Brief description of the process we take our clients thru and the services Offenhauser provides our clients

1. Offenhauser’s Client
Process
Helping Clients Squeeze Every Once of Value out of
the Premium Dollars they Spend on Insurance

2. “…price should not be the
determining factor in selecting a
representative. More important
are the agent's or broker's
knowledge, access to reputable
and specialized insurance
markets, education, experience
in dealing with construction-
related accounts, and service
capabilities.”
International Risk Management Institute’s
Construction Risk Management

3. Offenhauser’s Client Process
3. Risk Tolerance Analysis
4. Cost of Risk Audit
1. Interview
 Key employees
 Front line employees
2. Review
1. Current Policies
2. OSHA reports
3. Safety Manuals
4. Financial Statements
5. Bi-laws
5. Review Loss History
6. Purchase Insurance and implementation of
pre-determined risk mitigation techniques

4. Outsourced Risk Management
Few companies can afford to hire a full time risk manager
Through a cafeteria of services, most provided without
cost, Offenhauser can partner with you as your outsourced
risk manager
Attached are examples of our risk management services
that might benefit you

5. Risk Management Services
Claims
Bill Gordon and his staff have many years of experience settling all
types of claims. Their role would be to:
• Monitor
• Advocate
• Intermediate
Audit Worker’s Compensation Claim Reserves
Audit WC claims with open reserves of more than $10,000 semi-
annually. Average reserve reduction over time is more than 20%.
Contract Review
Review and counsels on various contracts such as leases, construction
agreements ect. for problematic insurance and indemnity/hold
harmless provisions

6. Risk Management Services
Loss Control
Customized Loss Control Meetings
Certificate Maintenance/Insurance Specs
Review of the insurance and hold harmless sections of purchase
orders and agreements with maintenance contractors, vendors and
subcontractors. Creating a filing system to assure certificate
compliance.
Risk Analysis and Financing
Does a sprinkler or alarm system in a new store justify the additional
cost? Higher deductibles? D&O/Fiduciary/Cyber Liability? We utilize
the International Risk Management Institute’s library to help us
provide virtually any analysis.
ZyWave and MyWave Resource Library and Portal
Online resource library that provides safety manuals, check list, safety
topics, and OSHA compliance

7. Services
•Assist with development of most efficient and cost effective risk
management approach
•Premium forecasting for budget needs
•Review policies and endorsements, providing written commentaries
•Consult with management regarding development of alternative risk
management techniques, self insurance options and new insurance
products and ideas
•Work to broaden policy language
•Maintain close contact with appropriate levels of authority with insurers,
(including underwriting, claims, loss prevention, legal and overall
management)
•Monitor alternative insurance markets for coverage and competitive
pricing
•Share general information and ideas gained from our broad relationship
with other contractors, maintaining strictest of confidentiality
•Provide loss prevention inspection services and written reports from
insurers
•Assist in negotiating unusual or difficult claims

8. MISSION / PHILOSOPHY
Our mission is to fulfill the insurance and risk management needs of our clients
with the highest standards of
 Professional Advice
 Reliable, Efficient Service
 Competitive Pricing
Offenhauser & Co. has been
"Your Insurance Leader" since
1882 for Fortune 500
corporations, small business,
and families.
Our knowledge, integrity and
dedication can benefit you.
Some relationships with our
clients exceed 50 years. We
strive to be each client's risk
management partner by learning
about their business. We often
perform risk management audits
to begin the process. We define
strategies to manage risk and
market insurance to leading
domestic and international
insurers. Then we design a OFFICERS & DIRECTORS
tailored risk solution with the Don Morriss, Beth Sparks, William Morriss - Seated
goal of the lowest long term cost Standing Left to Right – Scott Bruner, Tom Wilson,
Jack Bruner, Josh R. Morriss, Jr., Derick Giles
of risk.

9. HISTORY
Offenhauser has a remarkable history of service to our clients....
 1880's- Kelsey and Offenhauser began with attractive handwriting before the
typewriter was in common use
 1920's - Began insuring utilities throughout the central United States
 1930's - Developed proprietary policy forms and opened the first independent
claims department in region
 1940's - Developed a fire-protection engineering department
 1950's - Expanded with a Chicago office.
 1970's - Built current home office and merged Chicago and Texarkana offices.
 1990's - Expanded with 3 regional offices in area
1913 photo of Offenhauser
building during a Civic
Celebration.

10. COMMUNITY OUR PASSION
Insurance and Serving Others….
From the founding of the Chamber of
Commerce (1905), development of Red
River and Lone Star (1939),
creation of Wadley Hospital (1958)
assistance in creating a K-16 math and
engineering program and a new
university campus for Texas A & M
Texarkana (2006)
and other vital projects, the people of
Offenhauser, including eight Palmer
Award winners, have served
corporations, small businesses &
individuals with distinction.
Scott Bruner, President TISD &
Chair of Endow the Future Campaign
Texas A & M-Texarkana, Ross Perot, Larry
Sullivan Superintendent TISD, Josh Morriss
Jr., retired CEO Offenhauser and wife
Martha at the Morriss Math & Engineering
Elementary School & TAMU-T Campus
groundbreaking 9/06.

11. EXPERTISE
 Offenhauser & Co. is a large privately owned agency
with 7 principals, doing business in most states and
overseas through 4 offices and 40+ employees. Many
of our staff have achieved advanced degrees or
designations, including five Chartered Property
Casualty Underwriters (CPCU)
 We are focused on the needs of specific industries.
This leads to innovative approaches of managing risk
often with a substantial savings.
 Examples are
Construction Energy Manufacturing
Retail/Wholesale Medical
Schools
Habitational Transportation

12. Collins Bruner, CPCU
Producer, Offenhauser & Co.
EDUCATION
 Texas High School, Texarkana, TX 2000
 University of Texas, BBA 2004
 Chartered Property Casualty Underwriter 2010
EXPERIENCE
 The Hartford Underrwiter- 2004-2007
 Lloyd’s of London Intern- Summer 2007
 C N A Insurance Underwriter- 2007-2010
 Offenhauser & Co- 2011 Producer
 In-depth knowledge of domestic & international insurance
markets, including Lloyd’s of London
 Work with all industries but specialize in
 Surety bonds
 Metal Manufacturer’s
 Construction accounts
 Milk Co-ops
 Assisting living facilities
 Trucker’s
 Restaurants
COMMUNITY INVOLVEMENT
 St. James Day School Board
 The Young Professional of Texas A&M Texarkana
 Loaned Officer Untied Way
 Northeast Texas CASA Songwriter’s of Texas Committee
 Junior Achievement Board member