Comparative analysis for J&PS ICT first level helpdesk
ITIL certification
1. This is to certify that
has successfully demonstrated knowledge to meet the
requirements of the
Date: 21/11/2012
ALC Group
Dain Sanye
ITIL Foundation Certificate in IT
Service Management
David Clarke
BCS Chief Executive
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the
United Kingdom and other countries. The Swirl logo™ is a Trade Mark of the Office of
Government Commerce. The OGC logo® is a Registered Trade Mark of the Office of
Government Commerce.
This certificate was issued electronically and remains the property of BCS/ISEB
Electronic and printed copies can be validated by the Global Certification Institute
(GCI) www.gciexams.com or +61 3 9873 3999. GCI is an authorized distributor for
BCS/ISEB.
Candidate Number: 31287
GCI-2012-4788