4. 7pillarsdigital.com#7Pillars @blueliner
WHAT IS THE 7 PILLARS?
The 7 Pillars of Digital Marketing is a
framework – a map – for the learning,
strategy, budgeting, execution and
analysis of the entire universe of
digital marketing tactics and
techniques.
5. 7pillarsdigital.com#7Pillars @blueliner
The 7 Pillars of Digital (1st
Dimension)
pillar 1. Content (Copy, Video, Photography, Audio)
pillar 2. Design (UX, Web Design, Web Development)
pillar 3. Search (Organic Search – SEO, Organic CSE, Onsite Search)
pillar 4. Media (Paid Search, CPM, Affiliate, Retargeting)
pillar 5. CRM (Customer Service, Email Marketing, Contact Mgmt.)
pillar 6. Social (SMM, Online PR, Networks, Blogs, Games)
pillar 7. Mobile
7. 7pillarsdigital.com#7Pillars @blueliner
7 Pillars Course Overview7 Pillars Course Overview
• Pre-recorded online lessons, complimented by live
workshops and webcasts
• Focus on tangible skill building
• Real knowledge, not just general 101-level information, will
be disseminated, down to minute details of how to perform
specific tactical functions
• High-leve strategy, philosophy and history of the digital
marketing realm
• Certification Program across various Tracks
• 49er Matrix App (In Development – Beta ETA: Nov 2016)
@7pillarsdigital
8. 7pillarsdigital.com#7Pillars @blueliner
Learning ObjectivesLearning Objectives
This course is designed to provide students with an in-depth
understanding of digital as well as traditional marketing
principles and is based on years of experience and research.
The specific learning objectives are to help companies
and individuals:
1. Increase companies’ digital IQ and keep up with the
latest digital strategies
2. Learn how to evaluate your personal aptitude for being a
successful marketer and marketing manager
3. Implement actionable and ROI-proven tactics,
techniques and insights
@7pillarsdigital
9. 7pillarsdigital.com#7Pillars @blueliner
• You will have the tools to:
• Judge one's level
• Judge others with objective criteria
• Undergo a formal assessment &
Certification process
• Setting goals for self and with others
[6-mo, 1-yr, 2-yrs]
7 Pillars: Self-Assessments7 Pillars: Self-Assessments
@7pillarsdigital
10. 7pillarsdigital.com#7Pillars @blueliner
• You will have the tools to assess:
• Collective knowledge & experience
• Experience under current leadership
• Succession planning and
implementation processes
7 Pillars: Company Assessments7 Pillars: Company Assessments
@7pillarsdigital
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The 7 Dimensions of Marketing
Dimension I. Pillars
Dimension II. Modes (Modalities or Stages)
Dimension III. Levels (Skills, Expertise – Belts)
Dimension IV. Angles (4 Majors, 4 Minors)
Dimension V. Markets (Geos & Demos / Global, Local)
Dimension VI. Industries
Dimension VII. Time (Eras)
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The Master Filtration System - 7
Dimensions of Marketing
Objective: To provide a high-level way to
organize marketing knowledge and
practices
•What are the 7 Dimensions?
•How are they similar and different?
•How do they interact to make a master
filtration system of marketing practices?
@7pillarsdigital
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The 7 Marketing Personality Types
Type 1. Number Cruncher (NC)
Type 2. Information Gatherer (IG)
Type 3. Hunter (Sales)
Type 4. Farmer (Organizer)
Type 5. Idea Man or Woman (IM)
Type 6. Doer
Type 7. Visionary
39. 7pillarsdigital.com#7Pillars @blueliner
Welcome to World-Class, Destination Healthcare.
“The best thing about being a cardiac surgeon, is that
you literally touch people’s heart” – Dr. Devi Shetty
Case Study
40. 7pillarsdigital.com#7Pillars @blueliner
Content Strategy: Topics
Blueliner Marketing 40
1.Inspirational – Dr. Shetty’s vision and compassion as the focal point
2.Sustainability – Health City’s leadership and commitment to it
3.World Class Care – Unique business model, hi-tech facility, patient
experience
4.Medical Tourism – Reinventing the category, gaining recognition
5.Community – Health City’s commitment to Cayman Islands, coverage
of local events, school visits, job postings, training
6.Health Tips – Show consideration for preventative and recuperative
care by posting healthcare advice [from Doctors and Nurses]
7.News & Service Updates – Media Coverage, Doctor views
41. 7pillarsdigital.com#7Pillars @blueliner
Blueliner Marketing 41
1.Twitter – 5+ Actions / Day: Original Tweets,
ReTweets and Conversations
2.Facebook – 2+ Actions / Day: Original Posts, Post
Responses and Moderation
3.Google Plus – 2+ Actions / Day: Original Posts,
Post Responses and Moderation
4.YouTube – 2+ NEW Videos / Month
5.LinkedIn – 2+ Actions / Day: Original Posts, Group
Participation
5/31/2014
Content Strategy: Editorial Calendar
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Goals: Budgets, ROI & Other KPIs
Blueliner Marketing 42
Be on par with – and eventually exceed – Cleveland Clinic and Mayo Clinic, in terms of
their levels of Social Media engagement and content production.
