2. RESILIENCE DEFINED
The ability to stand up to challenges,
work through them step by step, and
bounce back stronger than you were
before.
Courtesy of the Urban Dictionary
9. PRIMARY POINTS
• Hope and faith is good but you need a
strategy.
• Build the functional response and
recovery plans.
• Test those plans until they are second
nature.
• Evolve and tune the plan as a living
document.
• Feed the plan with lessons learned.
• Communicate down as well as up.