Throughout this edition of Outlook you will see many references to the celebrations held across the company on February 26th, the day CMV was incorporated, in 1934, 80 years ago. And there will be more events to come in the next few months, including special staff and partner dinners, customer functions and significant donations to a range of charities to put something back into our community which has allowed CMV to grow into the company it is today.

1. Commercial Motor Vehicles Pty Ltd
OUTLOOK
OUTLOOK
EDITION 130

2. CONTENTS
Managing Directors Report 1
Message from the Chairman 2
CMV Human Resources 3
CMV Foundation 4
CMV Admin 6
Special Feature - Celebrating 80 Years 8
CMV Trucks & Bus 9
CMV Truck & Bus Contracts 9
CMV Truck & Bus Laverton – Volvo 10
CMV Truck & Bus Laverton – Mack & UD 11
CMV Truck & Bus Clayton 12
CMV Truck & Bus Dandenong 13
CMV Truck & Bus Albury 14
CMV Truck & Bus – Gippsland 15
CMV Truck 16
South Central Trucks – Mack & UD 16
South Central Trucks – Volvo 17
Hallam Truck Centre 18
CMV Truck Sales 20
CMI Hino Adelaide 22
CMI Hino Melbourne 23
CMV Automotive 24
CMI Toyota 24
CMI Southside 26
CMI Portside 27
Lexus of Adelaide 28
Adelaide City Chrysler Jeep Dodge & Great Wall 29
Mercedes-Benz Adelaide 30
CMV Farms 31
CMV Farms Directors Comments 31
Nut Producers Australia 32
CMV Farms – Lindsay Point & Murtho 33
CMV Farms – Langhorne Creek 34
CMV Farms – Robinvale 35
CMV 36

3. MMANAGING
DIRECTORS' REPORT
3
You will also read an article focusing on Work
Health and Safety initiatives taken across CMV.
The introduction of this segment, recognizes the
importance which the company places on providing
a safe working environment for its staff, customers
and visitors. The management team has been
guided in our aim to improve our performance by
Steve Palyga, who is our most recently appointed
CMV Director, and who is "passionate and driven"
to help us achieve this goal. We want to publically
acknowledge his leadership.
CMV businesses compete annually to win
various awards from the franchise principals
for excellence in carrying out their business
and taking care of customers. It was a great
thrill for the staff and management, as well as
the Directors of CMV, when CMI Hino Adelaide
was recently announced the National Hino
Metropolitan Dealer of the Year Award. Chris
Morrison runs a very successful and customer
driven business at Regency Park and CMI Hino
"punched well above their weight" to win
the "best of the best" award against strong
opposition from the eastern seaboard favourites.
A great result.
We hope that you enjoy browsing through this
edition of Outlook.
Paul and Michael Crawford
Joint Managing Directors
Much has been written in recent time about
the Federal Budget. Most have criticised the
severity of its cost cutting measures, while others
have recognised the need to reverse the rate of
increase in Australia's defi cit. The Treasurer would
argue that "the pain has been equitably spread
across the population" and that we all need to
contribute in the short term to avoid burdening
future generations. The opposition would argue
that less fortunate are being asked to carry more
than their share. Politics is the art of compromise!
We are confi dent that will be the case.
As a company, we are also encouraged that
the government is determined to strengthen
Australia's economic competitiveness.
Furthermore, it has been prepared to make
unpopular decisions, regardless of the political
consequences, having long term objectives
extending 20 years and more into the future. This
approach will allow individuals and businesses
alike to make their plans with greater certainty.
Meanwhile, it is very pleasing to report that,
despite all the various challenges facing business,
the various divisions of CMV have combined to
produce another very satisfactory profi t result
for the year. A signifi cant contribution from CMV
Farms has more than offset some tougher trading
conditions in some of our automotive businesses,
again highlighting the strength of the Group's
diversity. A strong trading result in our 80th year,
one of our strongest on record, is a great outcome.
Speaking of our 80 years, throughout this edition
of Outlook you will see many references to the
celebrations held across the company on February
26th, the day CMV was incorporated, in 1934,
80 years ago. And there will be more events to
come in the next few months, including special
staff and partner dinners, customer functions and
signifi cant donations to a range of charities to put
something back into our community which has
allowed CMV to grow into the company it is today.
MANAGING DIRECTORS' REPORT
MEANWHILE, IT IS VERY PLEASING TO REPORT
THAT, DESPITE ALL THE VARIOUS CHALLENGES
FACING BUSINESS, THE VARIOUS DIVISIONS
OF CMV HAVE COMBINED TO PRODUCE
ANOTHER VERY SATISFACTORY PROFIT RESULT
FOR THE YEAR

4. MESSAGE FROM
THE CHAIRMAN C
MESSAGE FROM THE CHAIRMAN
4
David Simmons
Chairman
Hello to you all.
It gives me great pleasure to be writing to you
in the year that the CMV Group is celebrating its
80th anniversary. This is a signifi cant milestone
in the Group’s history. The fact that we have a
growing, profi table business employing around
1400 people, managed by 3rd generation
Crawford family members with 4th generation
family members already making their mark is
a tremendous achievement. Many businesses
pass from one generation to the next, a few get
to the third generation; almost none survive into
the 4th generation. Maybe we are in unchartered
waters but I can assure you that we are genuinely
excited by the prospects.
IT WOULD BE A BRAVE AND ADVENTUROUS
MAN WHO HAD THE COURAGE TO START
A NEW BUSINESS IN SUCH TIMES. SUCH A
MAN WAS SID CRAWFORD. HUMBLE
BEGINNINGS…YOU BET
It was on the 26th February 1934 that the CMV
Group was incorporated. On the 26th February
2014 we held our monthly Board meeting at CMI
Hino in Adelaide. Michael Crawford asked me
to say a few words about the signifi cance of the
80th anniversary at a special staff morning tea on
that day. In preparation I researched what was in
the Advertiser on Monday 26th February 1934. I
learnt the following:
• Body odor was apparently robbing thousands
of women of popularity. Lifebuoy soap was the
recommended remedy.
• Fashion shirts with 2 collars were available
from John Martins for 3/11 (that’s 3 shillings
and 11 pence for the youngsters).
• A horse called “Man at Arms” won at Caulfi eld
on the preceding Saturday at odds of 50:1
(some things never change).
• On page 6, a prominent notice recording the
incorporation of Commercial Motor Vehicles
Limited appeared.
In 1934, the effects of the Great Depression
were still very real. Unemployment reached
30% in 1932 (one of the highest levels in the
world). Federal and State Governments had cut
spending by 20% and GDP (a measure of growth
in an economy) was -10%. Credit (money from
banks) was very tight and very limited. Big cities
were depopulated as thousands of unemployed
men took to the country in search of menial
agricultural work. Suicide rates had increased
dramatically.
So, it would be a brave and adventurous man who
had the courage to start a new business in such
times. Such a man was Sid Crawford. Humble
beginnings….you bet. The telegraphic code
name (telegraphs were a system of transmitting
messages from a distance along a wire by making
and breaking an electrical connection and every
company had there own unique code or name)
was “BETHANKFUL”; maybe it should have been
“HOPEANDPRAY”
There have been good and bad years over the
80 years. I am sure the fact that the business is
prospering now can in part be attributed to the
fact that the early years were so tough. Today
we have a strong business as a result of brand,
segment, geographic and industry diversifi cation
(from trucks to cars to sauvignon blanc). Above
all however I believe that our success has its
foundation in our business reputation. It is the
DNA of the CMV Group, our intellectual property
if you like. We are all temporary custodians. With
our reputation in tact, 100 years of continuous
business operations is possible. Now, that would
be a party I would like to attend!
We should always celebrate our success and our
heritage. Enjoy the celebrations in our 80th year
and occasionally refl ect on the past.
Until next time.

5. HCMV HUMAN
5
RESOURCES
CMV HUMAN RESOURCES
A CMV business that has made some outstanding
progress with Workplace Health and Safety
is CMI Portside. Led by the Service Manager,
Regan Anderson, CMI Portside has signifi cantly
reduced the number of recordable injuries in the
workplace. CMI Portside now has one of the best
safety records in the Group.
Regan believes the process in achieving this
safety record has not been complicated. “What
we did was pretty simple, fi rst we actioned all the
items from the previous MTA audit, then we did
the same with the results from our internal audit
conducted by Adam McCallum, Chris Shepherd
and Ben Glover. We have made work health and
safety the number one agenda item in our weekly
toolbox meetings; we welcome and treat all
suggestions with respect which has helped mould
our work health and safety culture. The changes
we have made in the workshop have rubbed off
on all staff within the dealership. We are a very
safety conscious business.”
The internal audits or peer review process have
been integral in the safety improvement at CMI
Portside. The peer reviews have been conducted
across the CMI Toyota branches. Regan believes a
different set of eyes, someone who doesn’t attend
the workplace on a daily basis, provides a fresh
analysis of the workplace and the various tasks
undertaken. “The peer review has helped me
immensely. Chris and Ben as Service Managers
at other CMI Toyota branches have been able to
help me identify numerous hazards and risks.”
The results at CMI Portside have been
outstanding. The total recordable injury frequency
rate is exceptional at 10.82. The last external
workplace audit produced a result above 90%.
Regan receiving his Work Health & Safety certifi cate in 2012, which has provided the foundation
for his proactive attitude in safety
Branch Manager, Steve Thomson has been
delighted with the improvement in the safety
record at CMI Portside. “We have made a
concerted effort to improve the safety culture
within the branch. Regan Anderson has shown
outstanding leadership in this area and all of his
staff know that safety is our number one priority.
I am very proud that CMI Portside has one of the
best safety records in the CMV Group. We will be
working very hard to maintain this standard.”
THE RESULTS AT CMI
PORTSIDE HAVE BEEN
OUTSTANDING. THE
TOTAL RECORDABLE
INJURY FREQUENCY
RATE IS EXCEPTIONAL
AT 10.82. THE LAST
EXTERNAL
WORKPLACE AUDIT
PRODUCED A RESULT
ABOVE 90%.