High-Level goals are outlined below – for a 12-month period –
1.Twitter – 25,000+ Followers, influencing at least 30 new
patients.
2.Facebook – 100,000+ Likes, influencing at least 50 new
patients.
3.Google Plus – 50,000+ Followers, influencing at least 20 new
patients.
4.YouTube – 150,000+ Channel Views, influencing at least 20
new patients.
5.LinkedIn – 2,000+ Followers, influencing at least 50 new
patients.
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LOCALIZED MARKET RESEARCH
Blueliner will undertake research into relevant topics surrounding health,
healthcare, medical treatment and medical travel in the target cities of:
New York | Miami | Orlando | Tampa | Dallas | Pittsburgh
For each city, this research will:
•Identify the top competitors for each service
•Shape the local content strategy for Social Media
•Reveal the keywords for Digital Advertising
•Inform the copy that will be utilized on the city specific landing pages.
•Provide a monthly ‘cheat sheet’ to the CSRs highlighting the primary selling
points of Health City for each city including flight schedules, durations, prices,
travel checklists, visa requirements and more.
VISIT US @ 99 MADISON AVE, SUITE 607, NEW YORK, NY 10016
CALL US @ 212-904-1240 OR FOLLOW US ON TWITTER @BLUELINER
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CITY SPECIFIC LOCALIZED CONTENT
Location Specific Healthcare Content
Content around the specific healthcare trends and local healthcare
news in each of the cities.
Hyperlocal Social Content & Geo-Targeting
Hyperlocal content strategy to raise brand awareness in these
target cities. This will then be effectively geo-targeted on Social
Media.
Local Testimonials
Testimonials from previous Health City patients from these cities
(on the landing pages, in Social content etc.)
Local Health & Healthcare Blogs
Engage with local health blogs in the target cities to create
regionally specific blogs. This will demonstrate the accessibility of
the services at the hospital and be a positive influencing factor on
our local search strategy for these regions.
VISIT US @ 99 MADISON AVE, SUITE 607, NEW YORK, NY 10016
CALL US @ 212-904-1240 OR FOLLOW US ON TWITTER @BLUELINER
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CITY SPECIFIC LANDING PAGES
Optimized for Local Search
Blueliner will develop well-planned, high-quality pages for each target cities. Without a
unique page for each city, Health City is unlikely to rank organically for the relevant queries.
The absolute rule for developing local landing pages will be followed too, ensuring that the
content is unique on each one. This will avoid duplicate page content on the site and benefit
local rankings accordingly.
Mobile Vs. Desktop
Since more searches in the United States are now being performed on Mobile rather than
Desktop (source: Google), Blueliner will lead the local landing page creative process with
Mobile Design and be mindful of these users’ buying intent at all times.
Calls to Action
These pages will feature extra prominent Calls to Action above the fold as local searchers
are typically more frantic and looking for a more immediate solution. The CTAs that will be
delivered will range from to “Enquire Now” to “Learn More” and also include direct flight
booking widgets to convert potential prospects with a little friction as possible.
VISIT US @ 99 MADISON AVE, SUITE 607, NEW YORK, NY 10016
CALL US @ 212-904-1240 OR FOLLOW US ON TWITTER @BLUELINER
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CITY SPECIFIC LANDING PAGE SAMPLE DESIGN
Landing Page Components:
1.City Specific Headline
2.Service Related Video
3.City Specific Form
4.Value Proposition to that city
5.Flight booking widget (with flight
times, durations, schedules etc.)
6.Staff imagery
7.Services of most value / most in
demand in the city
8.Patient testimonials
1
2
3
4 5
6
7
8
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CITY SPECIFIC LANDING PAGE BREAKDOWN
Primary City Landing Pages
VISIT US @ 99 MADISON AVE, SUITE 607, NEW YORK, NY 10016
CALL US @ 212-904-1240 OR FOLLOW US ON TWITTER @BLUELINER
New York Miami Orlando Tampa Dallas Pittsburgh
Service Level Landing Pages
A B
C D
A B
C D
A B
C D
A B
C D
A B
C D
A B
C D
49. 7pillarsdigital.com#7Pillars @blueliner
CITY SPECIFIC DIGITAL ADVERTISING
Overview
Blueliner will select geo-specific, targeted and relevant ‘high intent’ keywords and
demographics across tried and tested Digital Advertising platforms to drive leads
and eventually deliver bookings to Health City from the target cities. The SoLoMo
(i.e. Social Local Mobile) rationale will underpin this strategy from outset to
completion.
