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Banking Industry of India
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BANKING INDUSTRY
C H I N M A Y D A L V I
S A K I N A M A S A L A W A L A
S W E E T Y V O R A
Z A I N A B T H A N G E
PRESENTED BY:
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INTRODUCTION
India’s banking sector is sufficiently capitalized and well-regulated.
Banking sector acts as the backbone of modern business.
Bank is an institution which deals in money and credit.
The financial and economic conditions
The digital payments system
Banking towards customer
1950-1960 - Serving the customer
1960-1980 - Satisfying the customer
1980-1990 - Pleasing the Customer
1990-2000 - Delighting the customer
2000 and beyond - Retaining the customer
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Background of Banking Industry
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Banking in India in the modern sense originated in the last decades of
the 18TH century.
The three presidency banks
Reserve Bank of India was established in 1935
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Market Structure
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Contribution to the Indian Economy
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5th largest banking industry globally by 2020.
The banking industry holds pride in contributing nearly 7.7% to the national
GDP.
They are significant credit generators for the economy in 2 interesting ways.
Banks also generate revenue for the economy in other ways.
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COVID-19 and its impact on Banking Sector
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Customer Service and Advice
Credit Management
Revenue Compression:
Operating Model Adjustments, Cost Elasticity and Innovation
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Emerging trends in banking industry
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Fintech Companies
Blockchain Integration
Cyber Security
Robotic Process Automation
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SWOT analysis
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Strength
The Pillar of Financial Stability
Provider of Financial Instruments
Weakness
High Levels of NPAs
Can’t reach to Under-penetrated
market:
Opportunity
Technological Advancements
Rural Expansion Opportunities
Threat
Lack of Proper Cyber Security
Global Economic Instability
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Government Regulations
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Nationalization of Banks
New Capital Adequacy Framework (NCAF)
Ownership of Banks
Branches and Subsidiary by foreign banks
New Banks
Small finance Banks
External commercial Borrowings
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Banking industry Challenges
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Threat of BigTech
Cultural shift
Rising Expectations
Customer Retention
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BASEL III
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Overview
How BASEL III works
Basel III and Banks
Basel III and investors
Basel III and sock Market
Conclusion