6. THE OUTBACK CAR TREK - ROYAL
FLYING DOCTOR SERVICE
Director of the CMV Group, David Meyer, is
taking part in the Outback Car Trek travelling
from Alice Springs to Margaret River via
Broom, commencing on the 1st June 2014.
The trek is an annual fundraising event
for the Royal Flying Doctor Service and all
donations are passed directly to the RFDS.
The RFDS’s charter is to deliver emergency
and essential health care services to the
people who live, work and travel in regional
and remote Australia.
The CMV Foundation were happy to support
David in his fundraising efforts for the Royal
Flying Doctor Service and we wish him all the
very best.
CMV FOUNDATION
6
FREE THROW FOUNDATION
The Free Throw Foundation exists to serve
underprivileged youth, providing families and
individuals with the chance to participate
in basketball teams, covering costs such as
uniforms, fees, travel expenses and insurance.
Through the Foundation, the kids are given
opportunities to succeed, work in teams and be
mentored by the coaches. They approached the
CMV Foundation for fi nancial assistance and their
submission was approved. We wish them all the
very best with the 2014 season and congratulate
them on their assistance to those in need.
KICK START FOR KIDS
Kick Start for Kids was developed by Ian Steel
in late 2010. The charity is based on helping
disadvantaged school kids by providing them with
breakfast, lunch and also mentoring programmes.
The SAFM breakfast team ran a fundraising
appeal to raise awareness and support for this
fantastic charity. The CMV Foundation, through
CMI Toyota, were pleased to be able to support
the SAFM initiative and made a donation in the
form of a Toyota Yaris. The Yaris will assist the
charity with the delivery of services to the schools
and children in need.
Kick Start for Kids Yaris provided by the CMV Foundation
CMV STAFF FOUNDATION – SOUTH
AUSTRALIA
Thanks to the incredible generosity of those CMV
Group staff members who contribute to the CMV
Group Staff Foundation, we were able to spread
quite a bit of Christmas goodwill over the festive
season. Some of the recipients were:
• The Magdalene Centre
• North East Community Assistance Project Inc
• Foodbank SA
• Shoe Boxes of Love
• Living Without Limits
• Kidney Kids SA Inc
• White Wreath Association
• Little Hero Foundation –Maddison Lane
OTHER DONATIONS INCLUDE:
• Royal Flying Doctors Service – Outback Ball
• Women’s & Children’s Hospital Foundation
• Belvior Special School
• Youth Opportunities SA
• Australian Red Cross Typhoon Haiyan
• Medecins Sans Frontieres – Typhoon Haiyan
• Varity the Children’s Charity
• Veteran & Ladies Cycling Club Inc
• Coopers Foundation Golf Day
• Life Care SA
• Peter Mac Cancer Foundation
• Prison Fellowship SA
• Scouts SA
• FAME
Hannah Gurd
Executive Assistant
THE CMV
FOUNDATION WERE
HAPPY TO SUPPORT
DAVID IN HIS
FUNDRAISING
EFFORTS FOR THE
ROYAL FLYING
DOCTOR SERVICE

7. FCMV FOUNDATION
CMV FOUNDATION
7
We also made a donation towards the Little
Heroes Foundation. This donation provided
Christmas food hampers to approximately 40
families who have a child being treated for a
serious illness at Christmas time.
Danielle Whitaker, the Little Heroes Care Program
Manager was kind enough to send a photo of some
of the hampers, and included an unforgettable
note of thanks from one of the recipients.
The Little Heroes Christmas Hampers funded
by the South Australian CMV Staff Foundation
NATURE FOUNDATION SA
The Nature Foundation operates within
South Australia with very specifi c objectives
regarding the management of the Hiltaba
Nature Reserve. They requested funding
to support their project in establishing and
maintaining healthy populations of key fauna,
specifi cally the Slender-billed Thornbill, the
Short-tailed Grasswren and the Yellow-footed
rock-wallaby. The Foundation supported the
submission and is pleased to be able to assist
in the important environmental conservation
which the Nature Foundation is undertaking.
“This is just a short note to express our
gratitude, and say ‘thanks’ to you for your
contribution to the Christmas hamper we
received via Little Heroes Foundation last
week. I’m a Dad whose 6 year old daughter
is currently undergoing radiation and
chemotherapy treatment for aggressive brain
cancer. It’s been a diffi cult few months for us
as a family since we received the diagnosis,
and in the midst of daily hospital visits,
juggling caring for our other son, and trying
to adjust to everything involved in working
through this, receiving things like your hamper
are very signifi cant to families like ours.
Not only is it full of very practical things,
but the message it gives us is important;
that people care.
So thank you again and please be assured
that your generosity to families you may
never meet – but who are dealing
with great trauma – makes a real
difference!” Adrian Blenkinsop
Mary-Anne Butler
Secretary
CMV STAFF FOUNDATION
CMV Staff Charitable Foundation – Victoria
We held our fi rst meeting for the year in February
and it was a busy one. Here’s some of what we did:
1. Sent our sincerest congratulations and best
wishes to Alastair and Alix MacInnes on the
birth of their fi rst child, Emma Grace.
2. Said farewell to Paul Cass, who decided to
step down from the committee after 5+ years
of dedicated service – many thanks Paul.
3. Welcomed Renee Versey to the committee.
4. Welcomed Shelley Calopa of Special Olympics
Victoria, who together with one of their
athletes and coaches, spoke to us about what
Special Olympics Victoria is and what it does.
Here’s just a small part of what was presented:
Promoting Inclusion Through Community
Engagement
We promote inclusion and awareness by
involving corporate partners, families and
volunteers in all our activities. Special Olympics
exists today only because of the commitment
and enthusiasm of the dedicated volunteers. On
our board of management, are sport referees,
coaches and caterers. Our volunteers also work
tirelessly to build partnerships between schools,
disability groups and the wider community.
Whether it is at local weekly training sessions
or high profi le national events, this community
engagement helps break down barriers, creates
greater understanding and acceptance of
people with disabilities.
National Organisation – Local Focus
On a worldwide basis, Special Olympics serves
over 4 million athletes across 226 programs in
over 170 countries. In Australia we host 11500
sports sessions specifi cally tailored for 7700
athletes across 16 sports and we are supported
by 3000 dedicated volunteers each week.
Special Olympics Victoria is affi liated with
Special Olympics Australia, but has its own
independent board. We run weekly sports
training for over 1000 athletes in 13 local
clubs including; Ballarat, Barwon, Bendigo,
Dandenong Valley, Echuca-Campaspe,
Gippsland, 5 Melbourne metro regions, Ovens
& Murray, Westernport. In 2014 we aim to set
up two new regions in Horsham and Mildura.
Our primary objective in 2014 is participation
growth. We have much work to do promoting
awareness of our current services and
building capacity for the future. We aim to
double the number of participating athletes
this year, signifi cantly increase our volunteer
base, increase awareness of disability issues
generally and more specifi cally the role Special
Olympics Victoria can play in improving the
lives of people with intellectual disability.
Following the presentation by Shelley, Justin
and Phil, the following donation requests were
presented and recommended for support:
A. Special Olympics
B. Options Victoria
C. HeartKids Aust – A support group for families
of children with heart disease
D. Smile Foundation Limited.
Charles Heap
Chairperson – Victoria.
SPECIAL OLYMPICS
SERVES OVER 4
MILLION ATHLETES
ACROSS 226
PROGRAMS IN OVER
170 COUNTRIES

8. CMV ADMIN
8
25 YEAR SERVICE DINNER
Late last year, the CMV Group held the fi rst inaugural 25 year service
dinner at the Hyde Park Hotel. This dinner was held for staff of 25 years
and greater, to recognise their service and contribution. Each employee
received a set of CMV cuffl inks and enjoyed a lovely dinner with their
partners and the CMV Board.
Geoff Magin receiving his 40 years of service certifi cate
The 25 year service dinner
WE CONGRATULATE THE
FOLLOWING STAFF WHO HAVE
REACHED THE 25 YEAR SERVICE
MILESTONE
Years of Service Attendees Division
25 Michael Winen CMI Toyota
Tony Zerella CMI Toyota
Greg Constable CMI Toyota
27 Jason Burford SCT - Volvo
Tony Mutter SCT - Volvo
Jarrod Dawson CMV Truck Sales
28 Alan Spangler CMV Truck Sales
Colin Waddington CMV Farms
29 Brian Scott SCT - Volvo
David Skopal CMV Administration
Andrew Crothers SCT - Volvo
30 Peter Anderson CMV Administration
31 Paul Crawford CMV Administration
Bill Smith SCT - Volvo
33 David Thalbourne CMV Administration
Geoff Dodd CMV Truck Sales
35 David Crawford CMV Farms
Bob Malusa CMV Truck Sales
Ian Bailey SCT - Volvo
36 Peter Shillingford CMI Toyota
38 Wes Bartsch CMV Truck Sales
Graham Davies CMI Toyota
40 Geoff Magin CMV Administration
42 Michael Crawford CMV Administration

9. 9
NEW EMPLOYEES
The CMV Group would like to welcome Ruth
Woolley as payroll offi cer in head offi ce. Ruth is
taking Carly Sutherland’s position as Carly has left
on maternity leave. We welcome Ruth to the team.
Welcome Ruth!
CONGRATULATIONS
Carly and Andrew Sutherland (South Central
Trucks – Volvo) have announced the arrival of their
second daughter, Tahlia Holly, on Saturday 5th
April. Congratulations to Carly and Andrew and
we know that Abbie will love being a big sister!
ADELAIDE ZOO EVENING
On the 26th March, approximately 800 CMV
Group staff members and their families enjoyed
a fantastic evening at the Adelaide Zoo. The
weather was perfect and everyone appreciated
the chance to explore the zoo and watch the night
time feedings. The historic CMV 1934 Diamond T
bus was also on display at the zoo entrance which
attracted a lot of attention.
CMV ADMIN ACMV ADMIN
BABY BONUS
Congratulations to the following employees and their partners.
Branch Parents Name Baby Name Date of Birth
CMI Hino Michael & Leah Papas Maya Scarlett 18/02/2014
Gippsland Contracts John & Donnah Bass Chase 5/2/2014
CMV Farms Tim & Carlie Preusker Max William 18/09/2013
CMV Admin & SCT Volvo Andrew & Carly Sutherland Tahlia Holly 5/4/2014
SCT Volvo Chloe & Jarrod Taverna Cruz Michael 17/01/2014
SCT Volvo Mohan Marri & Sirsa Bijli Viraj 16/12/2013
CMI Toyota Adelaide Daniel & Tanya Edmunds Jaxon Edmunds 13/03/2014
SCT – Mack/UD Richard & Monica Dyer Phoebe Jane 29/01/2014
SCT – Mack/UD Damir Kulovac & Svjetlana Mijotov Filip Kulovac 15/12/2013
Mercedes-Benz Adelaide Kamil & Karolina Krzysztof Potoczny Nina Kaya 01/03/2014
Hallam Truck Centre Daniel & Brooke Crawford Max Michael 27/3/2014
CMI Portside Chris & Tabitha Baschiera Charlize Rose 8/12/2013
CMI Portside Darrell & Sally Candy Harrison John 20/12/2013
CMV T&B Minchinbury Emma Foy & David Michie Jaxson John 17/12/2013
CMI Southside Graham & Mel Brock Taylor & Chloe 17/12/2013
CMI Southside Daniel & Hayley Garner Kia Taylor 03/02/2014
The Adelaide Zoo evening
The Adelaide Zoo evening The Diamond T bus on display at the zoo

10. CELEBRATING 80 YEARS WITH MORNING TEA
On the 26th February, the CMV Group celebrated
its 80th year as a proud, family-owned and
operated enterprise. The Group’s origins trace
back to 1934 and fi rst began as a small motor
dealer in Adelaide. The CMV Group now employs
more than 1,200 people across a wide range
of professions and has established itself as an
employer of choice within the automotive and
agricultural industries.
This 80 year achievement is important in
recognising the incredible contribution that
our staff continue to make, to each and every
business we operate. To celebrate on the day,
80th year anniversary themed cupcakes, wine
and commemorative badges were delivered to
each division across Australia for staff to enjoy
a morning tea together. It was great to see
all the divisions enjoying the day.
To date, the CMV Group’s interests cover the road
transport industry, buses, passenger vehicles,
light commercials and 4WD vehicles as well as
major viticultural and horticultural interests.
The values of the business over the past 80 years
have remained the same; a genuine interest in
both our customers and employees, optimism,
integrity in all dealings and a concern for the
wider community in which we live.
10

