1. Casey Wester____________________________________________________
320 MacDonaldBlvd,Havelock,NC28532
Home:252-652-7492 - Cell:252-514-5766 - casey.wester@twcable.com
Summary_________________________________________________________
Meticulousservice technician, excellentatjugglingmultipletasksandworkingunderpressure. 8+years
experience incable installationandrepair
Highlights___________________________________________________________________
 Knowledgeof National ElectricCodes
 Superiortroubleshootingskills
 Knowledgeof cable specifications
 Setupandrepairof cable services
 Excellentwrittenandverbal communicationskills
 Customerservice skills
 Use of computersand tablets
 Use of commonand cable relatedtools
 CPR andFirst Aid certified
Accomplishments__________________________________________________________
 Performedat98%+ customersatisfactionratingduringthe last6 years
 Assistedintraining9new service technicians
Experience__________________________________________________________________
Installation/Service Technician
April 2009 to present
Time Warner Cable---Newport,NC
Installationandrepairof Video,HSDandVIoPservices
Continuedinternal educationandtrainingof upcomingproductsandservices
Use of signal meterandotherequipmenttotroubleshootanddiagnose problemswithcable services
Train newinstallersandsuperviseinitial work
Installation/Service Technician
September2007 to April 2009
MasTec---NewBern,NC
Installationandrepairof DirecTvequipmentandservices
Use of signal strengthmeterduringinstallationandrepairof services
Installedcoax cable insideresidences
Education___________________________________________________________________
HighSchool Diploma: 2001, Wylie HighSchool----Abilene,TX