1. E= Connecting with Communities / Spring 2016 NewsletterE= Connecting with Communities / Spring 2016 Newsletter
Keeping you up-to-date on the
Line 10 Westover Segment Replacement Project
Line 10:
Connecting with
Communities
For more information on the
Line 10 Westover Segment
Replacement Program,
call toll free at 1-888-263-3654,
email projects@enbridge.com
or visit enbridge.com/line10
Keeping you
informed
—
We’ve created this newsletter
with the goal of keeping you and
your community well informed
and up-to-date, as the Line 10
Westover Segment Replacement
Project progresses through the
National Energy Board regulatory
review process.
We know you lead busy lives, so
we’ve made an effort to keep our
stories brief and informative. For
those who want to dig deeper and
learn more, enbridge.com/line10
has a wealth of project-specific
facts and information at your
fingertips.
Most importantly, we welcome
your feedback at any time—
should you have questions or
concerns, we encourage you
contact us.
We value your input and are
committed to responding as
promptly as possible throughout
the life of this project. Thank
you for your time and interest
in Enbridge and this important
pipeline maintenance project.
E= Connecting with Communities / Spring 2016 Newsletter
What is the Line 10 Westover Segment Replacement Project?
Find us at — Facebook / Twitter & blog.enbridge.com Find out more, please visit enbridge.com/line10 or email us at projects@enbridge.com
Line 10
Making a Safe Pipeline Safer
At Enbridge, our goal is 100% safety. And safety
begins with prevention. That’s why we’re
preparing to replace a 35-kilometre (21 mile)
segment of Line 10, from our Westover Terminal
to the Nanticoke Junction.
Many Enbridge projects and operations–including Line 10–contribute significantly to
Ontario’s economy, services and overall energy security. Some numbers from 2014:
$
1.2
billion
Capital
spending
$
362.3
million
Operating
expenditures
$
201.3
million
Salary paid
2,674
Employees
The taxes we pay in Ontario support schools, infrastructure development
and other provincial/local government initiatives. Some more numbers:
$
53.3
million
Property
tax
$
5.8
million
Corporate
income tax
$
1.7
million
Payroll, fuel
and excise taxes
Line 10 has operated safely and
reliably for more than 50 years.
Like all Enbridge pipelines, it’s
monitored around-the-clock and
rigorously maintained by highly
trained personnel using the best
tools and technology
24/7
365
For more information, please visit
enbridge.com/line10

2. are granted status either
as either a Commenter
(a person who has relevant
information or expertise
regarding the project) or an
Intervener (a person who is
directly affected, has relevant
information or expertise
regarding the project).
Interveners will have until
June 20 to present written
evidence supporting their
positions, while commenters
have until Aug. 20 to provide
their Letter(s) of Comment.
In addition, the NEB has
indicated it may hold a public
meeting in late June. This
meeting would provide an
opportunity for all participants
to present an oral statement
expressing their views on the
project directly to the NEB.
The NEB expects the
project hearing will take
place in October. While
a firm date and details
on format have not been
finalized, the NEB expects
the process to include
“oral cross-examination
and oral final argument.”
Following the hearing, the
NEB will release a decision
on whether Enbridge
should proceed with the
Line 10 Westover Segment
Replacement Project, and
if so, under what conditions,
by May 17, 2017.
Subject to the receipt
of regulatory approval,
construction on the project
is expected to begin in
2017 and be completed
by 2018. Restoration of the
right-of-way is planned to
be finalized by the fall of 2018.
Public consultation will
continue throughout the
duration of the project
and into its operation.
For more information on
the project and the NEB
process, please visit:
neb-one.gc.ca and type
‘Line 10’ in the search field.
Opportunity knocks
for local business
The proposed Line 10 Westover Segment Replacement Project will provide a
broad range of participation opportunities for qualified southern Ontario goods
and services providers. Many other area businesses, such as hotels, grocery
stores and restaurants, will also benefit from the presence of work crews during
project construction.
Enbridge is committed
to ensuring significant
opportunities are provided to
communities in the vicinity of
our projects and operations.
To ensure follow-through
on this commitment, we’ve
recently established a
Sustainable Supply Chain
Team for the Line 10 Westover
Segment Replacement
Project. This team will oversee
implementation of a new and
enhanced process for project
and operations procurement.
For certain opportunities,
prospective contractors
must provide a draft
Socio-Economic Plan (SEP).