11. TCMV TRUCK & BUS
CMV TRUCK & BUS CONTRACTS
Since 2007 the Cobden Technical College
teachers and students have built, modifi ed and
upgraded solar cars. The teams then compete
at Maryborough, Victoria in the RACV Energy
Breakthrough Challenge.
The Challenge objective is to run the solar cars
for 24 hours completing as many laps as possible.
In 2013 the teams and their cars placed 1st, 2nd
& 5th.
Four of the current CMV Cobden mechanics,
Bevan Stewart (2007), Brendan Drewry (2009 and
2010), Jacob Pekin (2010) and Tyler Price (2011),
have competed in this challenge.
Brendan, Jacob and Tyler were also part of the
Work Place Program run through the Cobden
Technical School, before beginning their
apprenticeships with CMV Truck & Bus.
At present the Cobden Technical School is working
towards establishing a Corangamite Trade
Training Centre at the Cobden site. CMV Cobden
is looking forward to growing a relationship with
the Cobden Technical School, through the one day
a week work placement (VCAL) and school based
apprenticeships.
Ian Vagg
Contracts Manager
11
Later, the diversion of emergency services to fi re
affected areas around the state meant that the big
showdown for overall honours in the Jayco Herald
Sun Tour was cancelled. As to be expected, the
spirit of competition was put aside to ensure
participant safety. However, with personal feats
and organisational challenges conquered, the
resilience of riders, supporters and the event crew
shone as bright as ever. What a great day and
what a great cause!
WELCOME BRADY!
We would like to welcome Brady Lillico to our
Tasmanian contracts site. Brady joined us in
January as a technician and we are very grateful
to have him with us.
Jeff Tyzack
Contracts Manager
THE RACV ENERGY BREAKTHROUGH
CHALLENGE
Through the System Engineering Class at Cobden
Technical College, CMV Truck & Bus has been a
proud sponsor of the RACV Energy Breakthrough
Challenge.
CMV TRUCK & BUS SUPPORTS AMY
GILLETT FOUNDATION
The Amy Gillett Foundation is a charity with one
purpose – to reduce the incidence of death and
injury of bike riders. The Foundation was born out
of tragedy; the death of Amy Gillett, who was hit
by an out of control motorist whilst cycling with
her national team mates in Germany. Since the
inception of the foundation it has been a catalyst
for change, focusing on what should be, rather
than what is.
The 9th edition of Amy’s Ride Victoria was full
of fi rsts in many ways, including the opportunity
to participate in the Jayco Herald Sun Tour. The
tour offers a new venue and new route taking in
Arthur’s Seat. It is a day that tests the mettle of
even the most seasoned campaigners.
Team CMV consisted of 12 riders, Jeff Tyzack,
Matt Smith, Rob and Salleigh Johnston, Theresa
Credlin, Liam Sewell, Craig Pareezer, Ian, Monique
and Jacob Vagg, David Allwood and Alex Ragas.
Arthur’s Seat greeted riders with a heart-starting
hill climb with and the wording “a metre matters”
emblazoned on the road to spread the safety
message. The team looked forward to the rest
stops which enabled everyone to re-fuel for what
was an epic day on the bike.
By mid-morning, the decision to close the 100km
route and divert all riders not yet past the halfway
mark to the 60km circuit was overwhelmingly
supported by riders. The CFA had been monitoring
fi re and weather conditions and a consensus
quickly formed that there was safety (and air
conditioning!) in numbers back at the event hub.
A fresh lunch and some friendly smiles was the
absolute priority.
Welcome Brady!
The Cobden mechanics and teacher Chris
Brooks standing with the 2013 RACV
Taking a breather at the top of Arthurs Seat
Climb. L-R: Rob Johnston, Matt Smith, Jeff
Tyzack, Salliegh Johnston, Liam Sewell and
Theresa Credlin

12. CMV TRUCK & BUS LAVERTON – VOLVO
12
It has been a busy few months for the Laverton
Volvo team with a number of important events
coming around very quickly, including a trip to
Sweden for a number of our sales team and the
Koroit Field Days.
NEWCOMB SAND AND SOIL
SUPPLIES TURNS 50!
Newcomb Sand and Soil, one of our valued
customers at CMV Truck and Bus Laverton Volvo,
had great reason to celebrate recently as the
company proudly passed its fi ftieth anniversary in
business. Much like the CMV Group, Newcomb
Sand and Soil is a family company that began
back in 1963 when Doug and Joy Dunoon started
their business stockpiling sand and soil for the
Geelong industrial and residential markets.
Today the business employs over thirty people and
operates fi ve sandpit sites in the Geelong region
as well as two recycling and blending facilities
at Point Henry and Breakwater. This is in addition
to the heart of the business, still operating on
Bellarine Hwy, Moolap, where the company’s
garden supplies business operates.
Today the second generation of the Dunoon
family all work in the business and operate a
signifi cant fl eet of trucks among a diverse range
of earthmoving and associated equipment. Sitting
proudly among the fl eet are a number of Volvo’s
including their most recent addition, a brand
new Volvo FM 500. Volvo salesman Andrew Cox
was fortunate enough to take brothers Stewart
and Chris Dunoon north to the Volvo factory in
Brisbane to watch the new truck come off the line.
Andrew reports that Stewart and Chris were so
interested in the manufacturing process that the
usual one hour factory tour took well over two
hours on this occasion.
The Dunoon Family of Newcomb Sand and Soils, (from left rear) Johanne,
Stewart, Pam, David & Chris (front row) parents Doug & Joy
We want to congratulate the entire Dunoon family
on the great success of Newcomb Sand and Soil
Supplies and wish them the very best for the next
fi fty years!
KOROIT FIELD DAYS
Andrew Cox attended the very successful Koroit
Field Days, run over the Australia Day long
weekend. We were very fortunate to be able to
display two great trucks, the newly released Volvo
FH 540 prime mover, and a three year old FH 540
Globetrotter kindly lent by Craig Fox of KW & EF
Fox Pty Ltd. Many thanks go to Craig Fox for the
loan of the truck and for his continuing loyalty
to Volvo Trucks. Craig runs an all Volvo fl eet
including two FH’s an FM and a FE, so he has the
range covered.
Mark Dempsey
Branch Manager
SITTING
PROUDLY
AMONG
THE FLEET
ARE A
NUMBER
OF
VOLVO’S
The New Volvo FH 540 and Craig Fox’s
immaculate FH tipper at the Koriot Field Days
Zara (left) and Bree Fox, with the European
Truck of the Show trophy

13. TCMV TRUCK & BUS
CMV TRUCK & BUS LAVERTON – MACK/UD
13
Recently we delivered the last of our 50 Year
Anniversary Southern Cross units to Dan and
Michael Cahill, owners of Cahill Transport. It was
the last unit of the 5 we delivered. As you will
see by the pictures, the truck is a 1979 plated
Southern Cross unit. The vehicle was air brushed
with murals of the great legend John Wayne on
either side. Dan chose 1979 as this was the year
John Wayne passed away.
Both Dan and Mick are fans of John Wayne and
thought it would be great to put together a special
edition Superliner with murals of the great actor.
They depict Mack and “The Duke” as American
During the month of March, Mack Trucks
relaunched its new branding, highlighting both the
word Mack, and of course, the Bulldog which is
synonymous with the Mack Brand. I was fortunate
enough to attend the global launch of the new
branding in Las Vegas and it was a very exciting
and emotional programme, highlighting the
heritage of the 140 years of the Mack Brand.
We are fortunate at Mack Laverton to have a
sales team that has recently been awarded further
recognition for their achievements through the
2013 calendar year. Rob Cavka achieved ‘Gold
Dog’ status and has recently returned from a
meeting of high achieving Mack sales personnel
in Mexico. Rob’s comment is that he is not
planning on eating anymore taco’s for some time!
Only two people from Australia attended this
global conference.
Paul Schulz has again achieved silver status in the
Bulldog Club. Paul hasn’t missed a year without
being recognised and we are now revamping his
offi ce to house his awards. For his achievements
in 2013, our UD Trucks Sales Consultant Alan
Craig was recently awarded a study trip to Japan
to visit the UD facilities. Alan only joined the
UD sales team in January 2013 and has done
a fantastic job, becoming one of the top sales
people in the country. To all our respective sales
team, congratulations on a job well done!
Giulio Mascioli has recently joined us in the
Mack Sales Department. Luke Zanfagna is now
the Administration Manager, Steve Doneski has
been appointed Parts Manager and Neil Hawkett,
Parts Supervisor. Justin Pyers has been appointed
Deputy Service Manager and is assisting our long
term Service Manager, Rex Moretti.
On the 11th April, 2014, our Parts Interpreter Chris
McDonald, celebrated 35 years with the Mack
brand. This is a signifi cant achievement, as many
people will understand. Chris has so much Mack
experience and knowledge which he has used to
assist many of our customers over the years. We
celebrated Chris’s achievement over morning tea
at the dealership. Well done, Chris!
Chris McDonald receiving his 35 year bulldog
from Bram van der Schaar
legends, incorporating the Mack bulldog in the
murals. One of John Wayne’s later fi lms was
‘Cahill U.S Marshall’ and was where the Cahill
logo came from. The pictures were airbrushed
prior to the clear coat being applied by Bel-Air
Spray painting in Queensland.
The boys have been great followers of Mack for
many years and have found the product to be as
tough as the great man himself.
Bram van der Schaar
Branch Manager
Two great legends – Mack and "The Duke"
CHRIS HAS SO MUCH MACK EXPERIENCE
AND KNOWLEDGE WHICH HE HAS USED
TO ASSIST MANY OF OUR CUSTOMERS
OVER THE YEARS.

14. CMV TRUCK AND BUS CLAYTON
14
NEW MODEL FH540 DELIVERY
In early April, Edward Higginson from McColl’s
Transport took delivery of the very fi rst new model
FH540 Globetrotter delivered in Victoria. McColl’s
operates around Australia with liquid tankers and
have an estimated 130 Volvo trucks nationally.
Congratulations to Edwin and all the staff at
McColl’s on the fi rst Victorian FH540 Globetrotter
delivery.
SWEDEN TRIP
In March 2014, CMV Truck and Bus staff and
customers experienced a true Swedish Northern
Winter at the Ice Hotel in the Arctic Circle.
The temperature during this time of the year
can fl uctuate between -5°C and -30°C, with the
Ice Hotel maintaining a constant temperature
of -5°C (even at the bar).
The trip was a great success and we thank Volvo
for this fantastic once in a lifetime opportunity.
Experiencing a freezing cold Swedish day!
L-R Ritchie Hedley, Noel Capewell, Olivia
Steers, Rohan Cook and Dale Jackson. Glenn
Szabo & Chun Lau absent
The McColl’s Transport FH540
HAPPY 21ST
At CMV Clayton we had a special celebration to
mark 21 years of service for Rohan Cook (Branch
Manager), Olivia Steers (Warranty), Glenn Szabo
(Assistant Spare Parts Manager), Ritchie Hedley
(Technician), Chun Lau (Technician) & Noel
Capewell (Electrical Contractor).
Congratulations and thank you for 21 wonderful
years with the CMV Group, here’s to many more
to come.
Rohan Cook
Branch Manager
CONGRATULATIONS AND THANK YOU
FOR 21 WONDERFUL YEARS WITH THE CMV
GROUP, HERE’S TO MANY MORE TO COME.

