The Impact of Data Governance on Data Literacy

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Copyright © 2022 Robert S. Seiner – KIK Consulting & Educational Services / TDAN.com
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#RWDG @RSeiner
Real-World Data Governance
The Impact of Data Governance on Data Literacy
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Robert S. Seiner – KIK Consulting / TDAN.com
August 18, 2022 – 11:00 a.m. PT / 2:00 p.m. ET

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Introduction
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• In this webinar, I will talk about …
– Defining the Relationship Between Data Governance and Data Literacy
– Ways Data Governance Can Enable Data Literacy
– Appropriate Ownership of Data Literacy
– Including Governance as a Data Literacy Topic
– Direct Impact of Data Governance on Data Literacy
Abstract

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• Data Governance – The execution and enforcement of authority over data.
• Data Stewardship – Formal accountability for data.
• Data Steward – A person held formally accountable for their relationship to the data.
• Metadata – Data that improves both the business and technical understanding of the data.
Definitions

#RWDG @RSeiner
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• Data Literacy is the ability to understand, share common knowledge of and have meaningful
conversations about data.
Gartner
• Data Literacy is the second language of business.
thedataliteracyproject.org
• Data Literacy focuses on the competencies involved in working with data. It is, however, not similar
to the ability to read text since it requires certain skills involving reading and understanding data.
Baykoucheva, Svetla (2015). Managing Scientific Information and Research Data. Waltham, MA: Chandos Publishing
• Data Literacy is the ability to read, work with, analyze, and argue with data.
Dataversity – Raul Bhargava and Catherine D’ignazio from MIT and Emerson College
Definitions

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• The Focus of Literacy is on Understanding and Communications.
• When Someone is said to be Literate …
– Well-read
– Knowledgeable
– Cultured
– Erudite
– Learnt
– Learned
Definitions
– Literary
– Informed
– Scholarly
– Scholastic
– Educated
– Understandable

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• Data Governance Does Not Have Time for Data Literacy
• Formalizing Behavior and Accountability
• The Most Important Word is a Question – Why
• Data Literacy Requires an Intentional Effort
• Partnering with Corporate Communications – Yes, It is THAT Important
Defining the Relationship Between Data Governance and Data Literacy

#RWDG @RSeiner
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• Data Governance Does Not Have Time for Data Literacy
– Resources are Necessary to Address Data Literacy (from an org perspective)
– Teams and Offices are Often Understaffed
– Should Consider Partnering with Skilled Communicators
– Seek Common and Effective Messaging and Instruments – Just Like DG

#RWDG @RSeiner
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• Formalizing Behavior and Accountability
– Data Governance – Formalizing Behavior
– Data Stewardship – Formalizing Accountability
– Data Literacy – Formalizing Understanding to Assure Appropriate Behavior & Accountability
– Data Literacy can be dependent on how well data is governed by the enterprise.

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• The Most Important Word is a Question
– Why? (Danette McGilvray 5-Why Technique)
– Strong Analytical Skills Important
– Questions Leading to Literacy
• What data exists?
• How is data defined & produced?
• Where is the data and metadata?
• Who is responsible for the data?
• What are the rules for the data?
• How can I use the data?
• Can I trust the data to make decisions?

#RWDG @RSeiner
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• Data Literacy Requires an Intentional Effort
– Just Like Data Governance …
– … Somebody Must Guide the Effort
– … Somebody Must Plan
– … Somebody Must Execute
– … Somebody Must Gauge the Effectiveness
– … Somebody Must Include Stewardship
– … Somebody Must Govern Literacy (DLaaS?)

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• Partnering with Corporate Communications
– Yes, It is THAT Important
– Because They Are Skilled at Messaging
– Telling Stories with Data
– “Innovate to Literate”
• Using ”the Hub”
• Non-Invasive Data Literacy … why not? J
• “Everybody is a Data Steward” … why not? J

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• Formalizing Accountability
• By Definition
• Commonality of Goals
• Commonality of the Journey
Ways Data Governance Can Enable Data Literacy

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• Formalizing Accountability
– What It Means to Hold People Accountable for Definition, Production, and Use of Data
– Consider How Being Accountable for Data Definition Enables Data Literacy
– Consider How Being Accountable for Data Production Enables Data Literacy
– Consider How Being Accountable for Data Usage Enables Data Literacy
– But Also Recognize That Formal Accountability Does Not Assure Data Literacy

#RWDG @RSeiner
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• Data Literacy is the ability to understand, share common knowledge of and have meaningful conversations
about data.
Gartner
• Data Literacy is the second language of business.
thedataliteracyproject.org
• Data Literacy focuses on the competencies involved in working with data. It is, however, not similar to the
ability to read text since it requires certain skills involving reading and understanding data.
Baykoucheva, Svetla (2015). Managing Scientific Information and Research Data. Waltham, MA: Chandos Publishing
• Data Literacy is the ability to read, work with, analyze, and argue with data
Dataversity – Raul Bhargava and Catherine D’ignazio from MIT and Emerson College
Ways Data Governance Can Enable Data Literacy By Definition

