Prosci Change Management Webinar - Building Organizational Ability
C4I Approach to Transformation
1. The Fusion Cell™
THE APPROACH TO TRANSFORMATION
The Fusion Cell™ is not a technology or rote methodology but an ethos
that transforms organizations from static and unresponsive to agile and
responsive by engaging in a cultural shift.. Companies consistently either are
paralyzed into inaction or driven into failing actions. They seek solutions that
buy time or avoid risk and instead of solving problems either mask or create
new problems. This means both financial and resource inefficiencies that
erode at profitability. A strong process that is flexible can bring about
sustained transformation rapidly and with enormous financial gain through a
framework designed to achieve results.
The key to initial transformation is using a process that yields
predictable, repeatable results regardless of the level of information, the
people or the circumstances involved. The C4I principles are straight
forward:
• Business is about understanding the internal and external dynamic
forces that impact business.
• Lift the problem out of the silos and solve in an integrated view
• Transform without needlessly disrupting operations
• Define the problem up front and identify Root Causes before change
• Leverage the existing knowledge base of the organization
C4I Systems Confidential & Proprietary. This document may not be duplicated, published or
disclosed without permission of C4I Systems.
2. C4I’s transformation process is an enterprise-wide systems
engineering approach used and implemented through the following four-
phase integrated process. Each phase is integral to success. Only a
systems engineering approach can capture complex relationships between
functional components of an organization. The process injects Accuracy,
Efficiency, Thoroughness, Connectivity and Total solution (best value).
THE PHASES OF TRANSFORMATION
• Discovery. In this phase we base-line performance looking at both
analytical and empirical information. This is deconstruction to find root
causation.
• Planning. In this phase we engage in detailed planning to bring a
framework of understanding about the current and future states. This is re-
engineering people, processes and technology.
• Alignment. At the heart of the Fusion Cell process is an agile environment
that continuously aligns systems and processes. In this phase we
complete transform the organization through alignment of selected people,
processes and technology.
• Sustainment & Improvement. In this phase we track progress against
selected metrics and make adjustments to ensure
THE FUSION CELL PLANNING PROCESS™ (FCPP)
The FCPP merges battle tested planning and operations methods used by
the United States military with best practices of business. It is designed to
create action in an environment of uncertainty. The FCPP supports C4I’s
C4I Systems Confidential & Proprietary. This document may not be duplicated, published or
disclosed without permission of C4I Systems.
3. philosophy of decisive action in the midst of uncertainty. Since planning is an
essential and significant part of command and control, the FCPP helps
organize the thought processes of an executive and his staff throughout the
planning and execution of business operations and without stopping business
operations. It builds repeatable predictable results and leverages the existing
knowledge base of the organization rather than dictate.
The Fusion Cell Planning Process focuses first on the mission. It
capitalizes on the principle of unity of effort and supports the establishment
and maintenance of operational tempo. It is synchronized with current
operations and does not require a halt to ongoing operations. The process can
be as detailed or as abbreviated as time, staff resources, experience, and the
situation permit. It consists of six major steps: Mission Analysis, Course of
Action Development, Course of Action Modeling, Comparison & Decision, Plan
Writing and Transition to Operations.
RECENT CASE STUDY
C4I designed a radical transformation strategy for Saint Louis University’s
beleaguered IT Services division that was built exclusively using existing
resources and people. This was done start to finish in six months using C4I’s
approach with the first transformational changes made in the first week. It is
currently being fully implemented to move from a traditional infrastructure-
heavy organization with fixed costs to an agile, innovative and technology
transparent organization with variable operational costs. Saint Louis
University will re-capitalize the organization through savings alone while
delivering more services to the customer. The transformation increased
productivity, reduced costs and increased customer satisfaction.
C4I Systems Confidential & Proprietary. This document may not be duplicated, published or
disclosed without permission of C4I Systems.
4. A B OU T C HR I S L O ZA N O A N D C 4 I S Y S T E M S
Chris Lozano is an entrepreneur, lawyer and Marine Corps officer who
has dedicated his life to fusing the lessons he learned on the battlefield
to business. He has worked in and around emerging technology
companies for fifteen years from formation to sale and understands the
unique challenges they face. He has developed transformation
strategies, new services, go-to-market strategies, sales strategies,
product development strategies as well as resolved difficult and
sensitive matters for executives. As a combat engineer he has
participated in the detailed planning and execution of complex combat
operations at both the tactical to strategic level including mine-clearing
operations in Afghanistan, the invasion of Iraq and counter-insurgency
operations in the al Anbar province, for which he was awarded the
Bronze Star Medal.
REPRESENTATIVE CUSTOMERS
Hewlett Packard
Saint Louis University
Host Analytics
Outprotect
Preferred Family Healthcare
Symmetry Landscaping
CONTACT INFO
Chris Lozano, Pres.
C4I Systems, Inc.
117 Chesterfield Bus. Pkwy
Chesterfield, Mo. 63005
(314) 749-0552
clozano@c4isys.com
www.c4isys.com
C4I Systems Confidential & Proprietary. This document may not be duplicated, published or
disclosed without permission of C4I Systems.