escort Service(🔝))/WhatsApp 97111⇛47426
Call Girls in Delhi Triveni Complex Escort Service(🔝))/WhatsApp 97111⇛47426jennyeacort
 
Call Girls Tirupati Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Tirupati Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Tirupati Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Tirupati Just Call 8250077686 Top Class Call Girl Service AvailableDipal Arora
 
(Low Rate RASHMI ) Rate Of Call Girls Jaipur ❣ 8445551418 ❣ Elite Models & Ce...
(Low Rate RASHMI ) Rate Of Call Girls Jaipur ❣ 8445551418 ❣ Elite Models & Ce...(Low Rate RASHMI ) Rate Of Call Girls Jaipur ❣ 8445551418 ❣ Elite Models & Ce...
(Low Rate RASHMI ) Rate Of Call Girls Jaipur ❣ 8445551418 ❣ Elite Models & Ce...parulsinha
 
Call Girls Varanasi Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Varanasi Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Varanasi Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Varanasi Just Call 8250077686 Top Class Call Girl Service AvailableDipal Arora
 
Call Girls Faridabad Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Faridabad Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Faridabad Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Faridabad Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...Taniya Sharma
 
VIP Service Call Girls Sindhi Colony 📳 7877925207 For 18+ VIP Call Girl At Th...
VIP Service Call Girls Sindhi Colony 📳 7877925207 For 18+ VIP Call Girl At Th...VIP Service Call Girls Sindhi Colony 📳 7877925207 For 18+ VIP Call Girl At Th...
VIP Service Call Girls Sindhi Colony 📳 7877925207 For 18+ VIP Call Girl At Th...jageshsingh5554
 
Premium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort Service
Premium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort ServicePremium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort Service
Premium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort Servicevidya singh
 
Top Rated Hyderabad Call Girls Erragadda ⟟ 9332606886 ⟟ Call Me For Genuine ...
Top Rated  Hyderabad Call Girls Erragadda ⟟ 9332606886 ⟟ Call Me For Genuine ...Top Rated  Hyderabad Call Girls Erragadda ⟟ 9332606886 ⟟ Call Me For Genuine ...
Top Rated Hyderabad Call Girls Erragadda ⟟ 9332606886 ⟟ Call Me For Genuine ...chandars293
 
Call Girls Kochi Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Kochi Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Kochi Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Kochi Just Call 8250077686 Top Class Call Girl Service AvailableDipal Arora
 
Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...Dipal Arora
 
Best Rate (Hyderabad) Call Girls Jahanuma ⟟ 8250192130 ⟟ High Class Call Girl...
Best Rate (Hyderabad) Call Girls Jahanuma ⟟ 8250192130 ⟟ High Class Call Girl...Best Rate (Hyderabad) Call Girls Jahanuma ⟟ 8250192130 ⟟ High Class Call Girl...
Best Rate (Hyderabad) Call Girls Jahanuma ⟟ 8250192130 ⟟ High Class Call Girl...astropune
 
Night 7k to 12k Chennai City Center Call Girls 👉👉 7427069034⭐⭐ 100% Genuine E...
Night 7k to 12k Chennai City Center Call Girls 👉👉 7427069034⭐⭐ 100% Genuine E...Night 7k to 12k Chennai City Center Call Girls 👉👉 7427069034⭐⭐ 100% Genuine E...
Night 7k to 12k Chennai City Center Call Girls 👉👉 7427069034⭐⭐ 100% Genuine E...hotbabesbook
 
Call Girls Siliguri Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Siliguri Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Siliguri Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Siliguri Just Call 8250077686 Top Class Call Girl Service AvailableDipal Arora
 
Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...
Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...
Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...tanya dube
 
Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...
Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...
Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...Sheetaleventcompany
 

Recently uploaded (20)

College Call Girls in Haridwar 9667172968 Short 4000 Night 10000 Best call gi...
College Call Girls in Haridwar 9667172968 Short 4000 Night 10000 Best call gi...College Call Girls in Haridwar 9667172968 Short 4000 Night 10000 Best call gi...
College Call Girls in Haridwar 9667172968 Short 4000 Night 10000 Best call gi...
 
