18. 21
“The difference between successful
people and very successful people is
that very successful people say “no”
to almost everything „
~ Warrant Buffet
44. 5 Flow Metrics – focused on business outcome
• Flow Time – a measure of speed
• Flow Velocity – a measure of throughput/productivity
• Flow Efficiency – work vs. wait ratio
• Flow Load – amount of Work-in-Progress (WIP)
• Flow Distribution – work-item type allocation
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45. Flow Time – a measure of speed
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Flow Time:
The duration from when
work enters the value
stream to its completion
46. Flow Velocity – a measure of throughput/productivity
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Flow Velocity:
The number of items
completed during a
given time frame
47. Flow Efficiency – expose wait time
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Flow Efficiency:
The percentage of time
where work is in an
active state vs. a wait
state.
Benefit: Learn how much wait time exists in Value Stream to drive
discussion to improve decisions on prioritization, capacity & utilization
48. Flow Load – a measure to balance demand & capacity
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Flow Load:
All the partially
complete work. All the
work-in-progress (WIP)
in the value stream
49. Flow Distribution – work-item type allocation
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Make tradeoffs clear – set strategic direction
54. Special Thanks
We are grateful to the author of Making Work Visible, Dominica DeGrandis.
She provides lots of slides in Speaker Deck and videos on YouTube.
If you are interested in theses materials, please visit here:
• Dominica DeGrandis | Speaker Deck
• Dominica DeGrandis | YouTube
• Dominica DeGrandis (@dominicad) | Twitter
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