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I would like to acknowledge a deep sense of gratitude to Mr. Hitesh Rawat, Senior
Manager of State Bank of India at Kalbadevi Road, Mumbai for giving me the opportunity
& time to work on this project and given me all vital input which has led to completion of
this project. Without their guidance this project would have remained in pipe dream.
I am also thankful to State Bank of India employees, who directly & indirectly extended
their co-operation and invaluable support to me
STATE BANK of INDIA
• Largest public sector bank in INDIA
• 2nd largest public sector bank in whole world
• Personal banking, corporate banking, ATM,
mobile banking, net banking, demat, agri/rural
banking, NRI service, SME services, loans,
etc.
• SBI caters in various section and in quietly a
dominator in SERVICE INDUSTRY
State bank of India is nation's largest and oldest
bank.
State bank of India is largest of the big four banks of
India.
State bank of India ranked no. 292 globally in
fortune global 500.
State bank of India is 29th most reputed company in
the world.
The Presidency banks amalgamated on January 27, 1921, and the re-
organized banking.
The roots of the State Bank of India lie in the first decade of 19th
century, when the Bank of Calcutta, later renamed the Bank of Bengal,
was established on June 2, 1806. It took as its name Imperial Bank of
India.
Pursuant to the provisions of the State Bank of India Act of 1955, the
Reserve Bank of India, which is India's central bank, acquired a
controlling interest in the Imperial Bank of India.
On 30 April 1955, State Bank of India changed its name from Imperial
Bank of India.
Imperial Bank of India was consist of Bank of Calcutta, Bank of Bombay
& Bank of Madras.
The Government of India nationalized the Imperial Bank of India in
1955.
SBI has 14 local head offices and 57 Zonal Offices located
throughout the country.
SBI has about 26,000+ ATMs .
SBI has 21,500 branches, including branches that belong to
its associate banks.
SBI has 172 foreign offices in 37 countries across the globe.
SBI has subsidiary in Canada , Nigeria , Nepal, Moscow &
Shanghai.
ASSOCIATE BANKS
• There are seven other associate banks that fall under
SBI. They all use the "State Bank of" name followed
by the regional headquarters' name.
– State Bank of Bikaner & Jaipur
– State Bank of Hyderabad
– State Bank of Indore
– State Bank of Mysore
– State Bank of Patiala
– State Bank of Saurashtra
– State Bank of Travancore
NON-BANKING SUBSIDIARIES
SBI Capital Markets Ltd.
SBI Funds Management Pvt. Ltd.
SBI Factors & Commercial Services Pvt. Ltd.
SBI Cards & Payments Services Pvt. Ltd. (SBICPSL)
SBI DFHI Ltd.
SBI Life Insurance Company Ltd.
SBI General Insurance
Foreign Offices
• State Bank of India is present in 32 countries, where it has 84
offices serving the international needs of the bank's foreign
customers, and in some cases conducts retail operations. The
focus of these offices is India-related business.
• SBI has branches in these countries:
– Australia
– Bahrain
– Bangladesh
– Belgium
– Canada
– Dubai
– France
– Germany
– Hong Kong
– Israel
– Japan
CHAIRMAN
CORPORATE
CENTRE
DMD&CCO
DMD(I&MA)
CVO
DMD&CDO
BUSINESS
GROUPS MD&GE(CB) MD&GE(NB) DMD&GE(IB) DMD&GE(A&S)
DMD&CFO
DMD(IT)
ORGANISATIONAL STRUCTURE
Current Board of Directors
 Pratip Chaudhuri (Chairman)
 Hemant G. Contractor (Managing Director)
 Diwakar Gupta (Managing Director)
 A Krishna Kumar (Managing Director)
 Dileep C Choksi (Director)
 S. Venkatachalam (Director)
 D. Sundaram (Director)
 Parthasarathy Iyengar (Director)
 Jyoti Bhushan Mohapatra (Workmen Employee Director )
 G. D. Nadaf (Officer Employee Director)
 Rashpal Malhotra (Director)
 D. K. Mittal (Director)
 Subir V. Gokarn (Director)
 Deepak Ishwarbhai Amin (Director)
61%
21%
9%
6% 3%
Promoters Financial Institutions Foreign Institutions
General Public Others
57,722.87
75,775.02
86,960.52
96,590.72
120,233.77
0.00
20,000.00
40,000.00
60,000.00
80,000.00
100,000.00
120,000.00
140,000.00
2008 2009 2010 2011 2012
PROFITINCR.
YEARS
Services
• Domestic Treasury
• SBI Vishwa Yatra Foreign Travel Card.
• Broking Services
• Revised Service Charges.
• ATM Services
• Internet Banking.
