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Executive Insight >> Thought Leaders
              So What is Organizational Strategy
                          Anyway?1
           Effective organizational strategy enables a company to develop an
                      organization capable of delivering its strategy
Here’s a puzzle. A search on Google for “organizational strategy” is not a particularly
fruitful endeavor. You’ll find Charlesmore Partners buried between listings of family
business and entrepreneurial sites and a couple of academic tomes.
One reason is that it’s not a term that has yet come into business-vogue; a more
serious and important reason is that we really don’t practice it that much.
At a time when business leaders increasingly recognize the importance of
organizational leverage and its connection to enterprise value, ironically and
disappointingly organization priorities are most
often relegated to the operating agenda.
                                                  We believe the centerpiece of 
So while most companies develop their business    corporate strategy for most large 
strategy in some formalized, purposeful way       organizations should be the re­
                                                  design of their organizations. We 
that typically translates into strategic plans on believe this for a simple reason: It’s 
market positioning, investment, growth and        where the money is. 
major initiatives to pursue, the same degree of    
rigor is rarely applied to the organizational         Lowell L. Bryan and Claudia I. Joyce; 
                                                     Mobilizing Minds, McGraw Hill, 2008 
implications of strategy.
This is a mistake, particularly as strategies
frequently stall in implementation - not because they are flawed in design, but
because the organization is under-equipped to be able to deliver on the strategy.
Given this, it is hardly surprising that 47% of CEOs and Human Resources executives
bemoan that their talent management strategy is not aligned with their business
strategy; the key though is to do something about it.
We would argue that for a company to confidently pursue its strategy – which by
definition is perhaps the most important task of executive management –
organizational considerations cannot be relegated to the operational agenda; if they
are, responses are most likely to be situational, reactive and tactical in nature and
lack the purpose, alignment and integration necessary to create a unified, cohesive
high performance organization.

1
 This article is the second in a series of three Executive Insight Thought Leaders on the subject of
Organizational Strategy. Read also: Why Organizational Strategy Matters. The third article Implementing
Effective Organizational Strategy will be published shortly.

                                              Copyright (c) 2008. Charlesmore Partners International. All Rights Reserved.



    connect@charlesmore.com               +1 215.353.6472                              www.charlesmore.com
Executive Insight >> Thought Leaders



Indeed, we contend that absent skillfully designed, purposeful, and actionable
organizational strategy, gaps and misalignment will frustrate business strategy and
desired performance objectives will not be met.
So what is organizational strategy anyway?
Simply put, organizational strategy is a clear definition of how the organization needs
to change – over time - in order to be able to deliver the strategy of the enterprise
and an actionable plan of how to make the transformation. This requires both the
thinking and analysis to compare current state to desired state and define the gap,
and the execution capabilities to make the requisite changes happen.
Key strategic considerations include:
    ♦     The extended structure of the enterprise (and what re-configurations,
          reach extensions and strategic relationships will be necessary to deliver the
          espoused strategy )
    ♦     The new skills and capabilities that will be required (and how this will
          affect workforce composition and talent acquisition and development needs;
          which process and operational capability improvements will be necessary)
    ♦     The talent management practices necessary to create a high
          performance workforce (and what adjustments will be needed to create a
          climate that stimulates and engages the total organization for peak
          performance)
    ♦     The operating culture of the business (and how it might need to change
          to fit the value proposition and operating style required)
    ♦     The performance results that will be needed (and what will be necessary
          to achieve them)
    ♦     The purposeful integration and fit of all operating activities to assure
          total enterprise alignment to the cause




 Copyright (c) 2008. Charlesmore Partners International. All Rights Reserved.        2
Executive Insight >> Thought Leaders



To be clear, organizational strategy doesn’t
start once business strategy is formed; it’s                                    Talent is a strategic issue, and a 
integral    to   strategy  development    and                                   human capital strategy is an 
determination. Questions of organizational                                      intrinsic part of any business 
                                                                                strategy. This means understanding 
capability, potential and implication should
                                                                                the value of talent, and recognizing 
certainly inform and shape the strategy dialog                                  the critical components of business 
as much as assessment of market opportunity                                     strategy that require us to think 
and investment choice.                                                          through the talent and 
                                                                                organizational implications and 
Organizational strategists develop and test                                     options.  
varying scenarios to make sure that as strategy                                            
forms, organizational impact is known and           Peter Cheese et al: The Talent Powered 
                                                           Organization, Kogan Page, 2007   
changes required are possible and realistic
within the time and cost parameters being
contemplated. For there is no point in conceiving of a strategic position or change
strategy that a company is unable to deliver upon because the organization cannot
reasonably pull it off.
More normally though this examination provides clarity and definition of what will be
required – organizationally – to convert strategic intent into results, and provides the
blueprint for organizational action to be subsequently pursued.




