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Social Media Etiquette

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Del Belcher
Del Belcher

A training and reference guide for professional social media etiquette. Created in partnership with the Jackson College Customer Service Committee.

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JACKSON COLLEGE CUSTOMER SERVICE COMMITTEE Del Belcher Social Media Etiquette
YOU HAVE FREE SPEECH... BUT • You are not free from consequences • Jackson College Values, Mission, and Goals
PERCEPTION = REALITY • You represent Jackson College • Not as private as you think you are
TUNE INTO TONE • "We need to talk" • It is not easy to read tone on social media • Avoid sarcasm
NO TEA, NO SHADE • I love what (____) contributes to society, BUT..... • Am I about to "jussayin"/"state the obvious"/"tell the truth"? • Am I being passive aggressive/petty? • Am I about to turn this feed into an emotional dumping ground?
INTERNETS ARE FOREVER • Is this how I want to be seen? • Am I ok with my direct supervisor seeing this? • Am I ok with my kids/grandkids/great grandkids/etc. seeing this.

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Social Media Etiquette

  • 1. JACKSON COLLEGE CUSTOMER SERVICE COMMITTEE Del Belcher Social Media Etiquette
  • 2. YOU HAVE FREE SPEECH... BUT • You are not free from consequences • Jackson College Values, Mission, and Goals
  • 3. PERCEPTION = REALITY • You represent Jackson College • Not as private as you think you are
  • 4. TUNE INTO TONE • "We need to talk" • It is not easy to read tone on social media • Avoid sarcasm
  • 5. NO TEA, NO SHADE • I love what (____) contributes to society, BUT..... • Am I about to "jussayin"/"state the obvious"/"tell the truth"? • Am I being passive aggressive/petty? • Am I about to turn this feed into an emotional dumping ground?
  • 6. INTERNETS ARE FOREVER • Is this how I want to be seen? • Am I ok with my direct supervisor seeing this? • Am I ok with my kids/grandkids/great grandkids/etc. seeing this.