1. Peak 1
Apr. - Jun.
Peak 2
Nov. - mid Jan.
Preparing the 2020 Peak 2
Black Friday
27 November
Singles' Day
11 November
Cyber
Monday
30 November
Christmas
25 December
Online gift
reselling & returns
1st
half of January
Cyber
Six months of peak volumes
due to Covid-19
Peak 2
from November to mid-January
B2C deliveries Volume increase International
cross-border
+68% +30% +30
09/2020 vs. 09/2019 09/2020 vs. 09/2019 09/2020 vs. 09/2019
Forecast for the Peak 2
Strengthened capacities
293M
+17,000 +5,000
up to
+400 +120
Additional
temporary
drivers
Additional
manpower in
facilities
Additional
international
linehauls
Additional
locations
dpdgroup.com DPDgroup @DPDgroup_news
0M 2018 2019 2020
5M
10M
15M
14Mparcels predicted
Europe-wide
on peak days
(30 November 2020 & week before Christmas)
9.3M
14M
million parcels
parcels predicted Europe-
wide during the whole peak 2
vs. 200M in 2019