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Dhanya Jose
S-11,Mana Prestine,Opp.Radha Reddy Layout, E-mail: josdhanya@gmail.com
Sarjapur Road, Doddakannehalli dhanya.jose1985@gmail.com
Bangalore - 560035 Phone No. 09611355200
EXPERIENCE
ISTQB & ITIL certified with 7.10 years of experience in diversified fields of Software Testing,
Quality Assurance & Test Management. Currently working with Infosys Technologies to effectively
manage large and critical projects for various testing tools deployment and enabling.
PROFESSIONAL SUMMARY:
• Deployment of the various testing tools and enabling the testing teams.
• Well versed with the SDLC, STLC and Agile Methodologies.
• Creation of Test Plan.
• Defining test strategy and test estimation to achieve the test objectives.
• Requirement Coverage/Traceability Matrix.
• Creation and Execution of Test Cases.
• Experience on Test Metrics.
• Creation of Test Readiness Review (TRR).
• Bug, Issues reporting and test management using assorted tools (i.e. HP Quality Center, Clear Quest).
• Creation of Risk & issue log and raise on timely basis as required.
• Creation of signoff document at the end of release.
• Software Testing (Functional and Non-Functional).
• Software Quality Assurance & Compliance.
• Discuss project quality related issues to management as required basics.
• Participating in the RCA and lesson learnt meetings to identify corrective and preventive actions for
upcoming projects.
• Experienced in create of the Project Quality documents.
• Participated in the risk assessments workshops for the upcoming projects and also tracked risk and
issues for projects throughout the test life cycle.
• Proficient in QA Metrics to facilitate accurate & timely reporting.
• Experience in Oracle billing and revenue management.
• Experience in Testing Center of Excellence working Model
Work Experience:
Infosys Technologies from July 2014 – till Date
IBM India Pvt. Ltd from June 2008 – June 20014
Certifications
• ISTQB Software Testing Certification (2012)
• ITIL® V3 Foundation Certification (2013)
Achievement
“Gems of Shell” award from IBM for the outstanding performance in 2013.
Technical Skills
Experience in Mercury Quality Center 9.2 & 10, ALM, Rational Clear Quest, QTP, Rational Portfolio
Manager (RPM) 7.1, Share Point, SOAP UI, Unix, Oracle 9i, SQL,RPT,RQM
PROJECT DETAILS
Project 1
Client : Infosys (Internal)
Project Name : Tools Group
Role : Technical Test Lead
Team : 20
Project Description
Tools Group is a Infosys internal team which provides support on various tools evaluation,
presales,scanning,tools support. This team ill be conducting the e-learning and enabling sessions.
Evaluating the new tools in the market, scanning the internal tools and approving them.
Deployment of tools to different project teams.
Roles & Responsibilities:
• Enabling Project team by conducting enabling sessions
• Creating E-learning for various tools
• Act as an SME and solve the quires from the project teams.
• Scanning and evaluation of different software testing tools.
• Creating deployment discussions and suggestion for the various tools.
Project 2
Client : Shell Canada
Project Name : Epass Onshore North
Role : Test Specialist
Team : 3
Bug Tracking Tool : Quality Center
Project Description
Energy Components (EC) is an application suite within EP, that comes in 4 modules, EC Production,
EC Transport, EC Sales and EC revenue). Energy Components is the Royal Dutch Shell corporate
tools for the Hydrocarbon Allocation process. This implementation is related to support Shell
SEPCO Offshore and Shell SEPCO Onshore and Shell Canada business units. The EC application has
three main architectural components from a deployment and hosting perspective. The EC
Application Server that hosts the main software, the database server where the EC stores
information and a reporting server based on Business Objects software.
Roles & Responsibilities:
• Preparing Test Plan, Test Cases, reviewing the Test cases and executing those test cases
• Performing Functional, Regression, System Testing.
• Interface testing, Visual dashboard testing, SAP BO report Generation and DB testing
• Bug reporting and tracking through Quality Center.