15. FCMV TRUCK AUTOMOTIVE
& BUS
CMV TRUCK AND BUS DANDENONG
15
UD SALESMAN OF THE YEAR
Congratulations to James Goodchap who has won
the UD Salesman of the Year Award for 2013.
This is James’ second time receiving this award.
Approaching his 10th year with the brand, 2013
was a record year for James – he topped the
ultimate rewards chart and out sold his fellow
salesmen nation-wide by over 30%!
CELEBRATING MACK’S 50TH BIRTHDAY
In November 2013, we celebrated 50 years of
Mack Trucks in Australia with a customer function
at the Cranbourne Turf Club. It was a fantastic
night with entertainment from the Fitzgerald
Bros, plenty of laughs from our magician and
comedian Warren Jackman, and a very interesting
presentation from Phil Ruthven.
The night culminated with the presentation of
the keys to Warwick Doolan of Doolan’s Heavy
Haulage’s new Southern Cross Mack Titan “1968”.
A great night was had by all and the new Titan
looked fantastic.
Anthony Russell
Branch Manager
CMV DANDENONG FIRST “GOLD
MEDALLIST”
During November Ethan Morris, one of our
Fast Track Apprentices, competed in the World
Skills Challenge. Ethan participated in a variety
of practical workshop scenarios against other
apprentices within Victoria. We are very proud
to announce that Ethan won fi rst place and took
home the gold medal!
In September Ethan will compete for the national
title in Western Australia.
Well done Ethan!
BROWNS SAWDUST GOLF DAY
On Friday the 24th February, we were proud
supporters of the Browns Sawdust Golf Day. As
the hat sponsor, we provided and donated Mack
Hats for over 200 golfers! This year charitable
donations were made to the E.J Whitten
Foundation, supporting cancer research. The
event has been running for fi ve years, raising over
$150,000.
A fantastic achievement by Scott Brown and his
team!
OFF TO JAPAN WITH UD TRUCKS
Late last year, my wife Janine and I had the
pleasure of hosting Brad and Caroline Millet and
Andrew and Jodie Burdett during a trip to Japan
with UD Trucks. A fantastic time was had by all
with many laughs along the way. Our fi rst trip with
partners, and a great success.
A great time was had by all on our trip to Japan.
CMV Group Joint Managing Director, Paul
Crawford and Ethan Morris with his award
James Goodchap receiving his award
Doolan’s Heavy Haulage’s new Southern Cross
Mack Titan

16. 16
could burn a sausage as good as any of us (I never
asked that as part of the interview!)
Also a big welcome to three new technicians who
will assist us with the growing vehicle park in our
region and boost our service levels to our keys
clients. Welcome Tom Neeves, Daniel Parkinson
& Marcus Griffi th
RON FINEMORE TRANSPORT
Here you see Brent Fuge, standing next to the fi rst
FH540 delivered to Ron Finemore Transport (RFT)
who are one of the biggest and highest profi le
transport companies based on the border. RFT has
operations right throughout Victoria, NSW and
beyond. RFT are a long term Volvo Truck customer,
recently adding (32) Classic model FH540’s Volvo
6x4 prime movers to their fl eet.
NEW OUTDOOR AREA
Our outdoor recreation area is now fi nally
complete and is being well used by both our
staff and customers as they enjoy the typically
beautiful weather we are lucky enough to
experience on the border.
Some customers are even opting to “talk a deal”
out on the deck.
Karl Relph
Branch Manager
CMV TRUCK & BUS – ALBURY
FROM THE MANAGER’S DESK
The fi rst quarter has been a very successful and
memorable three months for our dealership. New
business, large volumes of new orders taken and
delivered, and our staff and families have also had
a few interesting months.
• Nathan Kirsten’s (service advisor) netball team
called the ‘Newbies’ won their mixed team
competition by a small margin of three points.
Nathan personally scored 20 of the 30 winning
goals!
• Rodney Bell (parts sales) and his wife Karen
fi nally got to move into their new home after
waiting months for the build to fi nish!
• Joe McGimpsey (service foreman) wife Miricia
and daughter Macey spent a whole month
holidaying in New Zealand.
• Our dealership fi nished 3rd in the VGA Ultimate
Race in the medium size dealership category.
Our Ultimate Race trophies
NEW STAFF
A long and extensive search is fi nally over, and
I am pleased to announce Matthew (Matt) Kelly
has joined us to take up the role of service
manager. Matt comes to us with a wealth of skills
gained throughout his career and I welcome him
to the team. A staff BBQ took place to welcome
our new service manager. We found out that he
Brent Fuge, standing next to the fi rst FH540
to be delivered to Ron Finemore Transport
How’s the tranquillity!
A BIG WELCOME
TO THREE NEW
TECHNICIANS WHO
WILL ASSIST US WITH
THE GROWING
VEHICLE PARK IN
OUR REGION AND
BOOST OUR SERVICE
LEVELS TO OUR KEYS
CLIENTS

17. 17
with the recently published Gippsland Freight
Infrastructure Master Plan, hopefully providing a
blueprint for improved transport productivity and
residents’ amenity. CMV Truck & Bus at Traralgon
is not on a major linehaul route and so looks to
such Government initiatives for the improvement
of conditions for our local industry and customers.
OUR TRARALGON BRANCH
Consistent deliveries of new vehicles across
small as well as large fl eet owners and individual
truck operators are helping maintain good branch
activity levels. Our Service Department is reliably
busy with bookings and “blow ins” and our Parts
Department benefi ts from both these contributors.
Our prognosis is for more of the same.
Our Customer Service Representative Buck Osler
recently took some well-earned long service leave.
The photo to the right shows him visiting CMV
Farms Home Block at Robinvale.
Ray Batty
Branch Manager
VICTORIAN BUSHFIRES
It is almost exactly fi ve years to the day from
when Victoria was beset by bushfi res in the
period we now call Black Saturday. As is known
by all Australians, these fi res can be devastating,
especially when they occur in the heat of summer.
At CMV Gippsland our dealership at Traralgon is
not exposed to a direct threat if these unfortunate
events occur but our staff and clients sometimes
are, as they live in, or operate from more outlying
areas. In 2009 one of our staff members lost
equipment as their shed burnt. Thankfully no one
was hurt. Also in 2009, rain came at a helpful time
but the air was full of soot due to the savagery of
the fi res and the winds on that day. Consequently
our dealership and stock were both covered in
black sludge comprising soot, half burnt sticks and
leaves. A big clean-up was quickly needed.
Hopefully we will not see the same level of
destruction but the fi res came quite close to our
neighbouring town, Morwell, causing closures of
the Princes Highway. Some committed staff had
to divert to the north to fi nd open routes to work.
Recently, there was a well-publicised and diffi cult
to combat fi re in an open cut mine at Morwell.
This caused an unpleasant smog covering much of
the Morwell locale. Once again our stock needed
detailing and our hard stand needed a thorough
vacuuming/scrub once the fi re was under control.
We thank all staff for their efforts and send our
best wishes to all affected communities.
THE EASTERN VICTORIA ECONOMY
Eastern Victoria is comprised of several local
government areas with a healthy diversity
of economic activity. These include mining,
agriculture & forestry, construction, education &
training, utilities and health services. All these are
expected to continue their important contributions
to the stability and development of the zone
CMV TRUCK
CMV TRUCK & BUS – GIPPSLAND
A Mack covered in Black Saturday soot
T
Buck at CMV Farms
OUR
DEALERSHIP
AND STOCK
WERE BOTH
COVERED
IN BLACK
SLUDGE... A
BIG CLEAN-UP
WAS
QUICKLY
NEEDED

18. CONGRATULATIONS
Congratulations to workshop technician,
Richard Dyer and wife Monica on the arrival
of their baby daughter Phoebe Jane.
Also congratulations to Nathan Caple on
completing his apprenticeship as a diesel
technician. Nathan has come a long way
and is highly valued within the South Central
Trucks Mack & UD service department.
Nathan has also accepted a role alongside
day shift leading hand Marc Oxley within our
WH&S work group. Both guys have provided
excellent input. Well done!
A big thank you to all our service department
staff for their contributions in a demanding
industry, especially those that look after our
highly effi cient 24 hour fi eld service facility,
keep up the great work.
SOUTH CENTRAL TRUCKS - MACK & UD
18
A SPECIAL DELIVERY
Over the history of Mack Trucks in Australia,
Gambier Earth Movers have been purchasing
Mack Trucks for their business for nearly 50 years.
The founder of the business, Ian Sutherland, had
a passion for Mack and always believed in the
product. Unfortunately Ian passed away suddenly
last year and sadly never got to take delivery
of the last truck he had ordered. As a mark of
respect, Ian’s wife Janis and son Glen fl ew to
Adelaide to take delivery of the last unit and
personally drive this special one back to Mount
Gambier. It was a lovely day and all went well.
Rumour has it that Janis actually drove the truck
and dog back to the family farm and parked it
close to Ian’s fi rst Mack, a B-61. Best wishes to
all of the Sutherland family from South Central
Trucks, the CMV Group and Mack Trucks.
UD TRUCKS JAPANESE PRODUCT
RELEASE
It has been a busy year in product development
for the Volvo Group, and as a result South Central
Trucks UD had the opportunity to host a number of
customers on a trip to Japan to be part of the new
UD Quester release and tour the UD Truck factory.
It was a fantastic trip with customers getting the
opportunity to test drive the new UD product, visit
the Tokyo Motor Show, ride the legendary bullet
train and take in the fantastic sights of Japan.
We were fortunate to travel with Bradley Carraill
& Alicia Critchley from Garden Grove Haulage,
Greg & Marissa Cunningham from Shredlogix,
Keith Finch & Sandy Quinn from Rapid Haulage
and Wayne Musster & David Cushion from Kings
Transport. It was a great group of people to be
travelling with and I know that Irene and I and
Paul & Carly Spalding have built some lasting
relationships. Big thanks to UD Trucks Australia
and the CMV Group for the opportunity.
30 YEARS WITH THE BULLDOG!
Well they say time fl ies, no doubt this is what
South Central Trucks Mack & UD Service
Manager, Robert Grose must be thinking. As of
January this year, Robert completed 30 years of
continuous service working with the Mack product
in South Australia. Robert started with Mack
Trucks Australia on the 9th January 1984 as an
apprentice diesel technician, developing a passion
for the product, people and customers associated
with Mack. I am fortunate to have known Robert
all of this time, and must admit he showed
promise from day one (even though there were a
couple of challenging times!). Robert worked his
way through the ranks covering every position
in the service area until his current position. Big
congratulations to a well-known and respected
employee from his staff, peers and customers.
WELCOME
• Welcome back Peter Walker – technician
• Welcome back Josh McCaughan – technician
• Charlie O’Grady – apprentice
• Jono Wigzell – apprentice
• Ian Worrall – apprentice
• Tom Wilson – apprentice
Darryl Smith
General Manager
L-R Glen Sutherland, Daniel Smith, Janis
Sutherland, Darryl Smith
Grose accepts his 30 year Mack from Darryl
Smith
At the Tokyo Motor Show – David Cushion, Irene
& Darryl Smith, Greg & Marissa Cunningham,
Sandy Quinn & Keith Finch, Alicia Critchley &
Bradley Carraill, Carly & Paul Spalding
Well done to all our staff for taking out 3rd
place in the ‘Ultimate Race Competition’.
We missed the trip this time guys, but are
proud of the efforts put in.
CONGRATULATIONS
TO A WELL-KNOWN
AND RESPECTED
EMPLOYEE FROM
HIS STAFF, PEERS
AND CUSTOMERS

