Is email the wrong tool in the right place? For many companies, email has become the de-facto standard for almost all communications thanks to its immediacy and simplicity. • Is it possible to have too much of a good thing? • Is email the best tool for business document exchange between supply chain partners for orders and invoices? • Does your email prioritise sales orders over easy money opportunities from new friends in far away places? • Is there a viable alternative? • What should you be looking for and how well does your email measure up? To help you answer these questions, we’ve produced a short accessible guide for you. The guide identifies the following "best practice" principles for business document exchange: 1. Be able to share information in a timely reliable manner 2. Ensure information gets into the correct processing pipe consistently 3. Provide shared visibility of processing status 4. Allow for consistent use of agreed mechanisms for resolution of exceptions 5. Create a shared, authenticated audit trail 6. Provide lean operation enhancement capabilities The guide evaluates how well email performs against these criteria. To access the full guide please click on the link in the last slide.