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CONSULTATIVE INSURANCE BROKER
REDUCE FINANCIAL LEAKAGE | IMPROVE BOTTOM LINE
PAY ATTENTION IF YOU WANT
TO LOWER EXPENSES,
INCREASE THE BOTTOM LINE
AND GROW YOUR VALUATION
4 WAYS TO BUY INSURANCE:
RELATIONSHIPS SPREADSHEET BROKER SELECTION BUSINESS KPIs
METHOD #1
PEOPLE LIKE TO BUY FROM
PEOPLE THEY LIKE!
RELATIONSHIPS
TOP 10 CARRIERS WRITE 61%
OF PREMIUM WRITTEN BY THE
TOP 50 CARRIERS
61%
39%
TOP 10 GLOBAL REINSURERS
WRITE 68% OF PREMIUM
WRITTEN BY TOP 50
68%
32%
COME ON,
HOW LARGE COULD THE
PREMIUM DIFFERENCE BE? WHY
NOT BUY FROM A …
CLUB MEMBER
GOLF BUDDY
FAMILY MEMBER
QUESTION #1:
DOES YOUR PERSONAL
RELATIONSHIP PRODUCE THE
BEST RESULTS FOR YOUR
BUSINESS?
METHOD #2
BID IT OUT!
SPREADSHEET
DEVELOP BID SPECS
COMPARE APPLES TO APPLES
ASSIGN MARKETS
OBTAIN QUOTES
SPREADSHEET
SELECT LOW PRICED CARRIER
13
TOP 10 REVIEW:
61%
39%
68%
32%
CARRIERS REINSURERS
LOSSES
LOSS
ADJUSTMENT
EXPENSE
EXPENSE
PROFITS
LOSSES
LOSS
ADJUSTMENT
EXPENSE
PROFITS
EXPENSE
NEGOTIATION
AREA
SAVINGS?
NOT REALLY, UNLESS YOUR
AGENT HAS BEEN SKATING AND
NOT PAYING ATTENTION
OR A NEW PLAYER DROPS
INTO THE MARKETPLACE
QUESTION #2:
DO YOU REALLY WANT THE
LOW COST CARRIER TO DECIDE
WHO’LL BE YOUR BROKER?
METHOD #3
EVALUATE AND DECIDE
BROKER SELECTION
CARRIER SELECTION
ABILITY TO NEGOTIATE
KNOWLEDGE OF YOUR INDUSTRY
COVERAGE REVIEW
QUICK RETURN OF CALLS
CONTRACT REVIEWS
CERTIFICATES OF INSURANCE
AUTO I.D. CARDS
TIMELY RENEWALS
POLICY ISSUANCE
TEAM OF WELL DRESSED PEOPLE
BEST IN SHOW
QUESTION #3:
AREN’T THESE “ME TOO”
SERVICES
AND SHOULDN’T THEY BE
THE PRICE OF ADMISSION?
METHOD #4
BUSINESS ANALYSIS LIKE
ANY OTHER DECISION
BUSINESS KYI’s
IT’S ABOUT THE INCOME
STATEMENT! HOW WILL
THE DECISION INCREASE
YOUR REVENUE, DECREASE
YOUR EXPENSE AND GROW
YOUR BOTTOM LINE?
LOSSES
INDIRECT LOSSES
ADMINISTRATIVE
RISK FINANCING
LOSSES
LOSS
ADJUSTMENT
EXPENSE
EXPENSE
PROFITS
LOSSES
LOSS
ADJUSTMENT
EXPENSE
PROFITS
EXPENSE
AREA OF
IMPACT
DIRECT LOSS COSTS:
DEDUCTIBLE EXPENSE
SELF INSURED RETENTION
ALLOCATED LOSS ADJUSTMENT
UNINSURED LOSSES
LOSSES
INDIRECT LOSSES
ADMINISTRATIVE
RISK FINANCING
DIRECT LOSS COSTS ARE
VISIBLE ABOVE THE WATER
MEDICAL COSTS
INDEMNITY PAYMENTS
LOSS ADJUSTMENT EXPENSE
THE REALLY SCARY
THREATS TO YOUR
BOTTOM LINE ARE
INDIRECT LOSS
COSTS LURKING
BELOW THE SURFACE
WORKER LOST TIME
JOB ACCOMMODATIONS
COWORKER & SUPERVISOR
LOST PRODUCTIVITY
TRAINING COSTS
OVERTIME COSTS
SCHEDULE DELAYS
FOCUS AWAY FROM
PROFITS
TIME SPENT WITH LEGAL
OSHA INVESTIGATION
COMPANY REPUTATION
OSHA: RATIO OF INDIRECT
TO DIRECT COSTS
0
1
2
3
4
5
$0 - 2,999 $3,000 - 4,999 $5,000 - 9,999 $10,000 +
1.11.2
1.6
4.5
HOW CAN A BROKER HELP?
CLAIMS RESOURCES:
CARRIER OVERSIGHT
HANDLING AND RESERVES
BENCHMARKING
TRAINING PROGRAMS
RETURN TO WORK
MOD VERIFICATION
PROPERTY LOSS SUPPORT
COVERAGE ASSIST
LOSS CONTROL RESOURCES:
ASSIST WITH AVOIDANCE,
THROUGH PREVENTION OR
RISK TRANSFER, AND LOSS
REDUCTION
LOSSES
INDIRECT LOSSES
ADMINISTRATIVE
RISK FINANCING
WHERE CAN A BROKER ASSIST?
ADMINISTRATIVE EXPENSE:
HUMAN RESOURCES
SAFETY SERVICE
ACCOUNTING
CLAIMS ADMINISTRATION
CONTRACT REVIEWS
REGULATORY COMPLIANCE
SPECIAL PROJECTS
LOSSES
INDIRECT LOSSES
ADMINISTRATIVE
RISK FINANCING
RISK FINANCING:
PREMIUM
TAXES
DIVIDENDS
RETRO ADJUSTMENTS
BROKERAGE FEES
LOSS COSTS
INDIRECT LOSS COSTS
ADMINISTRATION EXPENSE
RISK FINANCING
BOTTOM LINE
RELATIONSHIPS SPREADSHEET BROKER SELECTION BUSINESS KPIs
QUESTION #4:
YOUR DECISION?
iRisk.info
iRisk.info@icloud.com
linkedin.com/in/gloverdaniel
slideshare.net/DanielGlover2/slideshelf

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Consultative Insurance Broker