19. SOUTH CENTRAL TRUCKS - VOLVO TCMV TRUCK
19
PARTS AND SERVICE
DEPARTMENTS
South Central Trucks aftersales once again
completed ‘The Ultimate Race’ incentive promoted
by Volvo Group Australia. Our achievement put us
into the top 4 winners for Australia. The fi rst Volvo
BR5H Hybrid has been delivered to Southlink and
is to date, performing well. We are receiving the
fi rst of the new Volvo FH4 series of trucks and our
aftersales senior technical staff are in training
with Volvo in fi nal preparation. We all are looking
forward to the new innovations that the Volvo
product has to offer.
WELCOME TO OUR NEW STAFF
• Noby Mathew has joined the service
department as a technician.
• Maria Langone who has taken the role
of aftersales support.
• James Davids our new sales co-ordinator.
• 1st year apprentices for 2014 – Brett Bailey,
George Hannaford, Jac Atkinson and Sam
Cameron.
Brian Haller
General Manager
SWEDEN TRIP
After the successful release of the new FH last
year, Volvo quickly moved to release the new
FM, FMX and FE. We travelled to Sweden in
February to take a close look at the new vehicles.
Customers from around Australia were also
invited, with South Central Trucks Volvo taking a
team of eight. We travelled to the home of Volvo
in Gothenburg. There we visited a number of
Volvo factories where the trucks are manufactured
and test driven. We were able to test drive all the
latest models, including the new FM, FMX and FE,
fully loaded.
Not only did we get to drive the new trucks, but
we were able to test the new Volvo dynamic
steering, where at low speeds you can drive the
vehicle with your little fi nger. It’s that easy! An
electronically controlled electric motor attached
to the steering shaft is the big new technological
innovation in Volvo dynamic steering. The electric
motor, which works together with the truck's
hydraulic power steering, has a maximum of 25
Nm of torque and is regulated thousands of times
per second by the electronic control unit. We are
excited to announce that it will be available in
Australia later this year.
The Volvo team then travelled to our engine
plant in Skovde. The engines are made from the
ground up, with molten iron being poured into
moulds to form components and robots putting the
engine together in a systematic way, each engine
identical to the last.
Our last stop was Stockholm. Here we visited
City Hall where the Nobel Prize is awarded each
year. The Nobel Prize is widely regarded as the
most prestigious award available in the fi elds of
literature, medicine, physics, chemistry, peace,
and economics. And there we were having dinner
in the same venue, the hall to ourselves, it was
quite overwhelming!
Jean-Claude Van Damme demonstrates the dynamic steering of the new Volvo FH Series
The fi rst Volvo BR5H Hybrid delivered to
Southlink
Customers doing some sight-seeing in Sweden
CONGRATULATIONS
We would like to congratulate Mohan Marri
and his wife Sirsa on the birth of their son
Viraj, we wish them all the very best.
ACHIEVEMENTS
• Mohan Marri has just completed the
Supervisors Development Program and
recently been promoted as a leading hand
for the workshop.
• Andrew Sutherland is currently in the
fi nal stages of completing the WHS Cert 4
course.
• Sharon McMillan has won the award for
employee of the year at SCT Volvo and has
also turned over 15 years with the CMV
Group. Well done on both fronts, this is an
amazing effort.
WE WERE ABLE TO
TEST DRIVE ALL THE
LATEST MODELS,
INCLUDING THE NEW
FM, FMX AND FE,
FULLY LOADED

20. Since the last Outlook magazine, we would like
to acknowledge Tim Sutherland and David Jones
who have both reached 15 years of service with
the CMV Group. Both gentlemen worked for
New Oakleigh Motors before being acquired by
the Group, so their length of service is now over
20 years.
David Youngson
Service Manager
FUSO SALES DEPARTMENT
The 2014 market has started slowly for FUSO
with the building industry being subdued and
our traditional ‘tradie’ market still being affected.
We are starting to see signs that the market is
beginning to improve, and we are hopeful that
the market will lift as we get further into 2014.
We now have a very effective team of FUSO
salesmen with Kris Hunter re-joining Hallam
Truck Centre alongside Terry Broadway. Kris was
originally with us as our used truck manager
and is doing a great job in his new role learning
the product, introducing himself to our current
customer base & getting out meeting new
customers.
At the recent FUSO dealer meeting we were
introduced to a number of new products and
innovative sales programs including the new
range of FUSO city & school buses based on
HALLAM TRUCK CENTRE
20
GENERAL MANAGER’S COMMENTS
We are now well into 2014 and have seen a
relatively sluggish market so far this year. There
are signs that the market is beginning to lift
with improving confi dence in retail sales and
non-mining building and construction activity.
The mining boom itself has moved more from
the construction to production phase, benefi ting
the Australian economy with increasing exports
boosted by a lower Australian dollar. Overall there
are signs that the economy will improve as we
progress through 2014 and into 2015.
We will see some exciting new opportunities
arise this year with new product releases from
our manufacturers. Most signifi cantly Kenworth
will launch the 13 litre PACCAR MX engine into
their T409 range. The MX has been well proven
in the DAF product in Australia and will provide
us with a very strong competitive advantage in
the 13 litre 460 – 510 horsepower market. In
addition, Kenworth will also launch a new cab
range for their conventional trucks with an
exciting new and modern interior that will be
well received by drivers and operators.
With these exciting new products, the very
proactive support of our suppliers Kenworth,
DAF, FUSO, Cummins and now WABCO combined,
and an improving market place, everyone at the
Hallam & Bayswater Truck Centres look forward
to a great result in 2014.
We would like to take this opportunity to thank
all our customers for their continuing support
of the Hallam and Bayswater Truck Centres
and wish them all a successful 2014.
Russell Davey
General Manager
SERVICE DEPARTMENT
Congratulations to Mark O’Dwyer for reaching
the fi nal round of the Kenworth Technician of
the Year 2014. This is the fi rst time Victoria
has been represented for a number of years in
this competition which demonstrates the high
standard required to reach the fi nals. Mark
competed in the fi nals held on March 13th and
14th and against tough competition came runner
up, receiving a $1,000 gift voucher for his great
effort. Congratulations Mark.
PACCAR and FUSO will be running technician
competitions during 2014 and we encourage all
staff to use this as a learning tool and to emulate
Marks success.
Finalist Kenworth Technician of the Year
Hallam Truck Centre
has now signed the
agreement to become
a WABCO service
partner. We are 1 of 3
in Melbourne and are
very excited by this
opportunity. WABCO
leads the world in breakthrough driver assistance
and control systems that improve the safety of
trucks, buses and trailers. WABCO are suppliers
to many of the worlds OEM’s and with upcoming
changes in trailer braking systems, this is a
product that will allow us to provide a total
service to our current and potential client base.
The FUSO New City Bus

21. HALLAM TRUCK CENTRE TCMV TRUCKS
21
PARTS DEPARTMENT
We are now well into 2014 with some of our staff
being presented with some amazing experiences
by our manufacturers. Sales Manager Ben
Richards travelled to Japan with FUSO where
he met the board of directors and the President
Albert Kirchmann. They were given a tour of the
FUSO Kawasaki production plant where they
build more than 320 trucks per day, and employ
3200 staff. After the FUSO plant was a trip to the
Tokyo Motor Show which showcases the latest
in Japanese truck and car technology. This was
followed by a bullet train ride at 300 kilometres
per hour to Hiroshima to take in the sights and
history of the area, with a visit to the A dome
and peace memorial. Words cannot describe the
feelings experienced when touring through these
historical sites. The last day of the tour included a
visit to the Mitsubishi ship yards where they built
the warships and submarines in World War II.
In staff news, we welcome Ryan Byrne to our busy
dispatch department. Matt Williams, our parts
trainee has moved to the back counter where he
will be spending the fi rst month working in the
workshop, helping our mechanics and getting
fi rsthand experience before coming back to parts
to continue his training. Matt is also charged
with the responsibility of running our new eBay
site, where we have already made our fi rst sales,
allowing us to reach a whole new market of
customers for parts specials and products. Our
two sales representatives, Geoff DeLongville and
Scott Millward won Paccar Top Gun awards and
went to Adelaide for the high horsepower Clipsal
V8 weekend.
Wayne Radford
Parts Manager
BAYSWATER TRUCK CENTRE
We are well and truly into 2014 and the year is
really gaining some momentum. It is also over
12 months since we moved into our new facility
which is attracting many new truck, service and
parts customers with its modern retail appearance
and excellent facilities.
We have just put together a capped price service
contract with one of our good FUSO customers,
Greenland Fruit & Vegetables. This type of
service contract is growing in popularity with
trucks owners seeking to maintain their trucks in
top condition with a known cost. We have also
been working with other fl eets within our region,
increasing volume through our workshop.
The logging contractors in our territory have been
feeling the pressure with reduced volumes and
the continual battle to work with contracts that
do not always appear commercially viable. The
Vic Forest tender process has been a real strain
on numerous contractors and as a result has seen
some contractors leave the industry.
With that said, we are still seeing regular work
from the contractors that are in the industry
to stay. They see the importance of good
maintenance practices to ensure reliability and
safety within their industry and Bayswater Truck
Centre is certainly able to offer these services.
Our Parts Department has welcomed a new staff
member, Christine Storer. Christine comes to us
with many years’ experience in the parts industry
and has bought a very bright and enthusiastic
personality to our business. Her most recent role
was with the local Bursons store and we have
received positive feedback from her previous
clients who are now choosing to shop
at Bayswater Truck Centre for their parts.
Glenn Booth
Bayswater Branch Manager
the very reliable Fighter drive line. Including the
market leading Rosa models the FUSO bus range
now has seating capacities from 22 to 50 seats,
and are very competitively priced as well. We are
very excited about these new products and the
opportunities they create for us.
With our talented sales team and the support of
FUSO we are very much looking forward to a great
year in 2014.
Brett Munro
FUSO Sales Manager
PACCAR SALES DEPARTMENT
All of us in the Paccar sales team will remember
2013 as a very challenging year with continued
low market activity. This aside, we ended the year
reasonably well. We are currently ahead of our
delivery quota for both Kenworth and DAF for the
fi rst six months of the fi nancial year, and a strong
December and January for orders will maintain
this momentum into the second half.
At the PACCAR dealer conference held in
February, Hallam was presented with two
DAF awards for 2013 quota and market share
achievement. These were great rewards for a
job well done by not only Jordan Marruso, but
everyone in the PACCAR sales group who stepped
up during the year.
In recognition of Kenworth's 90th anniversary,
PACCAR Australia released a limited edition T909
“Directors Series”. Our uptake on this was strong
with all sales being ordered with the Cummins
ISXe5 engine. Since its release the ISXe5
continues to impress. The engine meets Euro 5
emission compliance through selective catalytic
reduction (SCR) to reduce emission levels. We
look forward to this engine gaining presence in
the market as its reputation for performance and
reliability grows.
On 18th January we sponsored and attended the
Tooradin Truck Show and Tractor Pull which was
a fantastic day. It was great to see our tent full of
our customers enjoying a sausage and drink while
socialising and enjoying the day’s events.
In January this year Andrew Besnard marked 9
years with Hallam Truck Centre. Well done Andrew
on your continued dedication to the CMV Group,
Hallam Truck Centre and the Kenworth brand.
The T909 Director Series
Damian Chippendale
Kenworth Sales Manager