• Prepared all necessary Test and Bug Tracking reports
• Preparation of daily status test Report
• Creation of Test Readiness Review (TRR), Traceability/Test Coverage Matrix
Project 3
Client : Shell-Oil and Gas
Project Name : PWR/OMS
Role : Test Specialist
Team : 2
Development Environment : Sharepoint
Bug Tracking Tool : Quality Center
Project Description
Practices Worth Replicating (PWR) is a formal process for capturing, reviewing, approving, sharing
and tracking successful, approved practices. Potential Practice is generated and identified in the
field and, with the assistance of local Focal Point (FP), entered into the PWR system by any user.
Potentiel Practice is reviewed and edited as necessary by the Focal Point and Coordinator,PWR is
then reviewed by designated Technical Reviewer (TR), who provide feedback on the technical
feasibility and suggested deliverables of the practice to the PWR Coordinator.
Roles & Responsibilities:
• Preparing Test Plan, Test Cases, reviewing the Test cases and executing those test cases
• Performing Functional, Regression, System Testing.
• Conducting daily offshore and onsite meeting discuss the issues and concerns
• Bug reporting and tracking through Quality Center.
• Prepared all necessary Test and Bug Tracking reports
• Preparation of Test Report
• Identifying Requirements for Test and Prioritize Requirements according to dependency
• Creation of Test Readiness Review (TRR), Traceability/Test Coverage Matrix
• Creation of Risk and issues log.
Project 4
Client : ESI-Heath care
Project Name : Prescriber 360
Role : Test Specialist
Team : 15
Development Environment : Pega
Bug Tracking Tool : Rational clear Quest
Project Description
Medco is the fortune 50 leading pharmacy benefit manager (PBM) with the nation's (USA) largest
mail order pharmacy operations. Prescriber 360 is an enterprise application which would
encompass all relevant prescriber information. Prescriber Case Management is composed of several
functional pieces: Create Search, View, Route, Update, Close, Re-open Case, Search Prescriber
Case, View Prescriber Case, View Case History and Add action to case. Prescriber Case
Management system handles all prescriber cases using an enterprise which would allow tracking of
all prescriber cases, improve communication and collaboration between various groups handling a
prescriber case and provide status/feedback to program owners and executive management. This
system would act as the common interface for all prescriber cases.
Roles & Responsibilities:
• Understanding requirement specifications/use cases/high level design.
• Creation of Test Readiness Review (TRR), Traceability/Test Coverage Matrix.
• Preparing, Reviewing and execution of Test Cases
• Preparing regression test suite and its execution.
• Requirement tracking & Defect management using Clear Quest
• Responsible for tracking and retesting the defects.
• Responsible for handling client requests.
• Executing the tests and analyzing the logs while running the tests.
• Provide the Daily and weekly status report with the different metrics to the client.
• Conduct the defect call with the client.
Project 5
Client : Vodafone-Telecom
Project Name : Best Mates Caps 2
Role : Test Specialist
Team : 5
Development Environment : Java
Bug Tracking Tool : Test Director
PROJECT DESCRIPTION
The overall project objective is to reduce the total number of minutes and texts carried by
Vodafone’s network. This project will implement caps for the number of call minutes and txt
messages that are able to be used for the Best Mates add-on. The requirements within this
document cater for Phase 2 of the project, which intends to cap Best Mates rad-ons, provide 80%
usage notifications for Txt2000 and deliver additional add on slots and counters .Provide capacity
for a customer to have more than 5 addons/radons/top up bonuses at any one time.
Roles & Responsibilities:
• Involved in writing test cases.
• Understanding the Business and Functional Requirements of the Project
• Tested application using Soap UI
• Involved in Functional testing.
• Involved in Defect Tracking using Test director
• Involved in Regression testing
Education
Degree University/Board Year of Passing Percentage
B.Tech(CSE) University of Calicut 2003 – 2007 64.83 %
Plus Two State board of Kerala 2001 - 2003 71.5 %
SSLC State Board of Kerala 2000 - 2001 87 %
Personal Detail
Father’s Name : Josekutty T.P
Date of Birth : 12th August 1985
Sex : Female
Marital Status : Married
Passport No. : G8088122
Declaration
I hereby declare that all the information given above about me is true to the best of my
Knowledge.
