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YOUR WORLD-CLASS WORKPLACE BUSINESS PARTNER – WE’RE WITH YOU ALL THE WAY
Everything you need for
best practice Human
Resources management
Smart systems, sound judgement and deep
insight, brought together in one practical
and proactive service. It couldn’t be simpler.
Croner
Simplify
Your Croner
Business Team
24/7
24/7
Support
Crisis
Support
Policy & Letter
Templates
Training Accident
Reporting
Croner-i
Contracts &
Handbooks
Employee
Management
Health &
Safety Support
Legal Expenses
Insurance
Consultancy Employee
Assistance
Programme
Online Tools
Croner Simplify
Introducing Croner Simplify
Developed by HR professionals and driven by our passion for simplifying complexity,
Croner Simplify is your complete employee management service. Building on our
heritage as a champion of best practice compliance, it’s a powerful package of intelligent
technology and personal support that will help you manage your people and your
responsibilities efficiently and effectively – day in, day out and in a crisis.
SMART TOOLS:
SIMPLIFIED TASKS
We’ve been immersed in our clients’
businesses for decades and know exactly
what’s on the HR ‘to do’ list every day, how
to make tasks easier, what issues need to be
tracked and when alerts or assistance are vital.
And we’ve translated this experience into
simple-to-use web-based management tools
that don’t just cut administration and
complexity but also build skills and confidence.
BUSINESS TEAM: WISE GUIDANCE
Smart systems are all very well, but what
about when you need a sounding board?
When you need someone to talk to whose
experience you respect and whose judgement
you trust when you’re unsure about something
or have a difficult decision to make.The
answer is simple: your own business team –
including a local consultant. People you get
to know and who get to know your business,
so they can act when you need them to
and guide you when you need to act.
RESOURCES: UP-TO-DATE
INFORMATION
In the absence of enough hours in the
day or a resident legal guru it can be tough
to keep on top of changing legislation and
employment best practice, let alone learn
how to draft a policy document or conduct a
disciplinary process.That’s why we’ve made it
a simple matter of accessing our online mine
of regularly-updated essential information,
document templates and step‑by-step guides
in Croner-i and podcasts and webinars in the
training library.   
WE CAN HELP YOU SIMPLIFY
Employee contracts
Absence management
Holiday tracking
Disciplinary issues
Performance management
Recruitment process
Maternity leave
Redundancy
Management reports
HR training
...and so much more
“Working with Croner has meant
we’ve ironed out our previously
ad hoc approach and established
a culture in which managers know
there are clear procedures to follow
when dealing with employee issues.
Croner Simplify keeps us risk-free
by ensuring our HR procedures
are correct and up‑to‑date.”
RACHEL WELLS, HR MANAGER, CLOSED LOOP RECYCLING
Improving efficiency
As the hub of your HR function, Croner Simplify can dramatically cut the cost of
managing your employees well. It’s not just that it enables time-consuming tasks to
be automated and costly mistakes averted. It also ensures everything from appraisals
to absence management and recruitment to redundancy is completed right first
time and on time. From cutting the costs of legal advice to making better business
decisions based on accurate information, Croner Simplify is the way to go.
HR
As the manager responsible for HR,
dealing with the day to day administration
has to be a priority but you can’t afford
it to take a second longer than necessary.
With Croner Simplify you know exactly
what to do when and how – and have
to hand everything you need to do it
as productively as every other aspect
of your job.
EMPLOYEES
Empowering employees to find out how
much holiday they have left, sign up for
training or confirm that they have viewed vital
documents has the potential to drastically
cut everyday distractions for those managing
HR.And Croner Simplify can make it happen.
There’s also an option to give your people
assistance with everything from emotional
support to debt advice – which is of equal
value to the individual and the business.
SIMPLIFY TO SAVE
Cut absence
Reduce legal costs
Improve accuracy
Avoid tribunals
Reduce fire fighting
Avoid fines
Minimise training costs
Automatically update documents
Instant reports
...and so much more
MANAGERS
You know your people are your greatest
strength and that what they bring to
work each day owes much to how they
are managed. So you want a way of
embedding good HR and safety practices
across the business to improve morale,
retention and performance – while
also benefiting the bottom line.
Croner Simplify in action: managing absence
During discussions with their new client, a manufacturer with 50 employees, the Croner Simplify team learned that absence
was a significant problem that concerned the HR manager.With the average annual cost of absence per employee standing at
£673 according to the latest report from the Chartered Institute of Personnel and Development, the team pointed out that this
added up to £33,000 for the manufacturer. Croner Simplify can be set up to actively manage absenteeism in a way that typically
reduces it significantly. In this case – the system was configured to record all absences and trigger an alert when a certain number
of absent days were reached, at which point the system’s template letters on absence and absence disciplinary process would
come into their own.