22. We are now well into 2014 and since the last
edition of Outlook there has been plenty of activity
at CMV Truck Sales.
Our 2014 truck order intake has been above
average and constant. Jarrod and his team have
secured a number of multiple truck deals from
some large fl eet customers and these will be
delivered in the coming months. Justin at DAF has
also been busy and by May will have sold more
DAFs than we did in the whole of 2013!
CMV TRUCK SALES
22
DAF
This year we have worked very hard on the
promotion of DAF within the South Australian
marketplace. Justin Faull, who has worked for us
for around 13 years, has been promoted to DAF
sales manager. The appointment of a dedicated
DAF sales manager refl ects the importance that
DAF has to our business. Congratulations to
Justin.
Last year in Europe, DAF was the 2nd highest
selling truck, ranking behind Mercedes, but in
front of Volvo. In Australia DAF does not have
such strong market penetration, despite the great
product and a high acceptance in Europe. This
year we have increased our vehicle display stock,
have a number of skilled DAF technicians in our
workshop to support the product, and now with
Justin’s appointment, this should be a recipe for
future success.
Both our workshop, and in particular our spare
parts business has also been busy. Notably our
Burton and Riverland parts outlets have done very
well so far this year.
After fi ve years, we decided not to continue with
the BCI Bus franchise. BCI have subsequently
opened an offi ce in Adelaide, where our ex long
term employee Bruce Moseley will be working as
South Australian manager. We wish Bruce and BCI
the very best in this new venture. Going forward
CMV Truck Sales will be focused on our core DAF
and Kenworth brands.
KENWORTH
This year is Kenworth's 90th Anniversary.
Kenworth trucks were established by Frederick
Kent and Edgar Worthington in 1914, who used
parts of their names to create the now famous
Kenworth brand. Since then Kenworth Trucks have
become synonymous with quality and durability
within the road transport industry in both the US
and Australia.
To celebrate this milestone, Kenworth Australia
released a limited edition T909 model, the
"Director's Series". These trucks have many
unique features that set them well apart from the
standard T909 model. There was strong demand
for these one of a kind trucks.
One of our valued customers, Bradley Carraill of
Garden Grove, ordered two of the Director's Series
trucks. They were done up in Garden Grove's bold
fl eet livery and have been both coupled behind
a set of new road train tippers. They are real
"head turners" as you can see from this photo
of one of them.
The Garden Grove Director’s Series
Justin Faull, our new DAF Sales Manager
THIS YEAR WE HAVE WORKED VERY HARD
ON THE PROMOTION OF DAF WITHIN THE
SOUTH AUSTRALIAN MARKETPLACE.

23. TCMV TRUCKS
CMV TRUCK SALES
23
The competition also paid dividends for Andrew
Hewlett from our parts department. Andrew won
a $2,000 Flight Centre gift voucher, for being the
salesperson who sold the winning entry/parts to
Gilberts.
Bill Lane
General Manager
PARTS
Earlier this year Kenworth AllRig Parts ran the
“Win Your Way to the USA” competition. First
prize was an 11-night holiday to Los Angeles,
Hawaii and Disneyland, plus $5,000 spending
money. To enter you needed to buy at least $300
of parts from any Kenworth dealer. The winner
was randomly picked from a competitive fi eld
of over 10,000 entries.
Peter Gilbert, of Gilbert’s Transport Services at
Cavan was the winner, but he generously gave
the prize to one of his valued employees, Darren
Brook.
"It’s just an unbelievable prize," Darren told us.
"The family are so excited about taking the trip;
we really can’t thank AllRig and Peter Gilbert
enough. To get an experience like this just for
ordering the parts we needed is simply brilliant!"
SERVICE
2014 has seen a restructure in the workshop
with some roles being modifi ed and a change
in supervision for the service pits and the main
workshop. I feel strongly that these changes
make the most of the diverse strengths of the
supervisors in the workshop and better match the
person to the role. This is a big change for us, but
I feel it was well received and this will also give
us the consistency that any workshop needs. The
new employees mentioned in the previous edition
of Outlook have assimilated well into their roles
and are making a difference.
Talking about new recruits, we have had fi ve new
apprentices join us in February. Again our Training
Manager, Troy Seyfang, through his vigorous
and well thought out recruitment process has
produced an excellent group of enthusiastic and
talented apprentices. Tim Holla, Jeremy Petho,
Tristan Bell, Nathan Capes and George Paxton
joined us at the beginning of February. Welcome
to the CMV family gents. I look forward to being a
part of your growth and watching you develop into
highly skilled Kenworth and DAF technicians.
Congratulations also go out to Martin McKeown
and Kat on the birth of their son Lochlan, born on
the 4th February 2014.
Our new apprentices: Tim Holla, Jeremy Petho,
Tristan Bell, Nathan Capes and George Paxton,
with Troy Seyfang, our Training Manager
AllRig winners Darren Brook (centre) of Gilbert’s Transport Services is congratulated by Nick Varsos
(left) and Andrew Hewlett (right) of CMV Truck Sales for winning the $25,000 family holiday to the USA
TALKING ABOUT NEW
RECRUITS, WE HAVE
HAD FIVE NEW
APPRENTICES JOIN
US IN FEBRUARY.

24. 24
Last year CMI Hino had a small taste of rallying
when Hino Australia sponsored the world number
one ranked female rally driver Molly Taylor, on her
short visit home for the 2013 Rally SA.
We were lucky to be invited out to Mount
Crawford and one of our customers Colin Miller
of Rosmech had an opportunity to go for a hot lap
through the forest with Molly.
Molly said that Colin was an excellent co-driver
but couldn’t understand all of his directions
through the screaming!
Recently CMI Hino fl eet consultant, Andrew
Harris, delivered a new truck to loyal CMI Hino
customer Fassina SA Liquor Merchants. Andrew
worked with owner and patriarch of the business,
Mr Joe Fassina to build a replacement for an old
Hino tray top truck that has served the business
reliably for over twenty-fi ve years.
The new truck will service all of the seven
branches of this famous South Australian family
owned and independent business and we are
confi dent Fassina’s will get another quarter of a
century out of this truck as well.
CMI Hino partnered with the Adelaide Football
Club to come up with a transport solution for
the AFL club with their move to the new Adelaide
Oval.
Nathan Chatfi eld worked with Head Trainer Vinnie
Del Bono to specify a suitable truck that can
shift the mountain of equipment required when
the team plays both here in Adelaide and their
numerous trips to the airport for interstate games.
All of the equipment can now be moved in roll-on
boxes via a purpose built body and tailgate loader
saving multiple trips and many hours.
Chris Morrison
General Manager
CMI HINO ADELAIDE
Late last year I had the opportunity to host
two of CMI Hino Adelaide’s long standing fl eet
customers on a study tour and visit to Hino
Headquarters, Japan.
Mr Andrew Gianarakis of SA Power and Mr Brett
Laing of Rosmech were able to visit two of Hino
Motors Limited’s factories at Hamura and Hino
City, just outside Tokyo to experience fi rst-hand
the quality and engineering excellence of Japan’s
number one truck manufacturer.
The tour allowed some of Hino’s largest fl eet
customers to meet with senior HML executives
to discuss future direction of Hino models for the
Australian market and also included a visit to the
Tokyo International Motor Show.
It wasn’t all work though and our customers
enjoyed some of Japan’s cultural and culinary
delights, including a visit to Mount Fuji, many
excellent traditional restaurants and a trip on a
bullet train.
Colin Miller about to head out for his hot-lap
The Fassina team excited about their new Hino
CMI Hino’s Nathan Chatfi eld hands over the new
truck to Crows Head Trainer Vinnie Del Bono
Brett Laing, Andrew Gianarakis & Chris Morrison
enjoying traditional Japanese hospitality
STOP PRESS!
CMI Hino wins National
Metropolitan Dealer of the
Year in glittering ceremony
in Sydney. Read more in the
MD’s comments.
A STUDY TOUR AND
VISIT TO HINO
HEADQUARTERS,
JAPAN.

25. CMI HINO MELBOURNE
25
TRUCK LOAD OF STUFF RETURNS!
Many Melbourne residents will know the
successful Gold FM “Truck Load of Stuff”
competition run for a number of years on the very
popular 104.3 Gold FM radio station. CMI Hino
has a long standing relationship with Gold FM
and is very happy to see the return of this great
competition.
As part of the promotion, one of our Hino 300
series demonstrators has been dressed up in
Gold FM livery and hits the streets every morning
driven by our own Ray Candy to meet up with
Gold listeners, hand out prizes and do live
crosses direct to air on Gold FM. The truck is also
gradually fi lled with great prizes to be won by a
few lucky Gold FM listeners.
MOVEMBER
There was a stark increase in facial hair late last
year, as a number of staff members participated
in Movember to raise money for mens health. A
great cause and a great excuse to go back to the
days of the big cheesy moustache, even if just for
a short time!
Mark Dempsey
Branch Manager
TONY SAKR FUNDRAISER
Tony Sakr, one of our senior parts interpreters at
CMI Hino Laverton, participated in a 10km walk to
raise awareness for Juvenile Diabetes Type 1. An
annual event for Tony, he completed the walk in a
personal best of 1.54 hours, a big improvement on
his previous attempt of 2.5 hours.
Tony walked with members from his Maronite
Catholic Church group in Thornbury which is
conducted and led by their Monsignor Joe Takchi,
who is a great enthusiast for this charity.
Tony had great support from many employees at
the Laverton Volvo/Hino dealership and the CMV
Group Staff Charitable Foundation who helped
him raise a total of $2,128.00. Tony was most
appreciative of the encouragement and donations
he received, and wishes to thank everyone for
their wonderful support!
NEW STAFF MEMBERS
There has been a couple of exciting staff changes
recently, with two existing staff members moving
into new roles. James Lang has moved from his
role as a sales coordinator to realise a long held
ambition to become a salesman, joining our sales
team and working closely under the guidance of
Sales Manager, Leo Morabito.
Bree Wasson, formally in an administration role in
our service department has made the move to our
reception desk taking over the role of receptionist.
Congratulations to both Bree and James and we
wish them well in their new roles.
James Lang and Bree Wasson
The Hino 300 Series, dressed up and ready to go for Gold FM
Jim Burr & Scott Lockwood, part of the CMI
Hino Movember team!
GOLD FM “TRUCK LOAD OF STUFF”
TCMV TRUCKS