Call Girls Cuttack Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Cuttack Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Cuttack Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Cuttack Just Call 9907093804 Top Class Call Girl Service Available
 
Book Paid Powai Call Girls Mumbai 𖠋 9930245274 𖠋Low Budget Full Independent H...
Book Paid Powai Call Girls Mumbai 𖠋 9930245274 𖠋Low Budget Full Independent H...Book Paid Powai Call Girls Mumbai 𖠋 9930245274 𖠋Low Budget Full Independent H...
Book Paid Powai Call Girls Mumbai 𖠋 9930245274 𖠋Low Budget Full Independent H...
 
Call Girls in Delhi Triveni Complex Escort Service(🔝))/WhatsApp 97111⇛47426
Call Girls in Delhi Triveni Complex Escort Service(🔝))/WhatsApp 97111⇛47426Call Girls in Delhi Triveni Complex Escort Service(🔝))/WhatsApp 97111⇛47426
Call Girls in Delhi Triveni Complex Escort Service(🔝))/WhatsApp 97111⇛47426
 
Call Girls Tirupati Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Tirupati Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Tirupati Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Tirupati Just Call 8250077686 Top Class Call Girl Service Available
 
(Low Rate RASHMI ) Rate Of Call Girls Jaipur ❣ 8445551418 ❣ Elite Models & Ce...
(Low Rate RASHMI ) Rate Of Call Girls Jaipur ❣ 8445551418 ❣ Elite Models & Ce...(Low Rate RASHMI ) Rate Of Call Girls Jaipur ❣ 8445551418 ❣ Elite Models & Ce...
(Low Rate RASHMI ) Rate Of Call Girls Jaipur ❣ 8445551418 ❣ Elite Models & Ce...
 
Call Girls Varanasi Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Varanasi Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Varanasi Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Varanasi Just Call 8250077686 Top Class Call Girl Service Available
 
Call Girls Faridabad Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Faridabad Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Faridabad Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Faridabad Just Call 9907093804 Top Class Call Girl Service Available
 
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
(👑VVIP ISHAAN ) Russian Call Girls Service Navi Mumbai🖕9920874524🖕Independent...
 
VIP Service Call Girls Sindhi Colony 📳 7877925207 For 18+ VIP Call Girl At Th...
VIP Service Call Girls Sindhi Colony 📳 7877925207 For 18+ VIP Call Girl At Th...VIP Service Call Girls Sindhi Colony 📳 7877925207 For 18+ VIP Call Girl At Th...
VIP Service Call Girls Sindhi Colony 📳 7877925207 For 18+ VIP Call Girl At Th...
 
Call Girls in Gagan Vihar (delhi) call me [🔝 9953056974 🔝] escort service 24X7
Call Girls in Gagan Vihar (delhi) call me [🔝  9953056974 🔝] escort service 24X7Call Girls in Gagan Vihar (delhi) call me [🔝  9953056974 🔝] escort service 24X7
Call Girls in Gagan Vihar (delhi) call me [🔝 9953056974 🔝] escort service 24X7
 
Premium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort Service
Premium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort ServicePremium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort Service
Premium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort Service
 
Top Rated Hyderabad Call Girls Erragadda ⟟ 9332606886 ⟟ Call Me For Genuine ...
Top Rated  Hyderabad Call Girls Erragadda ⟟ 9332606886 ⟟ Call Me For Genuine ...Top Rated  Hyderabad Call Girls Erragadda ⟟ 9332606886 ⟟ Call Me For Genuine ...
Top Rated Hyderabad Call Girls Erragadda ⟟ 9332606886 ⟟ Call Me For Genuine ...
 
Call Girls Kochi Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Kochi Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Kochi Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Kochi Just Call 8250077686 Top Class Call Girl Service Available
 
Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Bhubaneswar Just Call 9907093804 Top Class Call Girl Service Avail...
 
Best Rate (Hyderabad) Call Girls Jahanuma ⟟ 8250192130 ⟟ High Class Call Girl...
Best Rate (Hyderabad) Call Girls Jahanuma ⟟ 8250192130 ⟟ High Class Call Girl...Best Rate (Hyderabad) Call Girls Jahanuma ⟟ 8250192130 ⟟ High Class Call Girl...
Best Rate (Hyderabad) Call Girls Jahanuma ⟟ 8250192130 ⟟ High Class Call Girl...
 
