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PRE-AGM SEASON INVESTOR SURVEY 2010
As we emerge from the worst global recession since 1930, a number of governments and industry bodies have called for
institutional shareholders to adopt a more active and long-term approach to their investments. HQB Partners’ annual pre-
AGM season survey therefore takes place within an environment of enhanced engagement with issuers.
The primary aim of the survey is to ascertain the issues institutional investors will be addressing at the Annual General
Meetings of issuers (AGMs) in 2010. Governance and/or proxy voting teams at 23 leading institutional investors in the
United States, the United Kingdom, France and the Netherlands, managing assets in excess of €8 trillion (US$ 11.1 trillion),
took part in the survey. All are active in the consideration of corporate governance-related issues surrounding their
investments and in questions related to the voting of equity holdings.
The results are summarised in two sections. The first presents the issues which investment institutions expect to be of
significance during the 2010 AGM season. The second presents trends regarding voting behaviours and related decision-
making processes. Both sections provide intelligence for listed companies to take into consideration when drafting AGM
resolutions, as well as when developing effective and targeted shareholder communication campaigns.

I. TOPICS OF CONCERN TO INVESTORS AT AGMS                             Importantly, for remuneration-related resolutions, all survey
                                                                      participants required that companies disclose transparent and
According to the survey results and as illustrated (Graph 2),         verifiable performance criteria before the AGM, the absence of
three issues were identified by more than half of the                 which would likely result in a negative vote. This is particularly
respondents as being areas of focus during the upcoming AGM           significant for remuneration reports and stock plans, which are
season. These are executive remuneration, aspects relating to         more or less detailed depending on the markets companies
the Board of Directors, and capital increases.                        operate in. In these areas, investors are looking for information
                                                                      regarding group and individual targets, the maximum amounts
                                                                      available for payouts under the plans, and justifications for the
GRAPH 1: TOPICS OF CONCERN (NUMBER OF SHAREHOLDERS)
                                                                      particular performance criteria chosen.
                     Combined CEO-
                       Chairman
                                                                      With regard to the nature of the performance criteria investors
                                                                      are looking for companies to employ, nine respondents
        Capital increaes                                              indicated they believed companies should have the freedom to
                                               Executive              choose the most appropriate measures for their company and
        w/o pre-emptive
                                             compensation             sector, provided they were transparent and “challenging”. In
             rights
                                                                      addition, slightly over half of the participants, 13 out of 23,
                                                                      identified company-specific performance indicators as their
                                                                      first preference.

                                                                      Total Return to Shareholders (TSR), either versus a peer
                           Board of                                   group or an index, was the choice for seven out of 23
                           Directors                                  participants. However, an additional two participants indicated
                                                                      they had developed misgivings regarding the adoption of the
a.     Executive Compensation                                         TSR criteria in the past as the preference is now moving
                                                                      towards the adoption of relevant company-specific indicators
                                                                      instead. Another indicator preferred by six of the participants
As in the 2009 survey, remuneration continues to dominate the
                                                                      was either cash flow or return on equity, as these were
concerns of institutional investors, with 19 out of 23 investors
                                                                      believed to be a more appropriate measure of a company’s
highlighting it as an area of concern. To some extent, this may
                                                                      performance.
be attributed to the considerable media and political
controversy regarding bankers’ bonuses, but also reflects the
                                                                      The varying preferences of investors reflect the growing
growing concern that companies’ remuneration policies may
                                                                      awareness that no “one size fits all” approach to performance
not have appropriately aligned the interests of executives with
                                                                      criteria is suitable. Ultimately, the conclusion appears to be
those of shareholders.
                                                                      that companies should adopt measures specific to their
                                                                      company and industry. They should also be in a position to
In 2010, the most important challenge for investors in relation
                                                                      justify to investors why these specific criteria are relevant, and
to remuneration is ensuring that the management teams of
                                                                      how they will incentivise management to ensure long-term
investee companies are correctly incentivised and that
                                                                      performance.
challenging and transparent performance criteria are in place,
particularly in relation to variable pay and other incentive plans.
                                                                      The length of time performance is measured against is also an
The focus is increasingly on promoting medium to long-term
                                                                      issue of concern for investors. While three years is generally
growth while avoiding “pay for failure” scenarios.
