Our team is developing a Chrome extension called EZCheck that helps online shoppers double check critical information like shipping addresses before placing orders. Bob, a busy college student, often mistypes information or ships to the wrong address when ordering late at night. He wants a way to easily double check his information so he doesn't have to deal with customer service issues from incorrect orders. The EZCheck extension aims to solve this problem by verifying shipping information before orders are placed.

1. EZCheckYour critical information is DOUBLE checked!
Team OneView
Our team, One view, is developing a chrome extension that
helps online shoppers double check their critical
information before placing the order.

2. Bob and His Little Brother John
Bob is a UofM CSE student who stays up
late all the time. Bob has a part-time job in
Novi as well. He is also a frequent gym goer
and likes browsing professional outfits on
various official websites before bed. He has a
little brother, John in Chicago who has the
same hobby. Bob loves his brother, and
always buys gifts for him. However, whenever
Bob places an order, it is late in the evening.
He is super exhausted and always mistypes
the info, or forgets to change the address to
the right one. He really needs some app that
could check these information for him so that
he doesn't have to deal with the slow
customer service back and forth after placing
the wrong orders.
2

3. Persona
Think
Bob thinks that there must be an easy way to
double check his information before placing the
order
See
Shipping info mistyped or auto-filled to his
brother’s address
Feel
Annoyed to deal with the customer service after
placing the order with the wrong information
Do
Fill in the info, hit “place the order”, go to bed, and
then regretfully cancel the order with customer
service the next morning
3

4. As a busy college student who shops on
various websites for him and his little brother,
Bob wants someone to double check his
shipping information,
so that he could place his order correctly and
don’t have to waste time dealing with the
customer service back and forth.
4
Use Case

5. Place your screenshot here
5
Store your info in EZCheck

6. Place your screenshot here
6
Oooooops! 404 Tag Not Found!

7. Place your screenshot here
7All tags matched!! But… Are you sure you want to ship to your work address?

8. Hypothesis
By using EZCheck,
◎ The chance of misplacing orders will
decrease
◎ Users can still fill in information fluently
and shop as normal
◎ Shopping experience will be improved
8

9. Thank You