1. Computer Repair
Custom er
Homework for Week 2 of
OpenHPI BPMN Course.
repair
hardware
need software repair
need hardware repair
send failure
notification
send
invoice for
diagnostic
test
repaired co
mputer
check if can
be repaired
check if can be repaired?
if need hardware repair?
receive
payment
end
if need software repair?
malfunction detected
was repair successfull?
successfull repair
broken computer received
ship
computer
to customer
repair
software
send
invoice for
repair
services