Components
•Dynamic Rich Media Banners (Desktop, Smartphone, Tablets)
•Google AdWords, Yahoo and Bing Ads (city specific)
•Facebook Advertising & Retargeting
•Real Time Programmatic Buying, Bidding, and Retargeting
•YouTube Video and Banner Ads
VISIT US @ 99 MADISON AVE, SUITE 607, NEW YORK, NY 10016
CALL US @ 212-904-1240 OR FOLLOW US ON TWITTER @BLUELINER
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TARGETTED ADS – FACEBOOK AD REACH (PER CITY)
New York – 3,900,000 Miami – 1,400,000
Orlando – 1,100,000 Tampa – 770,000
Dallas – 1,100,000 Pittsburgh – 370,000
VISIT US @ 99 MADISON AVE, SUITE 607, NEW YORK, NY 10016
CALL US @ 212-904-1240 OR FOLLOW US ON TWITTER @BLUELINER
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KPIS & ANALYTICS
Blueliner will measure, optimize for and then report on the Key Performance
Indicators that are most integral to the successful marketing of Health City
Cayman Island in these target cities.
Sample Report Chart
VISIT US @ 99 MADISON AVE, SUITE 607, NEW YORK, NY 10016
CALL US @ 212-904-1240 OR FOLLOW US ON TWITTER @BLUELINER
City Impression
s
Clicks Leads Conversion
s
ROI
New York 890,000 445,000 222,500 2,225 400%
Miami 235,000 117,500 58,750 587 175%
Tampa 157,000 78,500 39,250 392 150%
Orlando 210,000 105,000 52,500 525 125%
Dallas 164,000 82,000 41,000 410 320%
Pittsburgh 110,000 55,000 27,500 275 200%
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NEW YORK – CURRENT WEBSITE ANALYTICS
In the previous 12 months, the
analytics for Health City’s traffic
from New York are as follows:
•859 Sessions
•56.09% New Users
•502 New Users
•7.6% Bounce Rate
•5.62 Pages / Session
•00:05:04 Avg. Session Duration
VISIT US @ 99 MADISON AVE, SUITE 607, NEW YORK, NY 10016
CALL US @ 212-904-1240 OR FOLLOW US ON TWITTER @BLUELINER
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MIAMI – CURRENT WEBSITE ANALYTICS
In the previous 12 months, the
analytics for Health City’s traffic
from Miami are as follows:
•178 Sessions
•79.21% New Users
•141 New Users
•8.43% Bounce Rate
•3.42 Pages / Session
•00:01:12 Avg. Session Duration
VISIT US @ 99 MADISON AVE, SUITE 607, NEW YORK, NY 10016
CALL US @ 212-904-1240 OR FOLLOW US ON TWITTER @BLUELINER
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Assignment
Blueliner Marketing 60
Break out into balanced teams. Either (1) Audit any company using the 7 Pillars model
– OR (2) Take a $10 Million budget over 12 months
1.Break out into balanced teams.
2.Choose any company (one of yours or well-known brand)
3.EITHER (1) Audit the company OR (2) Create a 1-YR
Marketing Plan with a $10 million budget
4.Use the 7 Pillars model and 49er Matrix to present the
company’s strengths & weaknesses, or vision for 1-YR
5.45 Minutes to create; 5 Minutes to present
Great marketer / entrepreneur / businessman / person
Our platform. 7 dimensional chessboard.
ntegrated Marketing – which if strategized effectively, can bring about unexpected benefits and marketing success to companies.
At one point, there was a time where digital marketing had to prove itself worthy of getting a piece of the marketing budget. However, in today’s marketing world everything is integrated into digital. With that being said, the pendulum has unfortunately now swung too far in the opposite direction. Too many practi- tioners have declared traditional media “dead” and aren’t paying attention to some very important facets of marketing that are fundamentally traditional in origin and nature.
One would assume that the 7 Digital and 7 Traditional Pillars com- bine to make 14 Pillars. However, the two Pillar systems actually combine to make up the 12 Pillars of Integrated Marketing(7 + 7 = 12) because two Pillars on each “side” (Content
and Advertising) combine into one.
7 + 7 = 12
In some sense, Traditional Marketing now has to sharethe stage with its equally powerful Digital counterpart. In another sense, Traditional has become more important than ever due to the fact that its channels can be amplified and given nearly eternal life through digital add-ons and integration. Con- sider a Traditional TV ad with a Twitter hashtag and call to action; this ad now has an extended life and influence beyond the brand awareness created by the 30 second spot.
In this Chapter, briefly outline the 7 Pillars of TM, with a particular emphasis on how they both differ from and relate to DM. Even the most technology focused digital natives can benefit profes- sionally and sharpen their skill sets by comprehending the fun- damentals of TM. Taking a broader view, we also see how TM paved the way for DM, giving us a language and foundation from which DM could be developed.
Current real analytics by city (six slides)
Show trend line (increase vs. decrease)
Traffic, just organic.
One slide for Lisa / Shomari on spend by city