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There's a killer amongst them: EastEnders 
Trailer - BBC One
The erosion of rationality theory 
The erosion of rationality theory states that the mass media, driven by advertising, appeal to the 
sensational, to images, to our dreams, and in doing so create a sense of a false world in which 
commodities purchase happiness and in which social problems are resolved on the level of 
emotion and the individual; at the same time we are rendered passive and reactive people who 
are pleased to be entertained, thereby making us less competent members of a democracy, as a 
democracy calls for an informed, rational populace. 
The overdramatized soap trailer clearly displays this. Soaps in general want to show a real, ‘slice 
of life’, and the trailer uses hermeneutic codes to engage the audience and pull them into the 
story and the mystery.
Semiotics 
The semantics of the whole trailer show a lot of everyday 
mundane things but the eerie music, and low key, high 
contrast lighting along with the slow motion camera shots 
create an alternative reading and shows the ordinary to 
be anything but making full use of hermeneutic codes to 
engage the audience, after all the purpose of a trailer is to 
capture an audience and make them want to watch the 
programme.
Uses and Gratifications 
People actively seek and use those media messages that they personally feel gives them 
something. They use the media to get something they want. They feel gratification when they get 
what they want. 
Soaps use uses and gratifications theory to give some excitement and mystery in the audience’s 
lives. As a viewer you become amerced in another world for 30 minutes 4 times a week and the 
soap provides an alternative setting that is often more exciting and dramatic than the viewers 
real world. 
The trailer gives the audience a feel of mystery and wants to provoke thought and create 
conversations. Eastenders are famous for creating ‘who done it?’, story lines.
The Tram Crash : Coronation 
Street Trailer – ITV 1
Effects Theory 
Effects theory states that consumers are ‘drugged’, ‘addicted’, or ‘hypnotised’. 
In general soaps try to achieve this to reach high ratings, trailers like this one entice audiences 
and get them excited about up coming story lines. 
The floaty music and happy scenes lull the audience into a false sense of security then the flashes 
of the fire station adds excitement. Hermeneutic codes are used to add mystery and essentially 
Coronation Street wanted to create something that people will talk about and create a buzz 
around.
Dennis McQuail (1987) 
McQuail stated that consumers look for certain things in the media they watch. One is, 
integration and social interaction. Which includes, gaining insight into other people’s lives, 
identifying with other and as a substitute for real life. Soaps clearly provide all these things, 
viewers enjoy the fact that characters are put into bad situations (as the trailer hints at). Viewers 
also enjoy soaps usually simply because the characters lives are much more dramatic than their 
own. This trailer is successful because viewers become emotionally invested in soap character 
and ‘need’ to know what will happen to them. 
McQuail also said viewers seek entertainment from the media, this includes; escapism, relaxation 
and diversion. Soaps clearly fulfil these needs.
Hypodermic Needle 
This suggests that the audience are completely passive and accepts the ideas and meanings the 
text. Soaps are used as relaxation and are not meant to be complex. The Tram Crash trailer 
although mysterious tells the audience what they need to know without much deeper thinking. 
Soap viewers have come to expect dramatic story lines and therefore know that the happy scenes 
the trailer portrays will not last.
Lighting and Sound 
Lighting and sound is used to create a stark contrast between the two settings. The street scenes 
are brightly lit and joyful music is playing over the clip. The actors also move very slowly showing 
no sign of emergency or state of panic. 
The fire station scenes are darker and the sounds are diegetic and loud. The actors and rushing 
and the scene is very fast.
Series 9: Waterloo Road 
trailer BBC 1
Unlike the previous trailers this is a trailer for a new serious instead of a new storyline. Therefore 
the trailer is set out differently. This is more of a insight into the up coming series, this is because 
waterloo road actually a soap but it is good example because the soap trailer we are producing is 
for a new soap. 
In this trailer there is a voice over introducing the 
characters that are coming back.
The trailer doesn’t really hint at any storylines but is exciting for the audience 
because the program is a comedy the advert adheres to these codes and 
conventions by being bright and loud.
