1. David Simmons
Profile
A committed and highly motivated Senior Manager and Team Leader with an excellent track record and
with extensive knowledge, skills and organisational awareness, gained in a wide range of appointments
in a major UK Financial Institution. Most recent experience includes all aspects of Business Continuity
and Business Resilience, in addition to IT Disaster Recovery, Information and Physical Security
Consistently demonstrates strong stakeholder management skills, up to Director Level, in particular to
ensure a business understanding of key Policy controls, aligning these to Business strategic aims and
priorities.
Associate Member of the Business Continuity Institute since 2010
Key Achievements
• November 2012 to September 2014. Accountable for ensuring compliance to Group Business
Continuity and Security Policy requirements, across the Lloyds Banking Group Human Resources
and Organisational Effectiveness business operations, including planning, testing and required
reporting
• January 2012 to September 2012. Led a cross functional team to audit key Business Continuity and
Security Policy requirements across Lloyds Banking Group PPI Operations, operating out of a
number of sites across the country, and including Outsourced suppliers. Reporting identified gaps
to Director Level, and agreeing specific actions with the business to mitigate within agreed
timeframes.
• October 2010. Wrote and published the first Lloyds Banking Group IT Disaster Recovery Policy
having led a cross functional team from critical business operations and the Group’s IT function up
to Director Level in order to draft and agree the content
• 2006 – 2010. Business Continuity Business Partner to key LloydsTSB (later Lloyds Banking Group)
Business operations, including Scottish Widows, LloydsTSB Insurance, Group Finance and Human
Resources. Led and managed the relationships up to Director Level providing guidance and
oversight through a number of activities, including audit of key Policy requirements reporting
outcomes and required actions to Director Level. Delivering Business Continuity training to
colleagues in the business and providing assistance to implement specific Business Continuity
strategies, for example Pandemic Flu (denial of staff)
• 2004-2006. Working in the LloydsTSB Group Outsourcing Centre, Business Partner to Business
Supplier Management Teams aligned to material outsourced contracts. Performing oversight to
ensure supplier compliance to a number of key contract requirements including Business
Continuity
Industry Recognition
• In 2010, gained Director level agreement for me to write and submit a nomination for Lloyds
Banking Group to enter the ‘Business Continuity Team of the Year’ Award at the global CIR Business
Continuity Awards. Lloyds Banking Group won the award
• Presented to the South West Business Continuity Forum on several occasions, including Business
Continuity in Lloyds Banking Group and IT Disaster Recovery in Lloyds Banking Group.

2. Professional Expertise
• Business Continuity Management (including IT Disaster Recovery)
• Business Resilience
• Stakeholder Management up to Director Level
• Business Partnering, providing guidance and assurance
• Leading Teams, including cross-functional
• Auditing key Policy requirements, providing clear action plans where identified
• Director Level stakeholder management, communication (including Report Writing),
presentation and influencing skills
• Process Mapping skills using Microsoft Visio
Professional Experience
Jan 2014 – Sep 2014 Senior Manager, Organisational
Effectiveness
Lloyds Banking Group (Lloyds TSB
& HBoS) Bristol
Ensure compliance to Business Continuity and other Security related Policy requirements. Lead the FCA
requirement to document Executive Accountabilities and Apportionment
• Accountable for ensuring Business Continuity requirements are met across the Organisational
Effectiveness business unit, including risk assessments, plans signed off at Director Level, and
testing of plans at the required frequency
• Accountable for ensuring that other Security Policy requirements, including Information Security,
Data Privacy and Physical Security, are understood across the Organisational Effectiveness business
unit (through regular liaison with Policy Owners) and complied with
• Accountable for any training to colleagues across the business unit as required
• Lead the delivery of a Project to establish and document Executive Accountabilities and their
apportionment for the “Top 500” in Lloyds Banking Group, requiring regular liaison with all
Business Functions and reporting to Director Level
Jun 2013 - Jan 2014 Senior Manager, Group HR
(Secondment)
Lloyds Banking Group
Bristol/Solihull
Provide SME support to HR Process Owners to document Process Maps and associated metrics to support
the HR Service Model.
• Ensure delivery of Process Maps & associated documentation that meet agreed standards and
design principles, liaising with Process Owners up to Director Level
• Identify and document risks and controls across each Process
• Provide training to HR colleagues engaged the Project, including Microsoft Visio and design
principles
• Provide regular reporting to Programme Office for inclusion in HR Leadership Team reporting
Nov 2012 – Jun 2013 Senior Manager, Security, Group
Human Resources
Lloyds Banking Group
Bristol
Lead a small team to ensure risks relating to Group Security Policies are understood and that robust
controls are in place across the HR Business.
• Attend a wide range of Security related Forums and Meetings on behalf of HR to understand Policy
holder direction and the associated Policy risks and required controls
• Liaise with stakeholders at all levels across the HR Business to share knowledge and best practice,
identify HR related risks and work with the Business to manage as required
• Liaise with other Risk stakeholders to share findings and ensure robust horizon planning to
maximize efficient approach and prevent duplication of effort