26. 2014 is already shaping up as an exciting year for
our staff and customers! Toyota was again the
number one vehicle manufacturer in Australia last
year and remains in top spot so far this year. We
have several exciting new models being launched
this year and by the time you read this, the all
new Corolla Sedan and Kluger models will be
available for sale. I have seen and driven both
of these vehicles and I have no doubt they will
be in high demand. Both new models have sleek
new styling, the latest technology from Toyota
Motor Corporation and have been priced very
competitively.
CMI TOYOTA
26
enjoy using the boards to hone their water skills.
You never know there could be a world champion
Ironman or Ironwoman in the making!
CMI TOYOTA SPONSORS SOUTH
AUSSIE CYCLIST ROHAN DENNIS
CMI Toyota are proud to sponsor rising cyclist
star, Rohan Dennis. This young South Aussie has
had huge success in recent times, fi nishing fi rst
in the Tour of Alberta, being selected for the Tour
de France, and then being selected to represent
Australia in the Elite Mens team at the World
Championships.
Rohan who was recently named South Australian
Sports Star of the Year was also a home crowd
favourite at the 2014 Tour Down Under.
CMI Toyota are proud to supply Rohan with a
brand new Camry Altise and we look forward
to being a part of his future success.
effi ciently and facilitate our desires to always
improve the way we serve our clients. So, a BIG
thank you and well done! And to our customers, I
look forward to seeing you in our dealership soon.
LITTLE NIPPERS
The team at CMI Toyota Adelaide were proud to
recently sponsor and assist with the purchase of
“nipper boards” for the Somerton Surf Life Saving
Club. The Somerton SLSC recently celebrated
their 1,000 member milestone and of this member
base have 350 “nippers”, who take to the beach
to learn valuable surf lifesaving skills.
The Somerton SLSC was created back in 1960 and
to reach 1,000 members is a fantastic milestone.
The chance to sponsor the purchase of the
nipper boards and support such a great club was
impossible to refuse and we hope all the “nippers”
Our new car sales department led by Greg Hochuli
retains a strong number one in our market area
and we remain the highest volume Toyota dealer
in South Australia and second largest nationally.
This result is a credit to all of our staff and on
behalf of everyone at CMI Toyota I would like to
thank every customer that chose us for their new
Toyota vehicle purchase in 2013.
Both our West Terrace service department and
CMI Eastside service centre continue to grow.
Our Toyota trained technicians pride themselves
on their skill, professionalism and workmanship
to ensure our customers’ vehicles are serviced
and maintained to Toyota’s exacting standards
and that we deliver true value for money. Graham
Davies and the team in our parts department
continue to lead the way in parts in the South
Australian market place. Toyota genuine parts
and accessories offer both value and peace of
mind to our clients as they are designed by
Toyota, specifi cally for Toyota vehicles.
Toyota Certifi ed used cars continue to gain
traction in the market place and CMI Toyota
remain Australia’s number one seller of Toyota
Certifi ed Used Cars!
Erin Ramage has joined Greta Simpson in our
Finance and Insurance Department for new Toyota,
and Aaron Jamieson is responsible for fi nance
and insurance in our used car department. We
have an experienced, professional and customer
focused team of business managers to provide
our clients with expert advice on the full portfolio
of competitive Toyota fi nance and insurance
products.
I will fi nish by thanking all of our team in
administration for all their efforts. Quite often
Russell Bates, Alan Collins and the administration
team fl y under the radar but they all support our
front line departments to allow us to operate
Two of the ‘nipper boards’ CMI Toyota has
assisted to purchase
When Rohan’s not on a bike, look out for him
on the streets of Adelaide in a new Toyota
Camry

27. CMV AUTOMOTIVE A
27
5 STAR ANCAP FOR 4X4 HILUX
DUAL CAB
Toyota Hilux notched up its ninth straight year as
Australia's best-selling four-wheel drive vehicle.
The tough workhorse led the way in 2013 with
customers buying 29,344 Hilux 4WD variants.
This represents approximately 7,500 more unit
sales than its nearest rival.
January 2014 saw the introduction of a 5 star
ANCAP accreditation for the Hilux 4x4 dual
cab variants and also a number of additional
specifi cation enhancements. An all-new optional
5-speed automatic transmission has been
introduced across the turbo diesel range, along
with factory fi t display audio on all variants plus
Toyota Link Connected Mobility within both the
SR and SR5 grades. The SR models also adopt
vehicle stability control and traction control
plus an upgraded multi-information display and
optitron combimeter. A reverse camera is now
standard equipment in the SR5 grade along with
the option to include leather accented seats with
6 way power adjustment.
With additional equipment, enhanced
specifi cation and all new levels of safety you can
expect the Hilux to top the sales charts again in
2014. We urge you to book a test drive today and
experience it for yourself.
CMI TOYOTA
FAST TRACK APPRENTICE
GRADUATION EVENING
CMI Toyota recently celebrated the graduation
of some of their 3rd year Fast Track Apprentices
with an evening of hospitality at the West
Terrace dealership. Staff, friends and family
were invited to join, as participants of Geoff
Way’s successful apprenticeship program were
recognised for completing their mechanical
apprenticeship studies. The evening also doubled
as an opportunity to welcome the fresh intake of
apprentice joining the program in 2014.
Adam McCallum
Branch Manager
Fast Track Apprentices enjoy the graduation
evening
The all-new Hilux now with 5 star ANCAP rating
BOTH OUR WEST
TERRACE SERVICE
DEPARTMENT AND
CMI EASTSIDE SERVICE
CENTRE CONTINUE
TO GROW.

28. It was a scorching summer down here at Christies
Beach with the temperatures bringing many
people down south to enjoy our fantastic coast.
It is without a doubt that the area seems to come
alive during this time of year with both tourists
and locals getting out and about. The season also
provides a lot of activity for our dealership. We
get involved in local activities such as golf days,
surf lifesaving championships, and the popular
concert series, A Day On The Green, just to
mention a few.
CMI SOUTHSIDE
28
We also took advantage of the fi ne weather to
fi lm a short ad, promoting our dealership which
will soon go to air in our local Wallis cinema. A
special thanks to Daniel Hill, Steve Quinn, Brook
West, Lauren McKay, Kyra Harvey and Taj Merrill
who participated in the fi lming. You all did a great
job and are now stars on the big screen!
The last few months have also seen some
expanding families, and I would like to
congratulate Graham and Mel Brook who
welcomed twin girls, Taylor weighing 5lb 14oz and
Cloe, weighing 6lb 5oz. Daniel and Hayley Garner
also welcomed a third son, Kai Taylor, weighing in
at 10lb 9oz . It looks like both families are set for
busy times ahead.
Congratulations to Daniel Hopkins and Steve
Quinn on the completion of their certifi cate III
in Automotive Mechanical Technology. Both
Daniel and Steve were offi cially presented their
certifi cates at the 2014 apprentice graduation
awards evening held at CMI Toyota West Terrace
during February.
While Australia is known as the lucky country,
I like to think of Southside as the lucky dealership
as, for the second consecutive year, one of our
happy customers won $10,000 during our annual
end of year sales event.
Mrs Sylvia Thomas from Noarlunga Downs
purchased a brand new Suzuki Swift during our
four day sale event, and went into the draw to win
the $10,000 cash prize. Sylvia is delighted with
her Suzuki Swift purchase, however according
to her sales consultant Shane, it was the phone
call to inform her of her cash prize winnings that
had her ecstatic! Shane indicated that Sylvia
probably would have alarmed the neighbours by
her reaction on the phone, it was so loud. Sylvia
certainly left no one in any doubt of her happiness
over her win!
Recently, we’ve had some new staff join the team
here at CMI Toyota Christies Beach and I would
like to welcome:
• Luke Williams – apprentice technician
• Steve Howard – new vehicle sales
• Rheanan Jagminas – service receptionist
• Andy McDougall – stock controller
• Emma Gannon – aftercare consultant
• Lee Bennett – used vehicle sales
• Kym Bligh – business manager
SOUTHSIDE SUZUKI
2014 promises to be another successful year for
Southside Suzuki. We continued to grow, selling
record numbers for the calendar year, truly living
up to our title of ‘South Australia’s fastest growing
Suzuki dealership’.
I would like to thank our customers for their
continued support of the Suzuki brand. It is
your loyalty that has helped us achieve some
outstanding accolades, including being awarded
Suzuki’s number one metro dealer in Australia for
customer service and satisfaction.
Daniel Hopkins and Steve Quinn with Fast Track
Apprentice Training Manager, Geoff Way
The southern suburbs of Adelaide is the best
performing metro area for Suzuki in Australia,
with the region more than doubling the national
market share and we are very grateful for the
support.
Sales consultants Wayne Wilson and Shane
Bassham both achieved Sales Excellence Awards
for sales performance and customer service.
We continue to thrive with the business and the
challenges that this year will no doubt throw at
us. We’re happy to report the new S-CROSS has
arrived at the dealership. This new edition to the
range fi ts the bill for anyone looking to enter the
fast growing ‘crossover’ segment of the market.
With sensational fuel economy, this car will turn
heads and we encourage you to pop in and take
a test drive. You won’t be disappointed!
Jason McKenzie
Branch Manager
IT IS YOUR LOYALTY
THAT HAS HELPED US
ACHIEVE SOME
OUTSTANDING
ACCOLADES,
INCLUDING BEING
AWARDED SUZUKI’S
NUMBER ONE METRO
DEALER IN AUSTRALIA
FOR CUSTOMER
SERVICE AND
SATISFACTION.

29. On the 26th of February we gathered all our staff
in the showroom to celebrate the CMV Group’s
80th birthday. We were given strict instructions
- enjoy the cupcakes, wear your commemorative
pin but wait until you get home to drink the wine!
As you can see, all the staff were paying close
attention! The celebration was completed with
a toast to the next 80 years and we’re all looking
forward to the 100 year birthday party!
The annual Pink Lady Day at the West Lakes
Bowling Club this year was a blast. Unfortunately
our new vehicle sales manager, Steve Weir
couldn’t be convinced to wear a pink wig. We
don’t know why.
Take note of our sharp looking salesmen, Jamie
Barker and Matt Cairns who were seen standing
guard in front of our vehicle display at the Steve
Waugh Foundation cricket day. The day was
organised by the City of Charles Sturt and held
at the nearby St Clair reserve. The boys were
waiting to catch any stray balls that were hit in
their direction. Luckily they didn’t need to worry
about any stray balls, and spent the time handing
out plenty of info on the great vehicles we have
on offer.
CMI PORTSIDE
29
The Pink Lady Day at West Lakes
By reading this you must think that all we do here
at Portside is have functions or attend events. It’s
not true, I promise! The calendar year just past
has been fantastic once again for Portside and
we’ve set many new benchmarks across various
departments.
There are many people behind the scenes who
contribute greatly to our business. To our detailers,
drivers and administration staff, I hope you realise
how much we appreciate your great work. To all
the guys and girls in parts, sales and service, it
was once again a job well done in 2013 and I
can’t wait for 2014 to be even bigger and better.
CMV AUTOMOTIVE A
Celebrating The CMV Group’s 80 years in
business
Jamie and Matt standing guard
Stephen Jupp has done a great job for us here at
Portside but has recently accepted a similar job
much closer to home at CMI Southside. We wish
him well. Congratulations go to Nhan Nguyen
who we recently promoted to replace Stephen in
the important position of new and used car pre-delivery
manager. Nhan has been our pre-delivery
technician and will no doubt grab this opportunity
with both hands. It is a very well deserved career
advancement.
Since the last edition of Outlook, Chloe Leenders
our service receptionist celebrated her marriage
to now husband Peter. We wish them all the best.
Two of our ‘young gun’ apprentices Robert
Fitzpatrick and Lloyd Dekruyf also fi nished their
technician apprenticeships and are now fully
qualifi ed. Well done, guys!
We also welcomed three new staff to the
business which is very exciting. They are:
• Mathew McGregor – service department
• Daniel Dodd – apprentice technician
• Daniel Warnock – new and used pre-delivery
Steve Thomson
Branch Manager