Judgement Day : Emmerdale 
trailer ITV 1
Mise-En-Scene 
This trail is called – Judgement day and tells the story of a character on trail. The dark storyline is mirrored in 
the low key lighting and eerie music. The actors are wearing dark outfits and the scene is set at night. The 
music is dark rock. The main character is walking down the street being judged by the other characters who are 
standing at the side of him. This fits well with the name and the plot of the story.
Who Killed Lucy: Eastenders 
trailer BBC 1
This is a different type of trailer. Unlike the first Eastenders advert I looked at which 
was unseen footage, this trailer is made of actual programme footage. The trailer is 
fast paced and exciting. Hermeneutic codes are used here by appearing to give the 
viewer clues on who killed Lucy but actually not revealing anything. This is a technique 
that producers use to keep the viewer interested yet not giving it away. 
The mise-en-scene of this trailer shows a typical London square and the sort of people 
that give in it. This goes back to McQuaids theory of giving the viewer a chance to 
escape and see how ‘real life’ people would behave in difficult situations.
Once Upon A Weatherfield...Happy Emmerdale After : ITV soaps 
trailer ITV
This again is a different type of trailer. It is not 
just advertising a specific soap it is advertising 
ITV’s two main soaps Coronation Street and 
Emmerdale. The trailer shows the characters as 
fairy tale characters, these people will be 
recognisable to a viewer but that fact that 
they’re dressed differently adds a separate air of 
mystery.
Stock Characters 
Stock characters are often used in soaps to make the storyline easier to follow as there can 
sometime be several plots happening at one time, fairy-tales also do this. 
The trailer shows what appears to 
show a fairy tale kingdom but it is 
actually just a set, this suggests that 
the happy scenes are just a front for 
something more dramatic that will 
take place in the soaps.
Codes and Conventions
Sound 
The sound in most soap trailers is a non diegetic sound track 
that goes with the theme of the trailer. 
In some cases (waterloo road trailer) there is a voice over that 
takes the viewer through the trailer introducing characters and 
storylines. 
In other cases the sound comes from the scenes of the actual 
soap.
Lighting and Mise-En-Scene 
The lighting in soap trailers is usually quite dark 
due the to narrative. Lighting is also used to 
highlight the focus of the trailer. 
The setting of a soap trailer is almost always in 
the setting in which the soap takes place this 
make it easier for the viewer to automatically 
recognise the place and the setting.
Editing 
The cuts in soap trailers are usually very quick to 
create pace and to give a lot of excitement and 
drama to the piece. 
The channel of the soap is also usually shown 
over the trailer or at the beginning or at the end.

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The Erosion of Rationality in Soap Opera Trailers

  • 1. There's a killer amongst them: EastEnders Trailer - BBC One
  • 2. The erosion of rationality theory The erosion of rationality theory states that the mass media, driven by advertising, appeal to the sensational, to images, to our dreams, and in doing so create a sense of a false world in which commodities purchase happiness and in which social problems are resolved on the level of emotion and the individual; at the same time we are rendered passive and reactive people who are pleased to be entertained, thereby making us less competent members of a democracy, as a democracy calls for an informed, rational populace. The overdramatized soap trailer clearly displays this. Soaps in general want to show a real, ‘slice of life’, and the trailer uses hermeneutic codes to engage the audience and pull them into the story and the mystery.
  • 3. Semiotics The semantics of the whole trailer show a lot of everyday mundane things but the eerie music, and low key, high contrast lighting along with the slow motion camera shots create an alternative reading and shows the ordinary to be anything but making full use of hermeneutic codes to engage the audience, after all the purpose of a trailer is to capture an audience and make them want to watch the programme.
  • 4. Uses and Gratifications People actively seek and use those media messages that they personally feel gives them something. They use the media to get something they want. They feel gratification when they get what they want. Soaps use uses and gratifications theory to give some excitement and mystery in the audience’s lives. As a viewer you become amerced in another world for 30 minutes 4 times a week and the soap provides an alternative setting that is often more exciting and dramatic than the viewers real world. The trailer gives the audience a feel of mystery and wants to provoke thought and create conversations. Eastenders are famous for creating ‘who done it?’, story lines.
