1. 4914 Waxwing Drive,
Arlington, Texas 76018
Mobile: 817.690.8772
delena.teague@gmail.com
www.linkedin.com/in/delenateaguema
SUMMARY
Manager with consistent achievements driving innovative, cost-effective marketing strategies,
programs, and initiatives to produce dynamic business results. An organized planner with the capability
to manage concurrent tasks. Respected, resourceful, and able to communicate with professionals at all
levels. Expertise in broad sales, marketing, employee training and business management. Proven
ability to increase sales and profitability through leadership and personalized service. Strong
relationship building/customer satisfaction, teamfacilitation and business management skills.
Sales and Training Skills
 Client Relations
 Market Analysis
 Product Marketing
 Territory Development
 Sales Training
 Sales Forecasting
 Customer Service
 Increased Revenue
 Sales Promotions
 Merchandising
 Team Management
 Curriculum Design
 Loss Prevention
 Process Improvement
 Sales Analysis
 Business Development
 Motivational Speaker
 Marketing Strategy
Office Skills
 Windows Operating
Systems 08, 07, and XP
 Typing 45+ wpm
 Microsoft Office Suite
 Data Entry
 Payment Entry
 Written and Verbal
Communication
 Accounting/Revenue Cycle
 Money Management
 Employee Management
 Purchasing/Inventory
 Accounts Payable/
Receivable
Employment
World of Wellness 02/2011 – Present
Business Office Manager for multiple facilities and Patient Call Center Manager
 Managed multiple offices concurrently for a high volume and diverse ancillary healthcare services
organization.
 Solely responsible for tripling client volume over a period of five years; resulting in opening additional
facilities to accommodate patient care services.
 Provided sales and marketing direction by advertising in local publications with marketing
materials to drive business.
 Provided guidance and training to employees through the use of self-developed curriculum.
 Developed and managed a patient call center program from ground up with a phenomenal result. This
included staffing, training and promoting call center sales. Call center was profitable and providing high
sales volume within 3 months.
Browns Consulting Inc. 03/2009 – 03/2010
Administrative Assistant
 Assisted in grant research for a personal network consulting firm
 Assisted in developing sales campaigns and developing internet sales promotion materials
 Performed general clerical duties: filing, answering phones, faxing and client promotions
J’s Food Store 10/2008 – 03/2009
Purchase & Sales Supervisor
 Managed inventory, stocking and reporting with some cashier duties

2.  Responsible for scheduling employees and store maintenance
Sonic Drive-In 07/2007 – 10/2008
Assistant Manager
 Managed inventory, bill pay and shipment orders
 Conducted employee interviews, training, and terminations
 Entered new employee data and managed current employee data
 Provided customer service, business management and employee training
Education
Westwood College 03/2010 – 01/2011
 Medical Assistant Diploma
 Accelerated learning environment
 Awarded Presidents List GPA 3.89