30. 30
ADELAIDE FRINGE EVENT 2014 -
PAPILLON
It has become quite the tradition for Lexus of
Adelaide to host clients at the Adelaide Fringe.
This year guests enjoyed pre-show hospitality in
the exclusive Fringe Club; an entertainment hub
built exclusively for artists and Fringe season
pass holders. As the sun slowly set on a gorgeous
Adelaide evening, clients were entertained by a
number of artists performing within the Fringe
Club whilst enjoying the fi ne food and wines on
offer. Later guests were escorted to the Peacock
Marquee where they enjoyed one of this season's
top selling shows, Papillon.
WELCOME BACK JB
James Bonner has re-joined the Lexus of Adelaide
sales team after a brief sabbatical and has
settled back in, adding another dimension to
the dealership. James has always had a strong
customer following and he makes all his clients
feel welcome, ensuring their vehicle purchase is
a memorable and pleasant experience. Welcome
back, James!
FOOD, FASHION AND….CARS
Lexus of Adelaide were delighted to host two
tables at the annual Clipsal 500, Advertiser
Sunday Mail Foundation Luncheon. Hosted by
ASMF Patron, Angela Condous and her team, the
event of which Lexus of Adelaide is a sponsor
was very well organised and provided a fabulous
opportunity for us to catch up with some of our
Lexus owners.
This year’s event was attended by more than
1,000 people who enjoyed the fi ne food and
hospitality within the trackside marquee. The
lunch included a fashion and jewellery parade,
along with performances by X-factor winner
Dami Im, Nathaniel Willemse, Rob Mills, and
Adelaide's very own Hans. Elvis tribute artist,
Marc Anthony bumped and grinded his way
through a sweaty routine which saw a lot of
well-known faces joining his act onstage! I had
to keep a close eye on my event co-hosts, Paula
Smiech and Elyse Szajer who were getting right
into the swing of things!
Enjoying a balmy evening inside the Adelaide Fringe Club
Elyse and Paula hosting ladies within the
trackside marquee
CONGRATULATIONS DAVID AND
CAROL BALDIN
Congratulations to David and Carol Baldin who
have once again become proud parents, welcoming
new baby daughter, Amber. Second time fatherhood
is a “snap” according to David. On a recent visit to
the dealership with family in tow, Carol said that
the birth had gone to plan with Amber being a
healthy 6 lb on arrival. We’re still not sure if David
has his eye on another CMV Group baby bonus in
the future, so watch this space!
Andy Forrest
Branch Manager
LEXUS OF ADELAIDE
Proud dad David, wife Carol with daughters
Layla and Amber
AU REVOIR…GOODBYE FOR NOW
Lana Genolese, a much loved member of
the CMV family has left us, relocating to the
USA. Lana’s husband Dominic, has been
commuting back and forth between Australia
and the USA, developing his business and
has decided to take the business to the next
level. This requires him to reside in the USA
for now and it is with much excitement that
Lana will join him as they embark on the next
chapter in their lives together.
Lana has worked for CMI Toyota and Lexus
of Adelaide in various roles, both full-time
and part-time, always applying herself to
everything she did. She will be missed around
the dealership.

31. CMV AUTOMOTIVE A
ADELAIDE CITY CHRYSLER JEEP DODGE & GREAT WALL
31
A Jeep on display at the Portsea Polo in Melbourne
The brand new Jeep KL Cherokee
JEEP AUSTRALIA 2014
SPONSORSHIP LIST
Jeep Australia announced their list of
sponsorships for 2014 at a recent dealer
conference. They include popular TV shows
such as Master Chef, 60 Minutes and the Today
show. Jeep also sponsored the entire Channel
10 coverage of the 2014 Winter Olympics in
Sochi. Locally, Jeep are continuing to sponsor the
Richmond Football Club (AFL) and the St George
Dragons (NRL ) for the 2014 seasons, as well
as sporting events including the Portsea Polo in
Melbourne and the Magic Millions Horse Sales
held in the Gold Coast. Many more events will be
announced this year, so keep an eye out for the
Jeep logo!
Since the last issue of Outlook, we have
welcomed a new team member. Jess Figueroa
joins us as our new account clerk after spending
time up in Queensland and returning home to
South Australia. We wish Jess all the very best
and welcome her on board.
BRAND NEW KL CHEROKEE -
ARRIVING SOON!
We expect to see the very fi rst of our brand new
Jeep KL Cherokee Wagons arrive to our dealership
around June this year. It has been a long time
coming as we sold the very last of the previous
model KK Cherokee back in January 2013.
The 2014 Jeep Cherokee has a unique and
unusual shape to its front, giving it a very
distinctive and visual presence on the road.
The Cherokee will be offered to us in 4 different
models: Cherokee Sport, Longitude, Limited
and Trailhawk. Each model in this Jeep range
will come standard with a brand new 9 speed
automatic transmission. Engines will include a
2.4 litre in the sport model, with a 3.2 V6
pentastar available in the Cherokee Longitude,
Limited and the Trailhawk. A 2.0 turbo diesel
will be offered only as an option in the Cherokee
Limited.
Keep an eye out for its arrival shortly.
GREAT WALL
In April we made the tough decision to relinquish
our Great Wall franchise effective July. After
being one of the founding dealers in Australia,
and enjoying some early success, recent
competitive pressures have impacted the business
signifi cantly. The realisation that we had been
unable to create a sustainable and viable business
for our company and our customers was very
disappointing. All staff associated with Great
Wall will be realigned to give us more focus on
our Chrysler/Jeep/Dodge brands and to build our
Used Car operation.
Paul Grocke
General Manager
JESS FIGUEROA
JOINS US AS OUR
NEW ACCOUNT
CLERK

32. at the moment with the impending launch of
new products”.
His down to earth approach to customers and
staff makes him an excellent fi t for the CMV Group
and an asset to the company. David and his wife,
Tracey have two children; Taylor and Michael.
David is a self-confessed car enthusiast and keen
cyclist. David has had no trouble in establishing
himself in his new role with plenty in common
with both customers and staff.
Paul Griffi n
Business Development Manager
MERCEDES BENZ ADELAIDE
breathing, sword swallowing and breath taking
acrobatics. It was a fantastic night to catch-up
with customers and experience what Adelaide
has to offer at this festive time of year.
WELCOME DAVID
We would like to welcome our new General
Manager, David Upton who has recently joined
Mercedes-Benz Adelaide after working with the
Jarvis Group for 26 years.
“Professionally Mercedes Benz Adelaide feels
like the perfect fi t for me, it is an exciting time
32
We proudly supported yet another wonderful
South Australian event, the World Tennis
Challenge, played at Memorial Drive in January.
International legends, Martina Navratilova,
Martina Hingis and Tracy Austin as well as Pat
Cash, Henri Leconte and Yannick Noah played
alongside some talented rising stars in what was
an entertaining and at times, highly competitive
three days of tennis. Our guests, seated directly
alongside the court, could not have been closer
to the action.
To the embarrassment of the dealership, the
Mercedes-Benz Adelaide staff team competing
in the Corporate Challenge, failed to deliver on
their over enthusiastic promise of dominating
the competition, exiting in the fi rst round…they
looked the part though!
There is a dealership connection to the Barossa
Valley television advertising campaign that
attracted national media attention and received
international industry accolades. Sales Consultant
and experienced musician Paul Sharman is the
proud father of Brooklyn, the delightful and
unsuspecting young student who was approached
at random to appear in the commercial.
Congratulations Brooklyn, there are now two
performers in the Sharman family.
FARWELL PETER
After representing Mercedes-Benz for 42 years,
Peter Kay retired last year. Peter is widely known
and highly regarded in the motor industry and
became the face of Mercedes-Benz in Adelaide.
Peter’s association with the brand will not cease
with his retirement as he has just taken delivery of
his brand new CLS 63 AMG and continues to enjoy
time behind the wheel of his classic collection.
The dealership is pleased to see Peter and his
faithful companion Archie, still making regular
visits to the showroom. We thank Peter for his
wonderful contribution to the success and growth
of Mercedes-Benz in South Australia and we wish
him a long and happy retirement with his family.
ADELAIDE FRINGE
Mercedes-Benz Adelaide customers and staff
enjoyed a beautiful night at the Fringe Club
followed by the jaw-dropping performance show,
Limbo. The evening began with drinks, canapés
and a short preview of the top shows available
at the Fringe, followed by Limbo, which is best
described as a circus- cabaret show with fi re
The MBA team getting into the spirit of things! Photo by Chris Oaten
Senior Sales Executive Paul Sharman with
Jimmy and Nadia Feleppa at the Fringe Club. Welcome David!
Mercedes-Benz Adelaide

33. F
CMV AUTOMOTIVE
CMV FARMS
33
FARMS
The stars aligning this season enabling the
collective Farms business to produce a record
year wasn't through luck. Good planning and hard
work combined with the production of high quality
produce which gives the best possible return
played the part in this seasons results.
Rightfully so you will read that our Managers
were very proud of the CMV employees who do
the hard yards often under diffi cult condition to
complete a successful season and record profi t.
WINE GRAPE RESTRUCTURING.
The continued depressed state of the Australian
wine industry continues with seemingly no end in
sight. Our strategy set some years ago to remove
vines as they came out of contract and replant
with either almonds or pistachios continues and
will gather pace. Growing fruit that wineries
don't want or can't pay sustainable prices is
not smart. Over the past 4 years CMV Farms
have removed in excess of 100 hectares with
a further 50 hectares destined to be removed
in the next few months. This is part of the
painful restructuring that needs to happen in the
Australian wine industry as our cost of production
makes us uncompetitive on the world market, in
particular from wine produced from grapes grown
in the warm climate inland region of Australia.
Fortunately Langhorne Creek is not in the same
category as our other vineyards and continues to
be profi table.
Our customers Pernod Ricard Wines (Orlando,
Jacobs Creek, Wyndham Estate), Treasury
(Penfolds, Lindemans, Wolf Blass) and Peter
Lehman Wines have all been loyal, honest and
fair in dealing with us in a time that is diffi cult for
all involved in this industry. Their ongoing support
is appreciated.
ALMOND AND PISTACHIO
PRODUCTION.
Reports from Lindsay Point and Robinvale
pleasingly advise of continued strong yields which
makes the most of very strong prices which add
signifi cantly to the bottom line. As if tasting great
wasn't enough these nuts are clinically proven to
be "natures health pills" and I remain optimistic
for the future of these enterprises. A great source
of nutrition and not much more expensive than
the price of Snakes (confectionary).
NUT PRODUCERS OF AUSTRALIA
AND RETURN HARVEST EMPLOYEES.
Grant Birrell CEO of Nut Producers of Australia
reports the importance of our harvest staff who
return to help at the Robinvale factory year after
year. Likewise at Lindsay Point we have been
indeed fortunate to have Barry return for his
9th consecutive almond harvest season.
The installation of a packing machine and now
a pasteuriser in the Riverland Almond factory
provides this business with new value adding
opportunities.
So another harvest season passes and the task
of processing and marketing continues.
Many thanks to all the Farms employees who
have contributed in yet again making this last
harvest season the success it is.
David Crawford
Managing Director, CMV Farms
GOOD PLANNING
AND HARD WORK
COMBINED WITH THE
PRODUCTION OF
HIGH QUALITY
PRODUCE WHICH
GIVES THE BEST
POSSIBLE RETURN
PLAYED THE PART IN
THIS SEASONS
RESULTS.