Ensuring compliance
As one of the most respected workplace compliance specialists, you know you
can rely on us to help you fulfil every one of your legal obligations consistently
and cost-effectively. But Croner Simplify is about much more than just complying
with legislation.With its smart software, online resources and proactive twist in
the form of expert interpretation of the law it’s a way of moving beyond basic
compliance to best practice.
EMPLOYMENT LAW
From the recruitment process to the end
of employment, Croner SImplify ensures
you meet your responsibilities as an
employer.Top quality contracts, policies
and procedures are at its heart but as a
living, ever-changing field, employment law
demands something more.This is where
your Croner business team’s experience
and support come in, giving you the heads
up about upcoming legislation and helping
you get ready in a timely way.
HEALTH & SAFETY
Croner Simplify Health & Safety
Support can help businesses embed a
healthily robust approach to complying
with regulations relating to the safety,
health and welfare of their people.
From audit and tracking tools to awareness
training and policy templates to business
team advice, it’s possible to put Health
& Safety centre stage while ensuring
business performance remains the star.
SIMPLIFY TO COMPLY
Legislation tracker
24/7 telephone advice
Audit tools
Accident reporting
Policy guidance
Legal opinion
Risk assessments
Minimum Wage calculator
…and so much more
SECTOR-SPECIFIC STANDARDS
Croner Simplify is a service that’s tailored
to each client’s specific needs, so whatever
business you’re in, it can help you get
documents in order and procedures in
place so you can be sure of achieving
and maintaining HR and safety standards
and avoiding interruptions and fines.
Croner Simplify in action: fulfilling obligations
When it was setting up Croner Simplify for a specialist food producer, the Croner business team was asked if employees’ nationality
could be included to make ethnicity reporting easy.Alerted to the fact that quite a few non-nationals were employed, the team
checked the firm knew about its legal requirement to record all documents relating to employees’ right to work in the UK.They did
not. On implementation Simplify was set up to store all the relevant paperwork in individual employee’s files and issuing alerts to
warn when the limited rights of some came to an end.This proved invaluable when the firm received a visit from the Border Agency
nine months later, following a tip off that it might be employing illegal workers.The firm demonstrated via Simplify that it was
fulfilling its obligations and that all workers were working legally – although even if documents were found to be false and some
workers weren’t entitled to work in the UK, it would have been protected from fines as it had clearly done everything by the book.
Protecting your business
It has been said that Croner Simplify is much more than the sum of its parts.
That the fair practices, solid plans and sensible management of risks it encourages
and enables give it a wider role as a guardian of corporate health and reputation.
Or, to put it simply, it’s a case of professional, practical and proactive advice
adding up to peace of mind.
REPUTATION
By helping you manage your employees
well, reward them fairly, support their
development and keep them safe, Croner
Simplify can play a part in creating
one of the most valuable assets a
company can have: a positive reputation.
And, as the service flexes to accommodate
your ambitions and growth, it’s an asset
you’ll appreciate fully when you want
to attract fresh talent.
CRISES
Industrial action.An accident.A high-risk
dismissal.Whatever the crisis, Croner
Simplify can help you keep a cool head.
It’s good in a crisis. Of course, it’s good
at reducing the risk of issues escalating in
the first place, but if a major incident does
occur your Croner business team will be
there for you, 24/7, to help decide how
best to respond and minimise its impact
on the business.
SAFER WITH SIMPLIFY
Procedure guidance	
Audit trails
Risk assessments
Accident reporting
Incident support
Legal expenses insurance
...and so much more
Croner Simplify in action: right to work
A Croner business team was alerted to the fact that one of its clients, a small restaurant chain, was using Croner Simplify’s
disciplinary process when the minutes from an initial investigatory meeting were uploaded to the system. During discussions
with the client, the team noted that the employee hadn’t worked for them for the period of time required to claim unfair
dismissal. Continuing to monitor progress, the team spotted in the minutes of a subsequent meeting that the employee had
raised a grievance on the basis of disability – a claim in this respect has no service requirement and no compensatory limits.
The team immediately got in touch with the company to explain the significance of this point and ensure that it was aware
of the implications and exactly how they should deal with it.
TRIBUNALS
Croner Simplify’s clear procedures, watchful
advisors and audit trails can go a long way to
minimise the number of employment issues
that are taken to tribunal. But as Croner is
one of the largest providers of employment
tribunal representation in the UK – you have
the comfort of knowing additional expert
consultancy support is just a phone call away.
