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According to Gartner VP of Research Jay Heiser, "Understand where your data is and who is in control of it.
Look at technology issues, such as infrastructure, platforms, and risk management. Fact is, the aspects of cloud computing that make it appealing from an economic point of view make it difficult to assess risk.
Plug and play suggests a lack of transparency -- if you don't know what's under the hood, you probably can't assess it. People really need help with all this."