3. • Report as required to HR Risk Committee
Nov 2011 – Nov 2012 Assurance Manager, Policy &
Assurance, Group Security & Fraud
Lloyds Banking Group
Bristol / London
Lead Group-wide reviews, to establish how required key GS&F Policy controls are implemented across a
range of in-scope Business units. Report outcomes and track identified issues
• Lead a cross functional Group Security and Fraud (GS&F) review of Lloyds Banking Group PPI
Operations, across 10+ sites and employing c.7,000 colleagues, managing a range of stakeholders
up to Head of and Director Levels, and Outsource Suppliers, with personal accountability for
Business Continuity and IT Disaster Recovery.
• Identify gaps and agree required actions to mitigate with the Business Risk partner. Write and
publish a report highlighting these to GS&F and PPI Operations Director
• Deliver weekly reports to GS&F and PPI Operations Directors, confirming completed actions and
highlighting improvements against key GS&F Policy controls
• Recommend and implement a range of tools for the Policy & Assurance team, including reporting
templates and process documentation
• Deputise for Line Manager, managing team resource issues to provide flexibility and SME to critical
GS&F Programmes
• September to November, undertake, and report on, a Group-wide review of the use, and associated
risks, of Faxed Instructions.
Jan 2010 – Nov 2011 Senior Manager, IT Disaster
Recovery (ITDR), GS&F
Lloyds Banking Group
Bristol
Lead the development, implementation and ongoing management of a brand new LBG ITDR Policy
• Influenced and secured Senior Management and Director level agreement for the new LBG ITDR
Policy
• “Mapped” end to end ITDR processes and identified where processes must be more closely aligned
with those of Business Continuity
• Wrote, obtained cross functional agreement to, and published first LBG Group-wide ITDR Policy –
October 2010, securing buy in at GS&F, Group Risk, IT and Operational Risk Director levels
• Obtained and maintained business unit buy in to the new ITDR policy through strong stakeholder
management and a series of training sessions including Business Unit, IT and Risk colleagues
• Led cross GS&F / Group IT team to deliver refreshed Policy October 2011, including management of
3 IT Industry consultants
• Represented Business Continuity Management on various I.T. committees, including the New Data
Centre Steering Group.
May 2006 – Jan 2010 Business Partner, Business
Continuity Management, GS&F
Lloyds TSB
Bristol
Implement a programme of Business Continuity oversight at a number of key Lloyds TSB business units,
providing guidance and assurance through a variety of activities.
• Develop the strategy and a programme of oversight to ensure Group-wide compliance to
Business Continuity policy and standards.
• Perform Business Partner role to a number of key Lloyds TSB business units, including Scottish
Widows, Group Finance, Group Human Resources & Lloyds TSB Insurance
• Perform in-depth oversight reviews at these business units, visiting key buildings where
activities are undertaken, interviewing Senior Management and Business Continuity
practitioners. Produced a report to Director Level for each business unit identifying issues and
detailing appropriate actions to remediate, as well as areas of best practice.
• Maintain ongoing relationships with business units to provide a conduit for communication,
tracking issues identified at the oversight review and helping to address any business concerns

4. • Assist business units with business continuity scenario testing and exercising where a need was
identified centrally or requested by the business unit.
• Deliver a programme of Business Continuity awareness and Lloyds TSB Policy requirements to
key people at various business operations. For example over 60 staff at Scottish Widows
Group.
• Provide support and guidance to business operations during a programme of Pandemic Flu
planning and documentation. Undertook a desktop review of these plans identifying areas for
discussion and improvement
• Provide support for the Group Incident Response Secretariat (Gold/Silver/Bronze) in the event
of an incident
.
Jan 2001 – May 2006 Manager, Group Procurement Lloyds TSB
Bristol
During this period, responsibilities included.
• Undertake the role of Business Partner to a range of Key Business Stakeholders, managing
material outsourced contracts to ensure that best practice is identified and adopted
throughout the outsourcing lifecycle, in respect of contract performance, governance, risk and
contingency (including Business Continuity Management)
• Instigate an annual contract Relationship Manager self-assessment report, including the
design of templates to be used and ensure an understanding of completion requirements
through a training exercise.
• Perform oversight to identify any issues and gaps in respect of key contract requirements
(including Business Continuity Management) and agree an action plan to close these.
• Produce Best Practice Guides for use by Supplier Managers, including Business Continuity
Management, Value Management, Basel II and Exit Planning.
• Lead a review of Sarbanes-Oxley implications to key, material, outsourced contracts (7
identified)
Oct 1980 – Jan 2001 Various Roles Lloyds Bank Ltd, Plc and Lloyds
TSB
York, Aberdeen, London, Bristol
During this period, key roles included.
• Process Design Manager, which included owning the account opening process for the newly
created LloydsTSB business
• Planning for “Year 2000” by re-designing manual process to mitigate any impact of the
Millennium Bug on automated processes
• Personal Banking Manager, Lloyds Bank Plc Knightsbridge Group, responsible for managing 10
colleagues across 5 West central London branches, accountable for Sales and Service targets
and providing excellent customer service to a variety of influential customers including Senior
Military and MP’s
• Branch Manager at 4 West Central London branches of Lloyds Bank Plc - Pall Mall, Kensington
High Street, Bayswater, Brook Street (Mayfair)
• Assistant Inspector. Auditing Branch lending and operational routines, reporting outcomes and
tracking mitigation with Branch network teams