Taking out our legal expense insurance would
ensure that should you be taken to tribunal
your costs would be covered.*
*subject to policy terms and conditions
 
Croner is a trading name of Croner
Group Limited. Croner Group Limited is
authorised and regulated by the Financial
Conduct Authority.
September 2012
T: 0800 634 1700
E: simplify@
wolterskluwer.co.uk
W: www.croner
solutions.co.uk

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Croner Simplify

  • 1. YOUR WORLD-CLASS WORKPLACE BUSINESS PARTNER – WE’RE WITH YOU ALL THE WAY Everything you need for best practice Human Resources management Smart systems, sound judgement and deep insight, brought together in one practical and proactive service. It couldn’t be simpler. Croner Simplify
  • 2. Your Croner Business Team 24/7 24/7 Support Crisis Support Policy & Letter Templates Training Accident Reporting Croner-i Contracts & Handbooks Employee Management Health & Safety Support Legal Expenses Insurance Consultancy Employee Assistance Programme Online Tools Croner Simplify
  • 3. Introducing Croner Simplify Developed by HR professionals and driven by our passion for simplifying complexity, Croner Simplify is your complete employee management service. Building on our heritage as a champion of best practice compliance, it’s a powerful package of intelligent technology and personal support that will help you manage your people and your responsibilities efficiently and effectively – day in, day out and in a crisis. SMART TOOLS: SIMPLIFIED TASKS We’ve been immersed in our clients’ businesses for decades and know exactly what’s on the HR ‘to do’ list every day, how to make tasks easier, what issues need to be tracked and when alerts or assistance are vital. And we’ve translated this experience into simple-to-use web-based management tools that don’t just cut administration and complexity but also build skills and confidence. BUSINESS TEAM: WISE GUIDANCE Smart systems are all very well, but what about when you need a sounding board? When you need someone to talk to whose experience you respect and whose judgement you trust when you’re unsure about something or have a difficult decision to make.The answer is simple: your own business team – including a local consultant. People you get to know and who get to know your business, so they can act when you need them to and guide you when you need to act. RESOURCES: UP-TO-DATE INFORMATION In the absence of enough hours in the day or a resident legal guru it can be tough to keep on top of changing legislation and employment best practice, let alone learn how to draft a policy document or conduct a disciplinary process.That’s why we’ve made it a simple matter of accessing our online mine of regularly-updated essential information, document templates and step‑by-step guides in Croner-i and podcasts and webinars in the training library.    WE CAN HELP YOU SIMPLIFY Employee contracts Absence management Holiday tracking Disciplinary issues Performance management Recruitment process Maternity leave Redundancy Management reports HR training ...and so much more “Working with Croner has meant we’ve ironed out our previously ad hoc approach and established a culture in which managers know there are clear procedures to follow when dealing with employee issues. Croner Simplify keeps us risk-free by ensuring our HR procedures are correct and up‑to‑date.” RACHEL WELLS, HR MANAGER, CLOSED LOOP RECYCLING
  • 4. Improving efficiency As the hub of your HR function, Croner Simplify can dramatically cut the cost of managing your employees well. It’s not just that it enables time-consuming tasks to be automated and costly mistakes averted. It also ensures everything from appraisals to absence management and recruitment to redundancy is completed right first time and on time. From cutting the costs of legal advice to making better business decisions based on accurate information, Croner Simplify is the way to go. HR As the manager responsible for HR, dealing with the day to day administration has to be a priority but you can’t afford it to take a second longer than necessary. With Croner Simplify you know exactly what to do when and how – and have to hand everything you need to do it as productively as every other aspect of your job. EMPLOYEES Empowering employees to find out how much holiday they have left, sign up for training or confirm that they have viewed vital documents has the potential to drastically cut everyday distractions for those managing HR.And Croner Simplify can make it happen. There’s also an option to give your people assistance with everything from emotional support to debt advice – which is of equal value to the individual and the business. SIMPLIFY TO SAVE Cut absence Reduce legal costs Improve accuracy Avoid tribunals Reduce fire fighting Avoid fines Minimise training costs Automatically update documents Instant reports ...and so much more MANAGERS You know your people are your greatest strength and that what they bring to work each day owes much to how they are managed. So you want a way of embedding good HR and safety practices across the business to improve morale, retention and performance – while also benefiting the bottom line. Croner Simplify in action: managing absence During discussions with their new client, a manufacturer with 50 employees, the Croner Simplify team learned that absence was a significant problem that concerned the HR manager.With the average annual cost of absence per employee standing at £673 according to the latest report from the Chartered Institute of Personnel and Development, the team pointed out that this added up to £33,000 for the manufacturer. Croner Simplify can be set up to actively manage absenteeism in a way that typically reduces it significantly. In this case – the system was configured to record all absences and trigger an alert when a certain number of absent days were reached, at which point the system’s template letters on absence and absence disciplinary process would come into their own.