Date: Dhanya Jose
Sex : Female
Marital Status : Married
Passport No. : G8088122
Declaration
I hereby declare that all the information given above about me is true to the best of my
Knowledge.
Date: Dhanya Jose

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CV_Dhanya

  • 1. Dhanya Jose S-11,Mana Prestine,Opp.Radha Reddy Layout, E-mail: josdhanya@gmail.com Sarjapur Road, Doddakannehalli dhanya.jose1985@gmail.com Bangalore - 560035 Phone No. 09611355200 EXPERIENCE ISTQB & ITIL certified with 7.10 years of experience in diversified fields of Software Testing, Quality Assurance & Test Management. Currently working with Infosys Technologies to effectively manage large and critical projects for various testing tools deployment and enabling. PROFESSIONAL SUMMARY: • Deployment of the various testing tools and enabling the testing teams. • Well versed with the SDLC, STLC and Agile Methodologies. • Creation of Test Plan. • Defining test strategy and test estimation to achieve the test objectives. • Requirement Coverage/Traceability Matrix. • Creation and Execution of Test Cases. • Experience on Test Metrics. • Creation of Test Readiness Review (TRR). • Bug, Issues reporting and test management using assorted tools (i.e. HP Quality Center, Clear Quest). • Creation of Risk & issue log and raise on timely basis as required. • Creation of signoff document at the end of release. • Software Testing (Functional and Non-Functional). • Software Quality Assurance & Compliance. • Discuss project quality related issues to management as required basics. • Participating in the RCA and lesson learnt meetings to identify corrective and preventive actions for upcoming projects. • Experienced in create of the Project Quality documents. • Participated in the risk assessments workshops for the upcoming projects and also tracked risk and issues for projects throughout the test life cycle. • Proficient in QA Metrics to facilitate accurate & timely reporting. • Experience in Oracle billing and revenue management. • Experience in Testing Center of Excellence working Model Work Experience: Infosys Technologies from July 2014 – till Date IBM India Pvt. Ltd from June 2008 – June 20014 Certifications • ISTQB Software Testing Certification (2012) • ITIL® V3 Foundation Certification (2013) Achievement “Gems of Shell” award from IBM for the outstanding performance in 2013. Technical Skills Experience in Mercury Quality Center 9.2 & 10, ALM, Rational Clear Quest, QTP, Rational Portfolio Manager (RPM) 7.1, Share Point, SOAP UI, Unix, Oracle 9i, SQL,RPT,RQM
  • 2. PROJECT DETAILS Project 1 Client : Infosys (Internal) Project Name : Tools Group Role : Technical Test Lead Team : 20 Project Description Tools Group is a Infosys internal team which provides support on various tools evaluation, presales,scanning,tools support. This team ill be conducting the e-learning and enabling sessions. Evaluating the new tools in the market, scanning the internal tools and approving them. Deployment of tools to different project teams. Roles & Responsibilities: • Enabling Project team by conducting enabling sessions • Creating E-learning for various tools • Act as an SME and solve the quires from the project teams. • Scanning and evaluation of different software testing tools. • Creating deployment discussions and suggestion for the various tools. Project 2 Client : Shell Canada Project Name : Epass Onshore North Role : Test Specialist Team : 3 Bug Tracking Tool : Quality Center Project Description Energy Components (EC) is an application suite within EP, that comes in 4 modules, EC Production, EC Transport, EC Sales and EC revenue). Energy Components is the Royal Dutch Shell corporate tools for the Hydrocarbon Allocation process. This implementation is related to support Shell SEPCO Offshore and Shell SEPCO Onshore and Shell Canada business units. The EC application has three main architectural components from a deployment and hosting perspective. The EC Application Server that hosts the main software, the database server where the EC stores information and a reporting server based on Business Objects software. Roles & Responsibilities: • Preparing Test Plan, Test Cases, reviewing the Test cases and executing those test cases • Performing Functional, Regression, System Testing. • Interface testing, Visual dashboard testing, SAP BO report Generation and DB testing • Bug reporting and tracking through Quality Center. • Prepared all necessary Test and Bug Tracking reports • Preparation of daily status test Report • Creation of Test Readiness Review (TRR), Traceability/Test Coverage Matrix Project 3
