1. Executive Director of Institutional Research June 2013 to October2016
University of Texas Health Science Center- San Antonio, Texas
A higher education institution that trains and educates future health care professionals with 3,250
students in Fall 2016 and over 1,600 faculty.
Administration and Management:
 Managed a staff of 3 data analysts on numerous data and information technology
projects.
 Served as Chief Reporting Officer for institution.
 Founding Director of the Office of Institutional Research.
 Managed federal and state reporting for UTHSCSA.
 Managed survey design, collection, analysis, and reporting.
 Supervised office research and data collection projects.
 Reviewed and researched potential higher education policy decisions.
 Served as UTHSCSA System Administer of Qualtrics Software.
 Founding Chairperson of the Academic Data and Reporting Advisory Committee.
 Served as research and statistical advisor on numerous projects.
Major Achievements:
 Increased state funding by 3 million dollars through accurate reporting.
o Developed systems to catch common reporting errors which underrepresented
many part of the university.
o Fixed incorrect categorization of students. For example, some medical students
were categorized as nursing students (large funding different).
o Created complex programs to analyze trends to detect potential data entry errors.
 Through accurate and effective reporting and professional connections at the Department
of Education, removed the institution from a federal watch list for institutions with high
tuition.
o Corrected reporting errors to IPEDS
o Scheduled meetings with the IPEDS staff and director.
o Received a memo from IPEDS stating when the institution would be removed
from the watch list.
 Increased efficiency and accuracy of reporting and ad-hoc data requests by:
o Decreased ad-hoc reporting time from 3 weeks to 3 days.
o Created/managed the first historical data warehouse for reported data using MS
SQL Server.
o Creating a one-stop shop for data by consolidating the reporting of student,
graduation, financial aid, faculty, and financial (budget) data.
o Increased overall data reporting efficiency by creating over 100 automated reports
for state and federal reporting, accreditation reports, professional organization
surveys, and other scheduled reports.
o Decreasing reporting burden throughout institution.

2. o Created the first UTHSCSA academic dashboard using Tableau for 24/7 data
access.
o Created the first institution wide faculty effort reporting system.
o Developed Data Request/Project Tracking Log for Institutional Research.
o Supported accreditation projects through effective data reports.
 Creating the first institution wide faculty effort reporting system.
o Fixed a major reporting errors to state agencies and system office.
o Managed the project from start (system development) to conclusion (reporting
data)
o Provided faculty effort reports for leadership.
o New faculty reports caused changes to strategic planning.
o Increased the number of reported research faculty FTE from 0.75 to over 100.
o Increased the number of reported research faculty FTE from 37 to over 500.
 Created a new Student Satisfaction Survey for assessment reporting.
o First Student Satisfaction Survey deployed in over 7 years.
o First Student Satisfaction Survey developed with entire campus input.
o Doubled response rate from the last student satisfaction survey.
o Survey was used by numerous offices to modify goals and used as an outcome
measure.
 Deployed Qualtrics (survey) software.
o Qualtrics was less expense and a more advanced tool than the commonly used
Survey Money
o Qualtrics increased collaboration between internal and external researcher.
o Qualtrics gave a survey tool to all students, faculty, and staff.
o Qualtrics allowed surveys to be transferred between users.
o Served as the Qualtrics Administrator for the University.