• E-Pay
• E-Rail
• Safe Deposit Locker.
Competitors
• Punjab National Bank.
• ICICI Bank
• HDFC.
• Bank of Baroda.
Awards & Prizes
• Won 2 Awards for Best Rural Banking Initiative and
Best IT Architecture.
• National Awards for Excellence in MSE Enterprise.
• National Awards for Excellence in lending to Micro
Enterprise.
• Most admired Infrastructure Financier” Award by
KMPG.
• “Best Home Loan Provider” as well as “The Best Bank”
– by Outlook Money Awards, 2008.
• “Top Public Sector Bank under SME Financing” by Dun
and Bradstreet.
Strengths
Strong domestic
market position
sustaining reach and
customer confidence
Strong capital position
helping pursue
growth initiatives
Weaknesses
Reduction in the
asset quality &
increasing non
performing assets
ration
Susceptible to
political inventories
Opportunities
Growing Indian
banking sector
Dissatisfied
customers of
other Bank
Threats
various
competitors
-Foreign banks
-govt. banks‡
Market trends
 SAVING
 CURRENT
 RECURRING
DOCUMENTS REQUIRED
 PAN CARD
 RATION CARD
 VOTER ID
 ELECTRIC BILL
 DRIVING LICENSES
 IN SAVING ACCOUNT THERE IS 4 % INTREST FO 390
DAYS
 IN RECURING ACCOUNT THERE IS 8.7 % INTREST FOR
390 DAYS
 2 PASSPORT SIZE PHOTOGRAPH
 CURRENT & NATIVE ADDRESS AND NOMINEE NAME
SBI & India’s economic development
 The formation of the State Bank of India aims at promoting
planned economic development of the country.
 By March 1995 the SBI and its associates over 13,800 small
scale business units and other small operators. The amount of
loans outstanding was Rs.9,200 Crores.
 In March 1995,the loans outstanding to farmers rose to over
Rs.7,450 Crores.
 SBI has also introduced Installment Credit schemes. It is
designed to assist the financing equipment or machinery used
by small and medium size manufacturing units.
 Out of it’s 21,500 branches, nearly two-thirds of these are
located in rural and semi-urban areas with a population of less
than 25,000.
• As the financial system has grown rapidly State Bank Of India
has taken initiative that banking services made available to
each and every one.
• State Bank of India is presently doing well. Increasing the
services every year. But still, if some operating Expenses will
be reduced then it will become strong. And more over it
would be better if it provides more services to the public like,
credit loans, home loans, less interest rates and more online
services will be provided to customers.
Project on SBI

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Project on SBI

  • 1.
  • 2. I would like to acknowledge a deep sense of gratitude to Mr. Hitesh Rawat, Senior Manager of State Bank of India at Kalbadevi Road, Mumbai for giving me the opportunity & time to work on this project and given me all vital input which has led to completion of this project. Without their guidance this project would have remained in pipe dream. I am also thankful to State Bank of India employees, who directly & indirectly extended their co-operation and invaluable support to me
  • 3. STATE BANK of INDIA • Largest public sector bank in INDIA • 2nd largest public sector bank in whole world • Personal banking, corporate banking, ATM, mobile banking, net banking, demat, agri/rural banking, NRI service, SME services, loans, etc. • SBI caters in various section and in quietly a dominator in SERVICE INDUSTRY
  • 4. State bank of India is nation's largest and oldest bank. State bank of India is largest of the big four banks of India. State bank of India ranked no. 292 globally in fortune global 500. State bank of India is 29th most reputed company in the world.
  • 5.
  • 6. The Presidency banks amalgamated on January 27, 1921, and the re- organized banking. The roots of the State Bank of India lie in the first decade of 19th century, when the Bank of Calcutta, later renamed the Bank of Bengal, was established on June 2, 1806. It took as its name Imperial Bank of India. Pursuant to the provisions of the State Bank of India Act of 1955, the Reserve Bank of India, which is India's central bank, acquired a controlling interest in the Imperial Bank of India. On 30 April 1955, State Bank of India changed its name from Imperial Bank of India. Imperial Bank of India was consist of Bank of Calcutta, Bank of Bombay & Bank of Madras. The Government of India nationalized the Imperial Bank of India in 1955.
  • 7. SBI has 14 local head offices and 57 Zonal Offices located throughout the country. SBI has about 26,000+ ATMs . SBI has 21,500 branches, including branches that belong to its associate banks. SBI has 172 foreign offices in 37 countries across the globe. SBI has subsidiary in Canada , Nigeria , Nepal, Moscow & Shanghai.
