To apply for the Public Bank moratorium 3.0 program in 2021, customers must go through a 14 step process online including opting-in digitally, entering their NRIC and account number, receiving an OTP via SMS, confirming the OTP, providing their email address, receiving a code via email, and confirming enrollment through multiple click confirmations with the process ending in successful enrollment or prompting to retry if an error occurs.

1. • Step By Step to
apply moratorium
3.0- 2021 at Public
Bank
1
https://www.pbebank.com/Per
sonal-
Banking/Banking/Loan/Retail-
Loans-Financing-COVID-19-
Repayment-Assistan/Retail-
Loans-Financing-COVID-19-
Repayment-Assistan.aspx

2. Click at ETRA Digital OPT-IN
Click
here
2

3. KEY IN NRIC AND ACCOUNT NO
CLIK HERE
3

4. CHECK YOUR PHONE- SMS, KEY IN OTP NO
KEY IN
HERE
4

5. CLICK OK
5

6. KEY IN YOUR EMAIL ADD
6

7. Open your email. Key in Code
7

8. Click OK
8

9. Click here
9

10. CLIK HERE
10

11. CLICK HERE- ALL BUTTON
11

12. CLIK HERE – ALL BUTTON
12

13. CLICK HERE
13

14. THE END -SUCCESS
14

15. IF ERROR- TRY AGAIN
15