                                                                      considered to be best practice in terms of adopting a longer-


                                                        www.hqbpartners.com
term approach to performance management, there is                     GRAPH 2: SEPARATION OF THE ROLES OF CEO AND CHAIRMAN
increasing interrogation over whether or not the three-year time
frame is in fact truly “long-term”. This concern is of particular
                                                                            Support
relevance to pension fund clients of institutional investors who,
                                                                          separation of
by definition, have a much longer-term outlook. HQB Partners
                                                                          CEO/Chairman
has already noted that some companies have started to
address this concern by adding holding periods of up to five              Don't support
years for shares awarded under long-term incentive plans. This            separation of
trend is expected to increase, given investors’ desire for long-          CEO/Chairman
term growth in shareholder value. Accompanying these holding
periods, investors are also expecting companies to introduce                           0         5         10         15        20         25
longer and more effective clawback provisions to avoid payouts                     Shareholder Position   Will vote against combined position
where performance was illusory or short-term.
                                                                     Another element of concern for investors is the combination of
Another emerging trend was the inclusion of non-financial            the roles of Chief Executive Officer (CEO) and Chairman. This
criteria in long-term incentive plans. A small number of Dutch       is evidenced by 22 of the 23 respondents, indicating they
companies, for example, are starting to partially link executives’   support the separation of the functions. Importantly, 16
bonuses to sustainability, including employee safety and             institutions indicated their willingness to vote against
human rights issues. Two other respondents echoed this trend,        individuals who hold both roles, particularly when companies
requesting that climate change targets be included as part of        intend move from separate to combined roles. This trend
the performance criteria for management. HQB Partners                towards voting against combined roles appears to be
expects this trend to increase in the future, as investors further   increasing and should be noted by relevant issuers, due to its
develop their risk mitigation strategies.                            potentially destabilising consequences. Companies intending
                                                                     to combine these roles will need to explain and justify why
b.     Boards of Directors                                           they have chosen to do so.

The effectiveness and composition of the Board of Directors          Finally, when evaluating Board elections, respondents
was the second most important issue for investors, with 15           indicated that they were interested in ensuring appropriate
citing it as a source of concern. In the past, when voting on        steps had been taken to address risk management, either by
director elections and re-elections, many institutional investors    establishing a risk management committee or having the
simply focused on Board independence. This year’s survey             Board as a whole address risk management issues. These
would indicate that investors have moved beyond this “box-           concerns apply not only to financial firms, but also to
ticking” approach and are much more concerned about                  companies in other sectors where risks relating to climate
substantive issues.                                                  change, water scarcity, reputation and other non-financial risks
                                                                     are relevant.
This is reflected by the responses of 12 participants, who
indicated that their views on the effectiveness of non-executive     c.    Capital increases
directors had been adversely impacted by the financial crisis
primarily because highly independent Boards at financial             Capital issuances were the third most important aspect raised
institutions did not prevent the crisis. Consequently, many          during the survey, with 13 respondents indicating they were
investors will be taking elements other than independence into       concerned over the volume of rights issues launched to
account when deciding on whether to approve director                 improve the cash reserves and liquidity of the companies
candidates. For example, five respondents indicated they             involved. Investors, particularly in the UK, raised concern over
would increase their focus on the experience that current and        the preservation of pre-emptive rights, which they consider a
potential Board members bring to the company, as well as how         vital tool to prevent dilution of their interests. In fact, the
the Board is structured in terms of diversity. Overall, investors    accepted levels of capital increase authorisations with and
want to see that Board members are dedicated to the                  without pre-emptive rights varied greatly among the investors
companies they serve (with an increased emphasis on the              interviewed: increases of between 5% and 20% of capital
avoidance of “over-Boarding”), that they have relevant               without pre-emptive rights were considered to be within an
experience, and that the Board as a whole is comprised of            acceptable range, while this grew to between 33% and 100 %
members who can address strategic issues at the company.             with pre-emptive rights. This reinforces the need for
                                                                     companies to analyse their shareholder bases before drafting
Additional focus will also be placed on the effectiveness of how     their resolutions in order to mitigate the risk of negative votes.