Effective organizational strategists understand acutely the organizational drivers of
competitive advantage and combine the knowledge and skill sets of savvy business
executive, organizational futurist and performance zealot. They are skilled in
designing organizational strategies and building talent practices that create high
performance organizations, and are credible and accomplished at leading and
implementing change. The organizational strategist thinks, plans and acts over
multiple time horizons (see Figure 2) recognizing that capabilities take time to build




 Copyright (c) 2008. Charlesmore Partners International. All Rights Reserved.                                           3
Executive Insight >> Thought Leaders



or acquire, and transformation takes time to orchestrate; laying the requisite
organizational foundations and sequencing implementation phases are important
preconditions to make sure that change sticks and sustains.


In today’s world – where over 70% of the value of most companies is now
considered to be intangible - knowledge, methods, capabilities, relationships, brand –
all linked directly or indirectly to human capital, and where top-performing
companies derive over 64% more profit per employee than next-tier performers, the
lack of an organizational strategy of consequence is increasingly a competitive
impediment.
Developed and implemented effectively organizational strategy enables
companies to convert strategic intent into sustainable and high performance
results; we urge business leaders – as a priority - to build organizational strategy
capability into their business, and its development and execution into their strategic
agenda rather than continue to let its absence frustrate strategy.


                           (Maybe the business-lexicon fashionistas and Google
                                  might also one day get the memo…)


                   Next Month: Implementing Effective Organizational Strategy



                                                    www.charlesmore.com
Executive Insight Thought Leaders showcase our latest thinking on leadership, business management and organizational practice. Each issue
features one or more articles by Charlesmore consultants or our business friends and colleagues on important management topics. The
publication also regularly features the results of our research in specific industries, geographic areas, or topics. Executive Insight Thought
Leaders are published monthly at www.charlesmore.com as well as emailed to a confidential subscriber list around the world. Add yourself to
this exclusive distribution list by emailing subscribe@charlesmore.com.




  Copyright (c) 2008. Charlesmore Partners International. All Rights Reserved.                                                              4

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So What Is Organizational Strategy Anyway?