Night 7k to 12k Chennai City Center Call Girls 👉👉 7427069034⭐⭐ 100% Genuine E...
Night 7k to 12k Chennai City Center Call Girls 👉👉 7427069034⭐⭐ 100% Genuine E...Night 7k to 12k Chennai City Center Call Girls 👉👉 7427069034⭐⭐ 100% Genuine E...
Night 7k to 12k Chennai City Center Call Girls 👉👉 7427069034⭐⭐ 100% Genuine E...
 
Call Girls Siliguri Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Siliguri Just Call 8250077686 Top Class Call Girl Service AvailableCall Girls Siliguri Just Call 8250077686 Top Class Call Girl Service Available
Call Girls Siliguri Just Call 8250077686 Top Class Call Girl Service Available
 
Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...
Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...
Premium Bangalore Call Girls Jigani Dail 6378878445 Escort Service For Hot Ma...
 
Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...
Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...
Call Girls Service Jaipur {9521753030} ❤️VVIP RIDDHI Call Girl in Jaipur Raja...
 

Ohio may 14 2011

  • 1. PCMH for Ohio 2011 Paul Grundy, MD, MPH, FACOEM, FACPM IBM Director Healthcare TransformationPresident Patient Centered Primary Care Collaborative Paul Grundy MD, MPH IBM International Director Healthcare Transformation Trip to Denmark July 10 2009
  • 2. Who was the Shooter’s Doctor? Population management Accountability
  • 4. Why Innovate Affordability $30,000 +166% $25,000 $20,000 $15,000 +118% $10,000 $4,918 $5,000 $0 2001 2009 2019 - Employee Payroll Contributions - Employer Cost - Employee Out of Pocket Expenses a The Elephant in the room $28,530 Costs continue their upward climb… …with employers still picking up much of the tab… $10,743
  • 5. Health care is a business issue, not a benefits issue
  • 6. The Cause? Mostly due to unregulated fee-for-service payments and an over reliance on rescue/specialty care. This is stark evidence that the U.S. health care Industry has been failing us for years “Commonly cited causes for the nation's poor performance are not to blame - it is the failure of the deliver system!!” You the AHC’s - Unaccountable Care Organizations PART of this problem * Peter A. Muennig and Sherry A. Glied Health Affairs Oct. 7, 2010
  • 7. 3° Care 2° Care What’s wrong with this picture? 1° Care Every country starts at the base of the pyramid with Wellness Prevention primary care, and they work their way up until the money runs out. … “We start at the top of the pyramid, and we work our way down until the money runs out…And so we have to change the pyramid. We have to start at the base.” 3° Care 2° Care 1° Care, Wellness Prevention
  • 8. Don’t handle your care needs in a BAD MEDICAL NEIGHBORHOOD!! Unaccountable care, lack of organization, DO NOT GO THERE ALONE !! Be wise when you pay for care, KNOW WHAT YOU BUY!!
  • 9. Coordination -- we do NOT know how to play as a team “ We don't have a health care delivery system in this country. We have an expensive plethora of uncoordinated, unlinked, micro systems, each performing in ways that too often create sub-optimal performance, both for the overall health care infrastructure and for individual patients." George Halvorson, from “Healthcare Reform Now Saudi Arabia’s King Abdulaziz traveled to the U.S. to receive treatment slipped disc
  • 10. “We do heart surgery more often than anyone, but we need to, because patients are not given the kind of coordinated primary care that would prevent chronic heart disease from becoming acute.” George Halvorson (CEO Kaiser) from “Healthcare Reform Now”
  • 11. The most important tool - mind of the Family Physician focused on two things, relationship, Difficult diagnostic dilemmas A long-term comprehensive relationship with your Personal Physician empowered with the right tools and linked to your care team can result in better overall family health…
  • 12.
  • 13. Physician directed medical practice – the personal physician leads a team of individuals at the practice level who collectively take responsibility for the ongoing care of patients
  • 14. Whole person orientation – the personal physician is responsible for providing for all the patient’s health care needs or arranging care with other qualified professionals