  • 3. Client : Shell-Oil and Gas Project Name : PWR/OMS Role : Test Specialist Team : 2 Development Environment : Sharepoint Bug Tracking Tool : Quality Center Project Description Practices Worth Replicating (PWR) is a formal process for capturing, reviewing, approving, sharing and tracking successful, approved practices. Potential Practice is generated and identified in the field and, with the assistance of local Focal Point (FP), entered into the PWR system by any user. Potentiel Practice is reviewed and edited as necessary by the Focal Point and Coordinator,PWR is then reviewed by designated Technical Reviewer (TR), who provide feedback on the technical feasibility and suggested deliverables of the practice to the PWR Coordinator. Roles & Responsibilities: • Preparing Test Plan, Test Cases, reviewing the Test cases and executing those test cases • Performing Functional, Regression, System Testing. • Conducting daily offshore and onsite meeting discuss the issues and concerns • Bug reporting and tracking through Quality Center. • Prepared all necessary Test and Bug Tracking reports • Preparation of Test Report • Identifying Requirements for Test and Prioritize Requirements according to dependency • Creation of Test Readiness Review (TRR), Traceability/Test Coverage Matrix • Creation of Risk and issues log. Project 4 Client : ESI-Heath care Project Name : Prescriber 360 Role : Test Specialist Team : 15 Development Environment : Pega Bug Tracking Tool : Rational clear Quest Project Description Medco is the fortune 50 leading pharmacy benefit manager (PBM) with the nation's (USA) largest mail order pharmacy operations. Prescriber 360 is an enterprise application which would encompass all relevant prescriber information. Prescriber Case Management is composed of several functional pieces: Create Search, View, Route, Update, Close, Re-open Case, Search Prescriber Case, View Prescriber Case, View Case History and Add action to case. Prescriber Case Management system handles all prescriber cases using an enterprise which would allow tracking of all prescriber cases, improve communication and collaboration between various groups handling a prescriber case and provide status/feedback to program owners and executive management. This system would act as the common interface for all prescriber cases. Roles & Responsibilities: • Understanding requirement specifications/use cases/high level design.
  • 4. • Creation of Test Readiness Review (TRR), Traceability/Test Coverage Matrix. • Preparing, Reviewing and execution of Test Cases • Preparing regression test suite and its execution. • Requirement tracking & Defect management using Clear Quest • Responsible for tracking and retesting the defects. • Responsible for handling client requests. • Executing the tests and analyzing the logs while running the tests. • Provide the Daily and weekly status report with the different metrics to the client. • Conduct the defect call with the client. Project 5 Client : Vodafone-Telecom Project Name : Best Mates Caps 2 Role : Test Specialist Team : 5 Development Environment : Java Bug Tracking Tool : Test Director PROJECT DESCRIPTION The overall project objective is to reduce the total number of minutes and texts carried by Vodafone’s network. This project will implement caps for the number of call minutes and txt messages that are able to be used for the Best Mates add-on. The requirements within this document cater for Phase 2 of the project, which intends to cap Best Mates rad-ons, provide 80% usage notifications for Txt2000 and deliver additional add on slots and counters .Provide capacity for a customer to have more than 5 addons/radons/top up bonuses at any one time. Roles & Responsibilities: • Involved in writing test cases. • Understanding the Business and Functional Requirements of the Project • Tested application using Soap UI • Involved in Functional testing. • Involved in Defect Tracking using Test director • Involved in Regression testing Education Degree University/Board Year of Passing Percentage B.Tech(CSE) University of Calicut 2003 – 2007 64.83 % Plus Two State board of Kerala 2001 - 2003 71.5 % SSLC State Board of Kerala 2000 - 2001 87 % Personal Detail Father’s Name : Josekutty T.P Date of Birth : 12th August 1985
  • 5. Sex : Female Marital Status : Married Passport No. : G8088122 Declaration I hereby declare that all the information given above about me is true to the best of my Knowledge. Date: Dhanya Jose
  • 6. Sex : Female Marital Status : Married Passport No. : G8088122 Declaration I hereby declare that all the information given above about me is true to the best of my Knowledge. Date: Dhanya Jose