Dawn has worked for Redcar & Cleveland Council for 18 months, successfully delivering their HR Self Service project and providing work outside her specified areas, such as Payroll. Her quality work and friendly implementation approach helped the council transform their business and achieve maximum efficiencies. Dawn also developed advanced reports for Redcar and Cleveland Council from 2014 to 2016, delivering them on time and thoroughly documenting her work, demonstrating her technical skills in Agresso and understanding of business processes.

1. Les Dobson,Redcar & ClevelandCouncil
Dawn hasworkedalongside usfor18 months,inthattime she has risentothe challengesandissues
of the HR Self Service project.She hasalsosuccessfullydeliveredforusinareasoutside of her
specified.e.g.Payroll.
The qualityof workand the friendlyimplementationapproachhashelpedusmove forwardinan
area that istypicallyhighinemotions.The endresultwe have implementedwill assistusin
transformingthe businessprovidinguswithmaximumefficienciesforourinvestment.
Nick Boyne-Cross,Redcar & ClevelandCouncil
Dawn JenksworkedforRedcarandClevelandCouncil fromOctober2014 until March 2016. During
that time she developedreportsIhadcommissionedwhichrequiredgreaterdepthand complexity
than the Agressobrowsercouldsupport.These reportsonabsence,absence triggerpointsand
workforce turnoverwere deliveredtospecificationandthoroughlydocumentedbyDawn.Through
these projects,she demonstratedhertechnical skillsand knowledgeof Agressoandher
understandingof the functionalareas.She hasbeenwillingtolearnmore aboutthe particular
businessprocessesandstandardsof local authoritiesinordertodeliverafirstclassservice and
products.