Boards operate. Investors are increasingly looking for evidence
of formal annual Board evaluations with a push toward external       II. TREND IN INVESTOR VOTING BEHAVIOUR
evaluations. Publication of the results of such evaluations,
which is still weak in many markets, is drawing particular           In addition to the issues shareholders will be scrutinising in
attention as investors wish to gain more insight into Board          2010, companies should also be aware of the voting behaviour
processes and how effectively the Board is functioning.              and decision-making processes of their investors in order to
develop effective and targeted shareholder communication            area of capital increases without pre-emptive rights, where
campaigns. This section of the report therefore presents the        many shareholders have much more stringent guidelines than
survey results in relation to shareholder voting behaviour.         those of most PAAs.

Perhaps not surprisingly, given that the institutions surveyed      Finally, it is important to note the recent move away from
are actively involved in corporate governance issues, all of the    stock-lending activities. Nine of the 23 participants no longer
respondents indicated they were willing to engage with              lend stock (although their clients may continue to do so) and
companies during the AGM season, although some indicated            of the 14 who continue to do so, ten indicated that they recall
they would prefer to be contacted prior to the season where         stock prior to the AGM season. In theory therefore, it is
possible.                                                           becoming easier for issuers to identify stock and thus to
                                                                    identify which institution stock is being voted by at the AGM.
With respect to engagement, 20 of the respondents have an
active engagement policy in place and of these, 17 expected         III. CONCLUSION
their level of engagement with companies to increase in 2010.
This trend is likely to continue given the call for greater         There are a number of conclusions that may be drawn from
involvement on the part of institutional shareholders by public     the 2010 Pre-AGM season survey. Perhaps the most
figures, such as the UK’s City Minister, Lord Myners, and as        important is that corporate governance and engagement with
evidenced by the soon-to-be launched Stewardship Code in            companies is starting to come of age for investors. These are
the UK. Institutional investors are being encouraged to be          taking an increasingly sophisticated look at governance
active owners, not “absentee landlords”. The call for more          issues within their portfolio companies and are also taking
engagement is also echoed or implied by numerous national           additional information about non-financial aspects into
and supra-national measures being taken to simplify cross-          account. Such aspects include the effectiveness of Boards as
border voting, and to encourage shareholder democracy in            well as the entire spectrum of risks facing companies,
general.                                                            including climate change and other non-financial risks. Given
                                                                    the concerns raised by investors, particularly in relation to
With respect to proxy advisor agencies (PAAs), all of the           compensation, the Board of Directors and capital increases,
respondents use one or more of these research providers.            companies will need to enhance their disclosure and
However, all of the investors indicated they also employ their      communication in these areas.
own internal voting policies. When queried as to the extent of
their reliance on the PAA vote recommendations or similar           Within this context, there are a number of steps companies
AGM-elated research, ranked from one to five (with one being        can take to mitigate the risk of contentious resolutions at their
not at all and five being significantly), the average across all    AGM:
respondents was only 2.3, with responses ranging from zero to
four. 14 respondents indicated that they used PAAs primarily or        First, while many investors have their own voting policies,
exclusively for background research.                                   the recommendations of PAAs continue to have an impact
                                                                       on AGM results. Therefore taking into account their
GRAPH 3: INFLUENCE OF PAA RECOMMENDATIONS ON INVESTOR                  policies when drafting resolutions remains important.
VOTING (NUMBER OF SHAREHOLDERS)                                        Second, we recommend that discussions with major
                                                                       shareholders take place prior to the publication of the
  10
                                                                       meeting agenda in order to take into account their
   8                                                                   feedback and to enable a fine-tuning of resolutions.
   6                                                                   Third, proactive shareholder communication in the weeks
                                                                       prior to the AGM plays an important role in maximising
   4
                                                                       shareholder participation, while also providing an
   2                                                                   opportunity to explain resolutions and thus reduce the risk
                                                        0
   0                                                                   of negative votes.
         0         1        2           3      4        5              Finally, analysing the results of the AGM and ascertaining
                         Level of influence                            the source of any negative votes provides vital intelligence
                                                                       and enables enhanced preparation of subsequent AGMs.