  • 1. Executive Insight >> Thought Leaders So What is Organizational Strategy Anyway?1 Effective organizational strategy enables a company to develop an organization capable of delivering its strategy Here’s a puzzle. A search on Google for “organizational strategy” is not a particularly fruitful endeavor. You’ll find Charlesmore Partners buried between listings of family business and entrepreneurial sites and a couple of academic tomes. One reason is that it’s not a term that has yet come into business-vogue; a more serious and important reason is that we really don’t practice it that much. At a time when business leaders increasingly recognize the importance of organizational leverage and its connection to enterprise value, ironically and disappointingly organization priorities are most often relegated to the operating agenda. We believe the centerpiece of  So while most companies develop their business corporate strategy for most large  strategy in some formalized, purposeful way organizations should be the re­ design of their organizations. We  that typically translates into strategic plans on believe this for a simple reason: It’s  market positioning, investment, growth and where the money is.  major initiatives to pursue, the same degree of   rigor is rarely applied to the organizational Lowell L. Bryan and Claudia I. Joyce;  Mobilizing Minds, McGraw Hill, 2008  implications of strategy. This is a mistake, particularly as strategies frequently stall in implementation - not because they are flawed in design, but because the organization is under-equipped to be able to deliver on the strategy. Given this, it is hardly surprising that 47% of CEOs and Human Resources executives bemoan that their talent management strategy is not aligned with their business strategy; the key though is to do something about it. We would argue that for a company to confidently pursue its strategy – which by definition is perhaps the most important task of executive management – organizational considerations cannot be relegated to the operational agenda; if they are, responses are most likely to be situational, reactive and tactical in nature and lack the purpose, alignment and integration necessary to create a unified, cohesive high performance organization. 1 This article is the second in a series of three Executive Insight Thought Leaders on the subject of Organizational Strategy. Read also: Why Organizational Strategy Matters. The third article Implementing Effective Organizational Strategy will be published shortly. Copyright (c) 2008. Charlesmore Partners International. All Rights Reserved. connect@charlesmore.com +1 215.353.6472 www.charlesmore.com
  • 2. Executive Insight >> Thought Leaders Indeed, we contend that absent skillfully designed, purposeful, and actionable organizational strategy, gaps and misalignment will frustrate business strategy and desired performance objectives will not be met. So what is organizational strategy anyway? Simply put, organizational strategy is a clear definition of how the organization needs to change – over time - in order to be able to deliver the strategy of the enterprise and an actionable plan of how to make the transformation. This requires both the thinking and analysis to compare current state to desired state and define the gap, and the execution capabilities to make the requisite changes happen. Key strategic considerations include: ♦ The extended structure of the enterprise (and what re-configurations, reach extensions and strategic relationships will be necessary to deliver the espoused strategy ) ♦ The new skills and capabilities that will be required (and how this will affect workforce composition and talent acquisition and development needs; which process and operational capability improvements will be necessary) ♦ The talent management practices necessary to create a high performance workforce (and what adjustments will be needed to create a climate that stimulates and engages the total organization for peak performance) ♦ The operating culture of the business (and how it might need to change to fit the value proposition and operating style required) ♦ The performance results that will be needed (and what will be necessary to achieve them) ♦ The purposeful integration and fit of all operating activities to assure total enterprise alignment to the cause Copyright (c) 2008. Charlesmore Partners International. All Rights Reserved. 2
  • 3. Executive Insight >> Thought Leaders To be clear, organizational strategy doesn’t start once business strategy is formed; it’s Talent is a strategic issue, and a  integral to strategy development and human capital strategy is an  determination. Questions of organizational intrinsic part of any business  strategy. This means understanding  capability, potential and implication should the value of talent, and recognizing  certainly inform and shape the strategy dialog the critical components of business  as much as assessment of market opportunity strategy that require us to think  and investment choice. through the talent and  organizational implications and  Organizational strategists develop and test options.   varying scenarios to make sure that as strategy   forms, organizational impact is known and Peter Cheese et al: The Talent Powered  Organization, Kogan Page, 2007    changes required are possible and realistic within the time and cost parameters being contemplated. For there is no point in conceiving of a strategic position or change strategy that a company is unable to deliver upon because the organization cannot reasonably pull it off. More normally though this examination provides clarity and definition of what will be required – organizationally – to convert strategic intent into results, and provides the blueprint for organizational action to be subsequently pursued. Effective organizational strategists understand acutely the organizational drivers of competitive advantage and combine the knowledge and skill sets of savvy business executive, organizational futurist and performance zealot. They are skilled in designing organizational strategies and building talent practices that create high performance organizations, and are credible and accomplished at leading and implementing change. The organizational strategist thinks, plans and acts over multiple time horizons (see Figure 2) recognizing that capabilities take time to build Copyright (c) 2008. Charlesmore Partners International. All Rights Reserved. 3
  • 4. Executive Insight >> Thought Leaders or acquire, and transformation takes time to orchestrate; laying the requisite organizational foundations and sequencing implementation phases are important preconditions to make sure that change sticks and sustains. In today’s world – where over 70% of the value of most companies is now considered to be intangible - knowledge, methods, capabilities, relationships, brand – all linked directly or indirectly to human capital, and where top-performing companies derive over 64% more profit per employee than next-tier performers, the lack of an organizational strategy of consequence is increasingly a competitive impediment. Developed and implemented effectively organizational strategy enables companies to convert strategic intent into sustainable and high performance results; we urge business leaders – as a priority - to build organizational strategy capability into their business, and its development and execution into their strategic agenda rather than continue to let its absence frustrate strategy. (Maybe the business-lexicon fashionistas and Google might also one day get the memo…) Next Month: Implementing Effective Organizational Strategy www.charlesmore.com Executive Insight Thought Leaders showcase our latest thinking on leadership, business management and organizational practice. Each issue features one or more articles by Charlesmore consultants or our business friends and colleagues on important management topics. The publication also regularly features the results of our research in specific industries, geographic areas, or topics. Executive Insight Thought Leaders are published monthly at www.charlesmore.com as well as emailed to a confidential subscriber list around the world. Add yourself to this exclusive distribution list by emailing subscribe@charlesmore.com. Copyright (c) 2008. Charlesmore Partners International. All Rights Reserved. 4