These plans are an important
tool that will help Enbridge
ensure local and Indigenous
businesses receive as much
socio-economic benefit as
reasonably achievable from
our projects and initiatives.
Success for any contractor
will depend, in part, on
how well they understand,
appreciate, and plan for
the execution of their SEP.
Enbridge will review all draft
SEPs and provide support
as necessary to approve
them as part of the Request
for Proposal process.
Successful businesses will
be contractually obligated to
deliver on the commitments
and strategies agreed to
within their SEP, which in
turn will support Enbridge
in meeting or exceeding our
ongoing socio-economic
objectives.
Indigenous Participation
Enbridge is also committed
to providing economic
opportunities, such as
procurement of goods and
services, contract provision
training, job training and
employment, to qualified
Indigenous businesses.
Our goal is to maximize local
Indigenous participation
in our growth projects and
in meeting our ongoing
operational needs.
We do this by:
• Identifying business and
employment capacity within
local Indigenous communities
early in a project;
• Assisting Indigenous
businesses pre-qualification
and vendor certification;
• Creating awareness among
our general contractors,
of Indigenous businesses
with the capacity to provide
ancillary services;
• Requiring all prospective
contractors to submit a
SEP that provides detailed
information on potential
Indigenous participation; and,
• Requiring all successful
contractors to provide
Indigenous cultural
awareness training.
Project Timing
Before proceeding with
construction, the project
requires approval from
the National Energy Board
(NEB) and Enbridge’s Board
of Directors.
During the planning stages,
Enbridge will directly source
certain services including:
environmental surveying;
geotechnical studies;
tree planting; stockpile
site preparation; security
fencing; and stockpile pipe.
In July 2015, J.D. Barnes
Limited, one of the largest
survey companies in
Ontario, was awarded the
preliminary survey contract
for the project. They have
subcontracted line locating
work to Telecon Inc.,
another Ontario-based firm.
Geotechnical work has been
awarded to Stantec’s Ontario
division out of Markham.
Regulatory
Process Moves
Forward
The National Energy Board (NEB)
regulatory process continues to unfold
for the Line 10 Westover Segment
Replacement Project.
—
On Feb. 17, having determined
that Enbridge’s regulatory
application was complete,
the NEB announced it would
conduct a public hearing
into the proposed pipeline
maintenance project.
A Notice of Hearing
advertisement appeared in
local newspapers (Ancaster
News, Dundas Star News,
Hamilton Mountain News,
Le Régional, the Hamilton
Spectator and Turtle Island
News) prior to March 2,
when the NEB held a public
information session at
the Canadian Warplane
Heritage Museum to help
explain NEB processes
and participation options.
Between Feb. 22 and
March 14, the NEB accepted
Applications to Participate in
the project hearing, receiving
a total of 13 applicants.
The NEB ultimately decides
who may participate in a
hearing and whether they
Line 10:
Connecting with
Communities
E= Connecting with Communities / Spring 2016 Newsletter
Find out more, please visit enbridge.com/line10 or email us at projects@enbridge.com
Making a Safe Pipeline Safer What’s Happening
Pipeline
Tampering
is a Crime
At Enbridge, the safety of the public,
the environment and our workers are
always top priority. For this reason,
recent events of tampering with
Enbridge pipeline infrastructure
in Eastern Canada have raised
some serious concerns for us.
—
In December, a small
group of protesters cut the
locks into a secure facility
and tampered with valve
equipment on an active crude
oil pipeline. On January 4, we
shut down another pipeline
as a precaution following
tampering with a valve station.
Criminal acts of sabotage
and tampering, vandalism,
trespassing and occupation
of pipeline facilities have
the potential to cause
serious harm—not only to the
perpetrators themselves, but
also to nearby communities,
the environment, local
landowners and the
employees who maintain
these facilities.
Enbridge has taken decisive
action to enhance the overall
safety and physical security
of our pipeline facilities. We
are also seeking to engage
government, emergency
responders, landowners,
the public and activists
themselves to ensure they
fully understand the risks
associated with this activity.
If you’d like more information
on this topic, please visit
enbridge.com/pipelinetampering
Engaging the Community
Find us at — Facebook / Twitter & blog.enbridge.com
What we’ll be looking for…
The majority of business opportunities on this project will
come from our primary construction contractor. This firm
will not be selected until 2017 and Enbridge will encourage
them to use local and Indigenous contractors, provided
they are able to meet our standards of quality, service
cost-competitiveness and socio-economic performance.