These results would seem to highlight the need for companies        As institutional investors continue to take an increasingly
to engage not only with PAAs but also with their investors          proactive stance on governance issues, effective shareholder
directly. The rationale is that a PAA with no objections to AGM     communication will remain an essential step in risk mitigation
resolutions does not necessarily equate to wholesale support        and the AGM preparation process.
from the company’s shareholders. This is particularly true in the

CONTACT US
If your require any additional information on the points raised in this report , please contact:
David Dando (Director of Corporate Governance), +44 (0)203 207 9562, david.dando@hqbpartners.com
Viviane Joynes (Partner), 01 71 74 11 07 / +44 (0)203 207 9558, viviane.joynes@hqbpartners.com

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Hqb 2010 Investor Survey

  • 1. PRE-AGM SEASON INVESTOR SURVEY 2010 As we emerge from the worst global recession since 1930, a number of governments and industry bodies have called for institutional shareholders to adopt a more active and long-term approach to their investments. HQB Partners’ annual pre- AGM season survey therefore takes place within an environment of enhanced engagement with issuers. The primary aim of the survey is to ascertain the issues institutional investors will be addressing at the Annual General Meetings of issuers (AGMs) in 2010. Governance and/or proxy voting teams at 23 leading institutional investors in the United States, the United Kingdom, France and the Netherlands, managing assets in excess of €8 trillion (US$ 11.1 trillion), took part in the survey. All are active in the consideration of corporate governance-related issues surrounding their investments and in questions related to the voting of equity holdings. The results are summarised in two sections. The first presents the issues which investment institutions expect to be of significance during the 2010 AGM season. The second presents trends regarding voting behaviours and related decision- making processes. Both sections provide intelligence for listed companies to take into consideration when drafting AGM resolutions, as well as when developing effective and targeted shareholder communication campaigns. I. TOPICS OF CONCERN TO INVESTORS AT AGMS Importantly, for remuneration-related resolutions, all survey participants required that companies disclose transparent and According to the survey results and as illustrated (Graph 2), verifiable performance criteria before the AGM, the absence of three issues were identified by more than half of the which would likely result in a negative vote. This is particularly respondents as being areas of focus during the upcoming AGM significant for remuneration reports and stock plans, which are season. These are executive remuneration, aspects relating to more or less detailed depending on the markets companies the Board of Directors, and capital increases. operate in. In these areas, investors are looking for information regarding group and individual targets, the maximum amounts available for payouts under the plans, and justifications for the GRAPH 1: TOPICS OF CONCERN (NUMBER OF SHAREHOLDERS) particular performance criteria chosen. Combined CEO- Chairman With regard to the nature of the performance criteria investors are looking for companies to employ, nine respondents Capital increaes indicated they believed companies should have the freedom to Executive choose the most appropriate measures for their company and w/o pre-emptive compensation sector, provided they were transparent and “challenging”. In rights addition, slightly over half of the participants, 13 out of 23, identified company-specific performance indicators as their first preference. Total Return to Shareholders (TSR), either versus a peer Board of group or an index, was the choice for seven out of 23 Directors participants. However, an additional two participants indicated they had developed misgivings regarding the adoption of the a. Executive Compensation TSR criteria in the past as the preference is now moving towards the adoption of relevant company-specific indicators instead. Another indicator preferred by six of the participants As in the 2009 survey, remuneration continues to dominate the was either cash flow or return on equity, as these were concerns of institutional investors, with 19 out of 23 investors believed to be a more appropriate measure of a company’s highlighting it as an area of concern. To some extent, this may performance. be attributed to the considerable media and political controversy regarding bankers’ bonuses, but also reflects the The varying preferences of investors reflect the growing growing concern that companies’ remuneration policies may awareness that no “one size fits all” approach to performance not have appropriately aligned the interests of executives with criteria is suitable. Ultimately, the conclusion appears to be those of shareholders. that companies should adopt measures specific to their company and industry. They should also be in a position to In 2010, the most important challenge for investors in relation justify to investors why these specific criteria are relevant, and to remuneration is ensuring that the management teams of how they will incentivise management to ensure long-term investee companies are correctly incentivised and that performance. challenging and transparent performance criteria are in place, particularly in relation to variable pay and other incentive plans. The length of time performance is measured against is also an The focus is increasingly on promoting medium to long-term issue of concern for investors. While three years is generally growth while avoiding “pay for failure” scenarios. considered to be best practice in terms of adopting a longer- www.hqbpartners.com