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• Assure Understanding of Data, the Context, the Metadata, .. is High Quality, Governed and Available
• Assure That Common Knowledge About Data and Data Experiences are Captured and Shared
• Assure Commonality of Business Language Including Providing a Marketplace, Intelligence and Discoverability
• Assure Competencies Involved in Definition, Production, and Usage of Data
• Assure Capabilities to Find, Read, Work With, Analyze, Argue, and Demonstrate Value with Data
Ways Data Governance Can Enable Data Literacy By Definition

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• Commonality of Goals
– Execute and Enforce Authority
– Formalize Accountability
– Protect Sensitive Information
– Improve Data Quality
– Improve Data Understanding
– Improve Discoverability
– Improve Access

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• Commonality of the Journey
– Literacy Benefits From Governance
– Governance Benefits From Literacy
– They Both Benefit From Stewardship
– They Both Benefit From Metadata
… and you know what I say about metadata.

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• Best Practice Approach
• Where Does Your Data Literacy Program Live?
• Corporate Communications
• Mapping to the Enterprise (Data?) Strategy
• Data Storytelling
Appropriate Ownership of Data Literacy

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• Best Practice Approach
1. Senior Leadership Support, Sponsorship & Understanding
2. Organizational Placement & Resources
• Criteria
– Practical and Doable
– At Risk If Not Achieved
• Data Literacy Will Not Improve on Its Own

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• Where Does Your Data Literacy Program Live?
– Let’s Learn From Each Other
– Informal Poll in Chat
1. Do You Have a Formal Effort to Improve Data Literacy?
2. Where Does the Responsibility for Data Literacy Fall?
Sample Answer: Yes, Change Management
Sample Answer: No, I Wish ;)
Sample Answer: Yes, Corporate Communications

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• Corporate Communications
– People That Are Skilled With Messaging
– Enterprise Campaigns
– Three Os of Data Literacy Communications (?)
• Orientation
• Onboarding
• Ongoing

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• Mapping to the Enterprise (Data?) Strategy
– The Role of Data Governance in a Data Strategy
– The Role of Data Literacy in a Data Strategy
– Becoming a “Data First” Organization
“Data Literate”
“Data Centric”
“Digitally Transformed”

#RWDG @RSeiner
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• Data Storytelling
– Two Types of Story Telling
• Stories About Data
• Stories With Data
– What Does Data Story Telling Have to Do With Data Literacy?

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• Governance as an Enabler of Data Literacy
• Traditional Orientation Communications
• Everybody is a Data Steward!
• Other Data Literacy Topics
Including Governance as a Data Literacy Topic

#RWDG @RSeiner
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• Governance as an Enabler of Data Literacy
– Executor and Enforcer of Authority Over the Management of Data
– Formalizer of Accountability for the Management of Data
– Provider of Understanding, … Things to Enable Data Literacy
– Remember these synonyms from earlier … Enabling People to Become …

#RWDG @RSeiner
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• Traditional Orientation Communications
– Three Os of Data Governance Communications
– Orientation, Onboarding, and Ongoing
– Inclusion of Data Governance in Communications Must Be Intentional and Repeated
– Bundle: Data Governance, Data Stewardship, Data Literacy and Data Leadership Together

#RWDG @RSeiner
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• Everybody is a Data Steward!
– Data Steward – A person held formally accountable for their relationship with data.
– Define, Produce, and/or Use Data as Part of Their Job
– Only Way to Cover the Entire Organization
– Recognized as a Data Steward Based on Relationship to Data
– Stewardship Method of Data Governance

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• Other Data Literacy Topics
– People
– Process
– Technology
– Accountability

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• The Formal Governance of Data Results in …
• Business Outcomes Through Partnership / Or a Lack Thereof
• Everything Goes With Data Governance
Direct Impact of Data Governance on Data Literacy

#RWDG @RSeiner
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• The Formal Governance of Data Results in …
– Accountability for Data
– Confidence in Data
– Documentation of Data
– Literacy of Data
– Quality of Data

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• Positive Business Outcomes Through Partnership
– Outcomes Related to Confidence from Data Definition
– Outcomes Related to Confidence from Data Production
– Outcomes Related to Confidence from Data Usage

#RWDG @RSeiner
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• Everything Goes With Data Governance
– In the past six months, I can recall saying that the following can only be successful with DG …
• Data Quality
• Metadata Management
• Data Mesh
• Data Fabric
• There must be others I am missing.

#RWDG @RSeiner
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• In the webinar, I shared …
– Defining the Relationship Between Data Governance and Data Literacy
– Ways Data Governance Can Enable Data Literacy
– Appropriate Ownership of Data Literacy
– Including Governance as a Data Literacy Topic
– Direct Impact of Data Governance on Data Literacy
Summary

#RWDG @RSeiner
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Q & A - Contact Information
• Robert S. Seiner
KIK Consulting & Educational Services – KIKconsulting.com
The Data Administration Newsletter – TDAN.com
rseiner@tdan.com @RSeiner

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