  • 5. Ensuring compliance As one of the most respected workplace compliance specialists, you know you can rely on us to help you fulfil every one of your legal obligations consistently and cost-effectively. But Croner Simplify is about much more than just complying with legislation.With its smart software, online resources and proactive twist in the form of expert interpretation of the law it’s a way of moving beyond basic compliance to best practice. EMPLOYMENT LAW From the recruitment process to the end of employment, Croner SImplify ensures you meet your responsibilities as an employer.Top quality contracts, policies and procedures are at its heart but as a living, ever-changing field, employment law demands something more.This is where your Croner business team’s experience and support come in, giving you the heads up about upcoming legislation and helping you get ready in a timely way. HEALTH & SAFETY Croner Simplify Health & Safety Support can help businesses embed a healthily robust approach to complying with regulations relating to the safety, health and welfare of their people. From audit and tracking tools to awareness training and policy templates to business team advice, it’s possible to put Health & Safety centre stage while ensuring business performance remains the star. SIMPLIFY TO COMPLY Legislation tracker 24/7 telephone advice Audit tools Accident reporting Policy guidance Legal opinion Risk assessments Minimum Wage calculator …and so much more SECTOR-SPECIFIC STANDARDS Croner Simplify is a service that’s tailored to each client’s specific needs, so whatever business you’re in, it can help you get documents in order and procedures in place so you can be sure of achieving and maintaining HR and safety standards and avoiding interruptions and fines. Croner Simplify in action: fulfilling obligations When it was setting up Croner Simplify for a specialist food producer, the Croner business team was asked if employees’ nationality could be included to make ethnicity reporting easy.Alerted to the fact that quite a few non-nationals were employed, the team checked the firm knew about its legal requirement to record all documents relating to employees’ right to work in the UK.They did not. On implementation Simplify was set up to store all the relevant paperwork in individual employee’s files and issuing alerts to warn when the limited rights of some came to an end.This proved invaluable when the firm received a visit from the Border Agency nine months later, following a tip off that it might be employing illegal workers.The firm demonstrated via Simplify that it was fulfilling its obligations and that all workers were working legally – although even if documents were found to be false and some workers weren’t entitled to work in the UK, it would have been protected from fines as it had clearly done everything by the book.
  • 6. Protecting your business It has been said that Croner Simplify is much more than the sum of its parts. That the fair practices, solid plans and sensible management of risks it encourages and enables give it a wider role as a guardian of corporate health and reputation. Or, to put it simply, it’s a case of professional, practical and proactive advice adding up to peace of mind. REPUTATION By helping you manage your employees well, reward them fairly, support their development and keep them safe, Croner Simplify can play a part in creating one of the most valuable assets a company can have: a positive reputation. And, as the service flexes to accommodate your ambitions and growth, it’s an asset you’ll appreciate fully when you want to attract fresh talent. CRISES Industrial action.An accident.A high-risk dismissal.Whatever the crisis, Croner Simplify can help you keep a cool head. It’s good in a crisis. Of course, it’s good at reducing the risk of issues escalating in the first place, but if a major incident does occur your Croner business team will be there for you, 24/7, to help decide how best to respond and minimise its impact on the business. SAFER WITH SIMPLIFY Procedure guidance Audit trails Risk assessments Accident reporting Incident support Legal expenses insurance ...and so much more Croner Simplify in action: right to work A Croner business team was alerted to the fact that one of its clients, a small restaurant chain, was using Croner Simplify’s disciplinary process when the minutes from an initial investigatory meeting were uploaded to the system. During discussions with the client, the team noted that the employee hadn’t worked for them for the period of time required to claim unfair dismissal. Continuing to monitor progress, the team spotted in the minutes of a subsequent meeting that the employee had raised a grievance on the basis of disability – a claim in this respect has no service requirement and no compensatory limits. The team immediately got in touch with the company to explain the significance of this point and ensure that it was aware of the implications and exactly how they should deal with it. TRIBUNALS Croner Simplify’s clear procedures, watchful advisors and audit trails can go a long way to minimise the number of employment issues that are taken to tribunal. But as Croner is one of the largest providers of employment tribunal representation in the UK – you have the comfort of knowing additional expert consultancy support is just a phone call away. Taking out our legal expense insurance would ensure that should you be taken to tribunal your costs would be covered.* *subject to policy terms and conditions
  • 7.
  • 8.   Croner is a trading name of Croner Group Limited. Croner Group Limited is authorised and regulated by the Financial Conduct Authority. September 2012 T: 0800 634 1700 E: simplify@ wolterskluwer.co.uk W: www.croner solutions.co.uk