This presentation was adapted from a Catavolt webinar held on 9/25/2014. The aim of the webinar discussion was to answer three big questions on utilizing disruptive application development technology, software development life cycles, and systems and applications for mobility in an innovative age. Panelists including Fran Dramis (Former CIO, Bellsouth and Innovative Investor), Jon Collins (IT Industry Analyst, Gigaom Research), and George Mashini (CEO, Catavolt).

1. Old-School Application
Delivery is Dead
Accelerating Innovation in a Mobile Age
The content of this presentation was adapted from a webinar held on 9/25/2014.

2. Three Big Questions
The aim of the webinar discussion was to answer the
following three questions about mobility in the innovative
age:
1. How can you utilize disruptive application development technology
without disrupting your business?
2. What needs to be different about the software development life cycle
to innovate mobility?
3. How do I decide what systems and applications to modernize &
mobilize?

3. Answers from the Experts
Fran
Dramis
Former CIO,
BellSouth,
Innovative
Investor
Jon
Collins
IT Industry
Analyst
Gigaom
Research
George
Mashini
Chief Executive
Officer
Catavolt

4. BIG Question #1
How can you utilize disruptive application
development technology without
disrupting your current people?
People

5. Leverage & Empower your People
Bringing your business users closer to the app development
process gives you a head start on utilizing mobility efficiently,
allowing for minimum training and disruption to business.
George Mashini, CEO, Catavolt
“Leverage the expertise that the existing
organization has because nobody knows
the business better.”

6. BIG Question #2
IT wants to be creative and roll out
innovative products to business users.
What needs to be different about my
SDLC to innovate with mobility?
Processes

7. Exceed the User’s Expectations
To fully deliver, developers must meet user satisfaction.
Throughout the development life cycle of the app, meeting
and exceeding user’s expectations through designing, coding,
integration, testing and delivery is critical.
Jon Collins, IT Industry Analyst, Gigaom Research
“The user experience is paramount in
how requirements are defined…you
haven’t really delivered until you’ve
really satisfied the user.”

8. BIG Question #3
How do I decide what systems and
applications to modernize and mobilize?
Tools

9. Three Helpful Tools
When choosing a system and application to modernize &
mobilize, consider these three different tools:
“You now have the
ability to leverage
the core systems to
be accessible to end
users…this is one of
the few times you
can do it and still
secure the
environment”
Fran Dramis, Former CIO, Bellsouth
& Innovative Investor
Customer
Interaction
Real-Time
Data Delivery
Self-Service

10. 1. Customer Interaction Tools
Enable customer service processes
that are beyond CRM for significant
returns for your business.
Meet customer’s needs with multiple
systems in order to see the whole
picture including order history, billing
information, and account & credit
information.

11. 2. Real-Time Data Delivery Tools
Traditional analytics will get you the
data you need, but mobile apps make
that valuable data actionable in
real-time.
Mobile apps give your business
leaders the data they need to make
important business decisions at any
time.

12. 3. Self-Service
With mobile apps, data is always
accessible, providing an opportunity
for consumption and knowledge
sharing with your team.
With self-service on a mobile app,
your business leaders no longer have
to go through others to gather the
information they need to keep
projects moving.

13. Change Your App Dev Process
• Leverage & empower your people throughout the
development process
• Satisfying users and exceeding their expectations should be
the main goal when implementing innovative mobility
• Consider tools that allow for customer interaction, real-time
data delivery and self- service for your users when
choosing systems that modernize & mobilize.

14. Get Started Today
Click Here to Visit the Catavolt Resource Center
to Learn More and Turn Learning Into Action