1. Dana Parker-Gilbert
313 Skyline Drive
North Little Rock, AR 72116
(501) 352-2414 Mobile
dana@simplycharminginteriors.com
Professional Objective
To obtain a Senior Account Manager or Sales Management position that would pair my 27 years of
professional corporate sales and account management experience with my artistic talent and passion for
interior design. I am a unique individual in that artistry and business come together in one.
Summary of Qualifications
Most recently I have eleven years of successful sales experience working for Grainger Industrial Supply
calling on manufacturing and commercial businesses. Prior to this, I have 15 years of sales experience
in the telecommunications industry, that included account management, selling, servicing, designing,
and maintaining voice and data networks for SBC and AT&T. I am very detail-oriented. I am tenacious
with determination, drive and enthusiasm for my work. I have the utmost genuine intent to help my
customers. Following through on commitments is my absolute highest priority. I am able to meet due
dates within project and/or budget requirements as well exceed sales goal expectations. I possess
excellent customer relationship skills that drive long term relationships. Both Grainger and AT&T found
success in my management of corporate accounts such as Tyson, Conagra Foods, Southwestern Energy
and most recently Dillard’s. Alongside my corporate experience I have owned and operated my own
Interior Design business for over 20 years.
• Exceeded Goal 10 of 11 years at Grainger
• Received Achievement Club level of attainment each year of 15 years at AT&T
• Greatest Asset: Long term Relationship Building & Nurturing of Business Partnerships
• Greatest Gifts: The ability to multitask and use both creative & business sides of the brain
Professional Experience
Grainger Industrial Supply 2005-
present
Senior Account Manager
• Manage 20-30 large business manufacturing and commercial account relationships
• Signed corporate agreements with accounts such as Conagra, Dillard’s and
Southwestern Energy managing these relationships at Plant Manager/VP/CIO levels
• Achieve quarterly/annual goals for net new growth
• Manage vendor relationships with customers successfully
• Manage timeline & implementation of projects to achieve business goals
resulting in increased spend and strength in business partnerships
• Host customers annually to Grainger’s National Show
• Quarterly and Annual business reviews presented to customers

2. Southw e s t e rn Bell Company/AT&T, Little Rock, AR
2003- 2005
Account Manager
• Successfully managed 30 mid to large size accounts
• Designed and sold voice and data networks
• Offered technical expertise and support to customer base in long distance voice, data, frame, relay,
virtual private networks and disaster recovery plans
AT&T, Little Rock, AR 2000-
2003
Senior Corporate Account Manager
• Managed 30 mid- to large-size accounts and sold voice and data network services
• Tyson Corporate Senior Account Manager for AT&T .
• Acquired and managed new contract totaling $22M annual business for AT&T
Communications Consulting, Little Rock, AR 1999-2000
Independent Communications Consultant
• Provided consulting services for largest AT&T account, ALTO U.S
• Implemented $40K annual voice contract with AT&T Local Service at seven remote domestic sites
and one international location
• Directed and coordinated 10-site AT&T Managed Frame Relay Network
• Negotiated AT&T corporate wireless contract for 150 wireless phones and evaluated billing
alternatives to achieve most economical plan
• Designed and implemented Virtual Private Network via broadband for 50 remote sales personnel
• Developed and wrote requests for proposals for continued and new contracts
• Managed complicated working task list with AT&T and other telecom vendor’s representatives
AT&T, Little Rock, AR 1989-1999
Corporate Account Manager
• Sold and maintained voice and data networks for mid- to large-size commercial accounts
• Provided new data solutions by establishing frame relay and private line data networks
• Offered Internet connections, e-commerce consultations and web site sales
• Marketed key, PBX and network products for voice and data network requirements
• Successfully maintained existing accounts and won back numerous former customers
UALR Small Business Development Center, Little Rock, AR 1987-1989
Assistant Training Coordinator
• Coordinated and facilitated seminars for small business owners and individuals interested in starting
their own businesses
• Maintained volunteer base of more than 250 attorneys, accountants, bankers and insurance agents
to speak at seminars
• Prepared program materials, sustained mailing list, and published quarterly training calendar

3. Education
Bachelor of Science in Business Administration, University of Arkansas at Little Rock
Proficient Skills
Presentation skills
Microsoft Word, Excel Power Point & Outlook
Excellent Communication skills
Time Management working Virtual Office (27 years)
Relationship Management
Other Professional Interests…
Simply Charming Interiors by Dana Parker, Owner/Operator for 20+ years
Quapaw Historical Association (New interest with purchase of home on the Quapaw Historic Register)
Excellent references will be provided on request.