1. Dawann Jones
Hamilton, OH
dawannjones@student.fullsail.edu | https://dawannjones.myportfolio.com/
EDUCATION
Music Business Bachelor of Science (Online)
Full Sail University, Winter Park, Florida
Expected Graduation Date: October-November 2023
High School Diploma
Northwest High School, Cincinnati, Ohio
Graduated: June 2011
RELEVANT WORK EXPERIENCE
Loan Counselor • Transworld Systems Inc • Mason, OH • May 2022 - present
• Assisting borrowers with payments, repayments, discharge forms, etc.
• Organizing weekly reports for management
• Providing an understanding of how a borrower’s student loan works
Account Specialist • VXI • Cincinnati, OH • February 2019 – March 2020
• Retaining customers who want to disconnect and/or change providers
• Basic tech support and scheduling in-home tech requests
• Handling billing inquiries, service change requests, payments, etc.
Show Manager • Afton Live • Orlando, FL • October 2011 – August 2012
• Managing the event with venue staff, production staff, bar, etc.
• Organizing and facilitating the production of live concerts
• Assisting musicians with promotion and marketing of live concert
SKILLS
• Advanced in Microsoft Office
• Novice Video Editor (iMovie)
• Leadership Experience
• Organizational
REFERENCES