  • 15. Care is coordinated and integrated across all elements of the complex healthcare community- coordination is enabled by registries, information technology, and health information exchanges
  • 16.
  • 17. The Quadruple AimReadiness, Experience of Care, Population Health, Cost Per Capita Cost Population Health The System Integrator Creates a partnership across the medical neighborhood Drives PCMH primary care redesign Offers a utility for population health and financial management System Integrator Patient Experience Productivity
  • 18.
  • 19. You need a place of command and control
  • 20. You need a horizontal platform from which to launch vertical weapon systems
  • 21.
  • 22. Team-Based HealthcareDelivery Population Health Access to Care Patient is the centerof theMedical Home Advanced IT Systems Patient-Centered Care Decision Support Tools Refocused Medical Training Patient & Physician Feedback Enhancing Health and the Patient Experience Medical Home Model Model adapted from theNNMC Medical Home
  • 23. Defining the Care Superb Access to Care Team Care Patient Engagement in Care Patient Feedback Clinical Information Systems Publically Available Information Care Coordination
  • 24. Smarter Healthcare… 36.3% Drop in hospital days 32.2% Drop in ER use 9.6% Total cost 10.5% Inpatient specialty care costs are down 18.9% Ancillary costs down 15.0% Outpatient specialty down Outcomes of Implementing Patient Centered Medical Home Interventions: A Review of the Evidence from Prospective Evaluation Studies in the US, K. Grumbach & P. Grundy, November 16th 2010
  • 25.
  • 27. Provide care management and coordination by specially-trained team members.
  • 28. Use an EHR with decision support.
  • 29. Use CPOE for all orders, test tracking, and follow-up.
  • 33. Pre-visit planning and after-visit follow-up for care management.
  • 35. Provide a visit summary to the patient following each visit.
  • 36. Maintain a summary-of-care record for patient transitions.
  • 39. The development of care plans.
  • 40. Performance outcome measures.
  • 41. Not just employers DOD, OPM goes PCMH health coverage to some 10 million jumped from $19 billion in 2001 to $53 billion in the Pentagon's latest budget request. OPM -- $40 Billion States as employers 17 so far PCMH County gov, school boards Highmark –PCMH
  • 42. Corporate Concierge PCMH The private clinic is for the employees and Families on or near site From 10.2% to 23.7% of company care OneAmerica to Open PCMH Wellness Clinic Perdue opens 15th PCMH Central Louisiana Family Health and Wellness Center. Martin Companies and Gilchrist Construction Co and 23 other companies
  • 43. PCMH in Action Vermont “Blueprint” model A Coordinated Health System Hospitals Community Care Team Nurse Coordinator Social Workers Dieticians Community Health Workers Care Coordinators Public Health Prevention HEALTH WELLNESS PCMH Health IT Framework Specialists Global Information Framework PCMH Evaluation Framework Public Health Prevention Operations
  • 44. Vermont Financial Impact Vermont Financial Impact
  • 45. Sharp Community Medical Group: Care Transformation Model Accountable Community Accountable Care Organization Enterprise Level Activities Patient-Centered Medical Home Patient
  • 46. PCMH is non-political – the right POV for delivery transformation “We never abandoned advocating new Models of care. We’ve long pushed folks to realize that Delivery reform is the key.” The patient-centered medical home is core. “We included the attached chapter on PCMH in our book. and have a new publication on ACOs coming out in January.”
  • 47. OR? …Requires a Smarter Healthcare Workforce Where do you train the MHS Workforce?
  • 48.
  • 49. Payment reform requires more than one method, you have dials, adjust them!!! fee for health” “fee for outcome” “fee for process” “fee for belonging “fee for service” “fee for satisfaction”
  • 50.
  • 57.
  • 58.
  • 59. Really engage your patients find out what they need and become very patient centered
  • 60. Integrate value base purchasing with PCMH in your plan designee (understand what the buyer wants)
  • 61. Stop teaching the past you are in a world of Data, teams, actionable information
  • 63. GIVE US LEADERSHIP - SHOW US THE WAY!