Potential subcontracting opportunities may include:
• fuel services
• yard setup
• office supplies
• catering
• coffee and water delivery
• portable toilet facilities
• janitorial and laundry
services
• water and hydrovac trucks
• crane services
• farm equipment
• straw bales, seed
and tackifier
• mulching, gravel, sand
and lumber
• waste containers
and disposal
• medics and EMT support
• fencing and posts
• line sweeping and
snow removal
This project will provide opportunities
for qualified local goods and services
providers, including Indigenous businesses.
—
Pipeline Tampering
Protecting our Systems from Unlawful Activity
Criminalactsofsabotageandtampering,
vandalism,trespassingandoccupationof
pipelinefacilitieshavethepotentialtocause
seriousharm—notonlytotheperpetrators,
butalsotonearbycommunities,the
environment,locallandownersandthe
employeeswhomaintainthesefacilities.
Safetyofthepublic,theenvironmentand
ourworkersisourtoppriorityatEnbridge.
Ourfacilitiesaresigned,securedand
monitoredtoensurethesafetyofpeopleand
theenvironment.However,unauthorizedacts,
tamperingorvandalismatthesefacilities
canplacetheprotesters,thepublic,andthe
environmentatriskaswellasimpactthe
deliveryoftheenergyweallrelyon.
Anyonewhotrespassesandortampers
withourfacilitiesisalsoimpactingthepolice
andemergencyresponseresourcesand
equipment,potentiallyimpactingtheirability
torespondtootheremergencies. Suchacts
thatendangerthepublicandtheenvironment
arecriminalactsandwetakethemvery
seriouslyandwillsupportprosecutionof
allthoseinvolved.
Enbridgehastakendecisiveactionto
enhancetheoverallsafetyandphysical
securityofourpipelinefacilities.Wearealso
seekingtoengagegovernment,emergency
responders,landowners,thepublicand
activiststhemselvestoensuretheyfully
understandtherisksassociatedwiththis
activity.Toensurethesafetyofthepublicand
theenvironment,Enbridgewillalsoensurethat
protestersunderstandtheycanbeprosecuted
fortheirinvolvementandthatwepursue
suchprosecution.
What danger does valve tampering
pose? What could happen?
Ourpipelineoperatorsandtechnicians
arehighlytrainedandskilledinthework
theydo.Someonewithoutthisknowledge
couldseriouslyendangerthemselvesand
otherpersonsaswellasthesurrounding
environment.
Whilewehavemanylayersofcontrols
andbackupsystemsinplacetosafeguard
ourpipelineinfrastructure,thereisadded
potentialforapipelinefailureorreleaseifa
manuallyoperatedvalveisclosedwithout
priornotificationtoourcontrolcentreor
regionaloperators. Suchactionsputthe
environmentandthepublicatrisk.
What security and safety measures
does Enbridge currently have in
place? What additional measures
are you considering?
Enbridgesitesaresecuredand
monitoredforthesafetyofpeopleand
theenvironment.Signsclearlyindicate
thedangersofillegallytrespassingor
tamperingandprovideemergency
contactinformation,including9-1-1and
theEnbridgesafetyhotlinenumberfor
thatarea.
Inaddition,weareassessingand
employingadditional,permanent
measurestoenhancesecurityand
See reverse for emergency
contact information in your area.
safetyatoursitestohelppreventcriminal
occupation,tamperingandsabotagein
thefuture.Toensuretheeffectiveness
oftheseadditionalmeasures,andthose
inplace,wecannotprovidedetailsor
discussthempublicly.Additionaldetails
areprovidedtoemergencyresponders
andlandownersfortheirinformation
andsafety.
What is Enbridge doing to
communicate the dangers of this
activity?
Enbridgewillsupportindustryadvocacy
andcommunicationshoweveritcan.
Ourengagementteamsare
communicatingwithabroadrangeof
stakeholdersinCanadaandtheU.S.
We’realsoworkingwithindustryand
landassociations,electedofficials,safety
authorities,expertsandfederalregulators
tobringattentiontothisindustry
wideissue.
Prospective contractors can find a complete package
of information, including forms, policies and contacts on
enbridge.com and searching ‘Doing Business with Enbridge’.