  • 2. term approach to performance management, there is GRAPH 2: SEPARATION OF THE ROLES OF CEO AND CHAIRMAN increasing interrogation over whether or not the three-year time frame is in fact truly “long-term”. This concern is of particular Support relevance to pension fund clients of institutional investors who, separation of by definition, have a much longer-term outlook. HQB Partners CEO/Chairman has already noted that some companies have started to address this concern by adding holding periods of up to five Don't support years for shares awarded under long-term incentive plans. This separation of trend is expected to increase, given investors’ desire for long- CEO/Chairman term growth in shareholder value. Accompanying these holding periods, investors are also expecting companies to introduce 0 5 10 15 20 25 longer and more effective clawback provisions to avoid payouts Shareholder Position Will vote against combined position where performance was illusory or short-term. Another element of concern for investors is the combination of Another emerging trend was the inclusion of non-financial the roles of Chief Executive Officer (CEO) and Chairman. This criteria in long-term incentive plans. A small number of Dutch is evidenced by 22 of the 23 respondents, indicating they companies, for example, are starting to partially link executives’ support the separation of the functions. Importantly, 16 bonuses to sustainability, including employee safety and institutions indicated their willingness to vote against human rights issues. Two other respondents echoed this trend, individuals who hold both roles, particularly when companies requesting that climate change targets be included as part of intend move from separate to combined roles. This trend the performance criteria for management. HQB Partners towards voting against combined roles appears to be expects this trend to increase in the future, as investors further increasing and should be noted by relevant issuers, due to its develop their risk mitigation strategies. potentially destabilising consequences. Companies intending to combine these roles will need to explain and justify why b. Boards of Directors they have chosen to do so. The effectiveness and composition of the Board of Directors Finally, when evaluating Board elections, respondents was the second most important issue for investors, with 15 indicated that they were interested in ensuring appropriate citing it as a source of concern. In the past, when voting on steps had been taken to address risk management, either by director elections and re-elections, many institutional investors establishing a risk management committee or having the simply focused on Board independence. This year’s survey Board as a whole address risk management issues. These would indicate that investors have moved beyond this “box- concerns apply not only to financial firms, but also to ticking” approach and are much more concerned about companies in other sectors where risks relating to climate substantive issues. change, water scarcity, reputation and other non-financial risks are relevant. This is reflected by the responses of 12 participants, who indicated that their views on the effectiveness of non-executive c. Capital increases directors had been adversely impacted by the financial crisis primarily because highly independent Boards at financial Capital issuances were the third most important aspect raised institutions did not prevent the crisis. Consequently, many during the survey, with 13 respondents indicating they were investors will be taking elements other than independence into concerned over the volume of rights issues launched to account when deciding on whether to approve director improve the cash reserves and liquidity of the companies candidates. For example, five respondents indicated they involved. Investors, particularly in the UK, raised concern over would increase their focus on the experience that current and the preservation of pre-emptive rights, which they consider a potential Board members bring to the company, as well as how vital tool to prevent dilution of their interests. In fact, the the Board is structured in terms of diversity. Overall, investors accepted levels of capital increase authorisations with and want to see that Board members are dedicated to the without pre-emptive rights varied greatly among the investors companies they serve (with an increased emphasis on the interviewed: increases of between 5% and 20% of capital avoidance of “over-Boarding”), that they have relevant without pre-emptive rights were considered to be within an experience, and that the Board as a whole is comprised of acceptable range, while this grew to between 33% and 100 % members who can address strategic issues at the company. with pre-emptive rights. This reinforces the need for companies to analyse their shareholder bases before drafting Additional focus will also be placed on the effectiveness of how their resolutions in order to mitigate the risk of negative votes. Boards operate. Investors are increasingly looking for evidence of formal annual Board evaluations with a push toward external II. TREND IN INVESTOR VOTING BEHAVIOUR evaluations. Publication of the results of such evaluations, which is still weak in many markets, is drawing particular In addition to the issues shareholders will be scrutinising in attention as investors wish to gain more insight into Board 2010, companies should also be aware of the voting behaviour processes and how effectively the Board is functioning. and decision-making processes of their investors in order to
