1. MetLife Phase 2:
Counselor Community of Practice

2. Agenda – Virtual Session #1
 Introductions (10 min)
 Making Mature Students a Priority (30 min)
 Buy-in
 Services
 Marketing
 Resources to Make Your Job Easier (30 min)
 Share your best tools. No secrets allowed!
 Your Best Ideas from Today (15 min)
 Confirm next COP topics (5 min)
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3. Today’s Emphasis
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4. Working Adults without a Degree
Those age 18-64 are in three major groups:
 Adults who have dropped out of high school and
have no college education - about 26.4 million
adults.
 Adults who have a high school diploma but have
no college education - about 56 million adults.
 Adults who have a high school diploma who have
some postsecondary education but no degree -
about 42.5 million adults.

5. Adult Learning Satisfaction-
Community Colleges
Scale Performance Satisfaction Performance Gap
Mean Mean Mean
Outreach 6.52 5.61 .91
Financing 6.42 5.40 1.02
Life and Career 6.41 5.19 1.22
Planning
Teaching-Learning 6.34 5.71 .63
Process
Transitions 6.32 5.35 .97
Technology 6.33 5.70 .63
Student Support 6.25 5.38 .87
Systems
Assessment of 6.14 5.42 .72
Learning Outcomes
•(7 = very important /very satisfied 1 = not important/not satisfied at all)
•Source: Noel-Levitz/CAEL 2011 National Adult Learners Satisfaction-Priorities Report

6. Making Mature Students a Priority
 How are mature students viewed at your college?
 Are you a chorus of one?
 Is there a plan to serve this population?
 Do you offer PLA? What methods?
 What are you doing to make them feel welcome?
 What programs are in place for orientation and areas
of special need (e.g. technology)?
 How are you using mature students to benefit the
college?
 Marketing
 Where are you casting the net for mature students?
With whom are you partnering in the community?
 Is the mature student represented in your materials?
Have you checked/suggested changes since the
6 meeting?

7. Making Your Job Easier
 What is the best resource/tool
you’ve identified in the past year?
 What is the one assessment
you won’t do without?
 If you could add one more tool
to your toolkit, what would it be?
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9. Materials & Next Session
 Advising Avenue
 Tools to share with students
 How keyed in is your faculty?
 LinkedIn – “CAEL Career Pathways
and Counselor Initiative”
 Post and check
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