  • 8. ASSOCIATE BANKS • There are seven other associate banks that fall under SBI. They all use the "State Bank of" name followed by the regional headquarters' name. – State Bank of Bikaner & Jaipur – State Bank of Hyderabad – State Bank of Indore – State Bank of Mysore – State Bank of Patiala – State Bank of Saurashtra – State Bank of Travancore
  • 9. NON-BANKING SUBSIDIARIES SBI Capital Markets Ltd. SBI Funds Management Pvt. Ltd. SBI Factors & Commercial Services Pvt. Ltd. SBI Cards & Payments Services Pvt. Ltd. (SBICPSL) SBI DFHI Ltd. SBI Life Insurance Company Ltd. SBI General Insurance
  • 10. Foreign Offices • State Bank of India is present in 32 countries, where it has 84 offices serving the international needs of the bank's foreign customers, and in some cases conducts retail operations. The focus of these offices is India-related business. • SBI has branches in these countries: – Australia – Bahrain – Bangladesh – Belgium – Canada – Dubai – France – Germany – Hong Kong – Israel – Japan
  • 11. CHAIRMAN CORPORATE CENTRE DMD&CCO DMD(I&MA) CVO DMD&CDO BUSINESS GROUPS MD&GE(CB) MD&GE(NB) DMD&GE(IB) DMD&GE(A&S) DMD&CFO DMD(IT) ORGANISATIONAL STRUCTURE
  • 12. Current Board of Directors  Pratip Chaudhuri (Chairman)  Hemant G. Contractor (Managing Director)  Diwakar Gupta (Managing Director)  A Krishna Kumar (Managing Director)  Dileep C Choksi (Director)  S. Venkatachalam (Director)  D. Sundaram (Director)  Parthasarathy Iyengar (Director)  Jyoti Bhushan Mohapatra (Workmen Employee Director )  G. D. Nadaf (Officer Employee Director)  Rashpal Malhotra (Director)  D. K. Mittal (Director)  Subir V. Gokarn (Director)  Deepak Ishwarbhai Amin (Director)
  • 13. 61% 21% 9% 6% 3% Promoters Financial Institutions Foreign Institutions General Public Others
  • 15. Services • Domestic Treasury • SBI Vishwa Yatra Foreign Travel Card. • Broking Services • Revised Service Charges. • ATM Services • Internet Banking. • E-Pay • E-Rail • Safe Deposit Locker.
  • 16. Competitors • Punjab National Bank. • ICICI Bank • HDFC. • Bank of Baroda.
  • 17. Awards & Prizes • Won 2 Awards for Best Rural Banking Initiative and Best IT Architecture. • National Awards for Excellence in MSE Enterprise. • National Awards for Excellence in lending to Micro Enterprise. • Most admired Infrastructure Financier” Award by KMPG. • “Best Home Loan Provider” as well as “The Best Bank” – by Outlook Money Awards, 2008. • “Top Public Sector Bank under SME Financing” by Dun and Bradstreet.
  • 18. Strengths Strong domestic market position sustaining reach and customer confidence Strong capital position helping pursue growth initiatives Weaknesses Reduction in the asset quality & increasing non performing assets ration Susceptible to political inventories
  • 19. Opportunities Growing Indian banking sector Dissatisfied customers of other Bank Threats various competitors -Foreign banks -govt. banks‡ Market trends
  • 20.  SAVING  CURRENT  RECURRING DOCUMENTS REQUIRED  PAN CARD  RATION CARD  VOTER ID  ELECTRIC BILL  DRIVING LICENSES  IN SAVING ACCOUNT THERE IS 4 % INTREST FO 390 DAYS  IN RECURING ACCOUNT THERE IS 8.7 % INTREST FOR 390 DAYS  2 PASSPORT SIZE PHOTOGRAPH  CURRENT & NATIVE ADDRESS AND NOMINEE NAME
  • 21. SBI & India’s economic development  The formation of the State Bank of India aims at promoting planned economic development of the country.  By March 1995 the SBI and its associates over 13,800 small scale business units and other small operators. The amount of loans outstanding was Rs.9,200 Crores.  In March 1995,the loans outstanding to farmers rose to over Rs.7,450 Crores.  SBI has also introduced Installment Credit schemes. It is designed to assist the financing equipment or machinery used by small and medium size manufacturing units.  Out of it’s 21,500 branches, nearly two-thirds of these are located in rural and semi-urban areas with a population of less than 25,000.
  • 22. • As the financial system has grown rapidly State Bank Of India has taken initiative that banking services made available to each and every one. • State Bank of India is presently doing well. Increasing the services every year. But still, if some operating Expenses will be reduced then it will become strong. And more over it would be better if it provides more services to the public like, credit loans, home loans, less interest rates and more online services will be provided to customers.