  • 3. develop effective and targeted shareholder communication area of capital increases without pre-emptive rights, where campaigns. This section of the report therefore presents the many shareholders have much more stringent guidelines than survey results in relation to shareholder voting behaviour. those of most PAAs. Perhaps not surprisingly, given that the institutions surveyed Finally, it is important to note the recent move away from are actively involved in corporate governance issues, all of the stock-lending activities. Nine of the 23 participants no longer respondents indicated they were willing to engage with lend stock (although their clients may continue to do so) and companies during the AGM season, although some indicated of the 14 who continue to do so, ten indicated that they recall they would prefer to be contacted prior to the season where stock prior to the AGM season. In theory therefore, it is possible. becoming easier for issuers to identify stock and thus to identify which institution stock is being voted by at the AGM. With respect to engagement, 20 of the respondents have an active engagement policy in place and of these, 17 expected III. CONCLUSION their level of engagement with companies to increase in 2010. This trend is likely to continue given the call for greater There are a number of conclusions that may be drawn from involvement on the part of institutional shareholders by public the 2010 Pre-AGM season survey. Perhaps the most figures, such as the UK’s City Minister, Lord Myners, and as important is that corporate governance and engagement with evidenced by the soon-to-be launched Stewardship Code in companies is starting to come of age for investors. These are the UK. Institutional investors are being encouraged to be taking an increasingly sophisticated look at governance active owners, not “absentee landlords”. The call for more issues within their portfolio companies and are also taking engagement is also echoed or implied by numerous national additional information about non-financial aspects into and supra-national measures being taken to simplify cross- account. Such aspects include the effectiveness of Boards as border voting, and to encourage shareholder democracy in well as the entire spectrum of risks facing companies, general. including climate change and other non-financial risks. Given the concerns raised by investors, particularly in relation to With respect to proxy advisor agencies (PAAs), all of the compensation, the Board of Directors and capital increases, respondents use one or more of these research providers. companies will need to enhance their disclosure and However, all of the investors indicated they also employ their communication in these areas. own internal voting policies. When queried as to the extent of their reliance on the PAA vote recommendations or similar Within this context, there are a number of steps companies AGM-elated research, ranked from one to five (with one being can take to mitigate the risk of contentious resolutions at their not at all and five being significantly), the average across all AGM: respondents was only 2.3, with responses ranging from zero to four. 14 respondents indicated that they used PAAs primarily or First, while many investors have their own voting policies, exclusively for background research. the recommendations of PAAs continue to have an impact on AGM results. Therefore taking into account their GRAPH 3: INFLUENCE OF PAA RECOMMENDATIONS ON INVESTOR policies when drafting resolutions remains important. VOTING (NUMBER OF SHAREHOLDERS) Second, we recommend that discussions with major shareholders take place prior to the publication of the 10 meeting agenda in order to take into account their 8 feedback and to enable a fine-tuning of resolutions. 6 Third, proactive shareholder communication in the weeks prior to the AGM plays an important role in maximising 4 shareholder participation, while also providing an 2 opportunity to explain resolutions and thus reduce the risk 0 0 of negative votes. 0 1 2 3 4 5 Finally, analysing the results of the AGM and ascertaining Level of influence the source of any negative votes provides vital intelligence and enables enhanced preparation of subsequent AGMs. These results would seem to highlight the need for companies As institutional investors continue to take an increasingly to engage not only with PAAs but also with their investors proactive stance on governance issues, effective shareholder directly. The rationale is that a PAA with no objections to AGM communication will remain an essential step in risk mitigation resolutions does not necessarily equate to wholesale support and the AGM preparation process. from the company’s shareholders. This is particularly true in the CONTACT US If your require any additional information on the points raised in this report , please contact: David Dando (Director of Corporate Governance), +44 (0)203 207 9562, david.dando@hqbpartners.com Viviane Joynes (Partner), 01 71 74 11 07 / +44 (0)203 207 9558, viviane.joynes@hqbpartners.com