  • 5. The Tram Crash : Coronation Street Trailer – ITV 1
  • 6. Effects Theory Effects theory states that consumers are ‘drugged’, ‘addicted’, or ‘hypnotised’. In general soaps try to achieve this to reach high ratings, trailers like this one entice audiences and get them excited about up coming story lines. The floaty music and happy scenes lull the audience into a false sense of security then the flashes of the fire station adds excitement. Hermeneutic codes are used to add mystery and essentially Coronation Street wanted to create something that people will talk about and create a buzz around.
  • 7. Dennis McQuail (1987) McQuail stated that consumers look for certain things in the media they watch. One is, integration and social interaction. Which includes, gaining insight into other people’s lives, identifying with other and as a substitute for real life. Soaps clearly provide all these things, viewers enjoy the fact that characters are put into bad situations (as the trailer hints at). Viewers also enjoy soaps usually simply because the characters lives are much more dramatic than their own. This trailer is successful because viewers become emotionally invested in soap character and ‘need’ to know what will happen to them. McQuail also said viewers seek entertainment from the media, this includes; escapism, relaxation and diversion. Soaps clearly fulfil these needs.
  • 8. Hypodermic Needle This suggests that the audience are completely passive and accepts the ideas and meanings the text. Soaps are used as relaxation and are not meant to be complex. The Tram Crash trailer although mysterious tells the audience what they need to know without much deeper thinking. Soap viewers have come to expect dramatic story lines and therefore know that the happy scenes the trailer portrays will not last.
  • 9. Lighting and Sound Lighting and sound is used to create a stark contrast between the two settings. The street scenes are brightly lit and joyful music is playing over the clip. The actors also move very slowly showing no sign of emergency or state of panic. The fire station scenes are darker and the sounds are diegetic and loud. The actors and rushing and the scene is very fast.
  • 10. Series 9: Waterloo Road trailer BBC 1
  • 11. Unlike the previous trailers this is a trailer for a new serious instead of a new storyline. Therefore the trailer is set out differently. This is more of a insight into the up coming series, this is because waterloo road actually a soap but it is good example because the soap trailer we are producing is for a new soap. In this trailer there is a voice over introducing the characters that are coming back.
  • 12. The trailer doesn’t really hint at any storylines but is exciting for the audience because the program is a comedy the advert adheres to these codes and conventions by being bright and loud.
  • 13. Judgement Day : Emmerdale trailer ITV 1
  • 14. Mise-En-Scene This trail is called – Judgement day and tells the story of a character on trail. The dark storyline is mirrored in the low key lighting and eerie music. The actors are wearing dark outfits and the scene is set at night. The music is dark rock. The main character is walking down the street being judged by the other characters who are standing at the side of him. This fits well with the name and the plot of the story.
  • 15. Who Killed Lucy: Eastenders trailer BBC 1
  • 16. This is a different type of trailer. Unlike the first Eastenders advert I looked at which was unseen footage, this trailer is made of actual programme footage. The trailer is fast paced and exciting. Hermeneutic codes are used here by appearing to give the viewer clues on who killed Lucy but actually not revealing anything. This is a technique that producers use to keep the viewer interested yet not giving it away. The mise-en-scene of this trailer shows a typical London square and the sort of people that give in it. This goes back to McQuaids theory of giving the viewer a chance to escape and see how ‘real life’ people would behave in difficult situations.
  • 17. Once Upon A Weatherfield...Happy Emmerdale After : ITV soaps trailer ITV
  • 18. This again is a different type of trailer. It is not just advertising a specific soap it is advertising ITV’s two main soaps Coronation Street and Emmerdale. The trailer shows the characters as fairy tale characters, these people will be recognisable to a viewer but that fact that they’re dressed differently adds a separate air of mystery.
  • 19. Stock Characters Stock characters are often used in soaps to make the storyline easier to follow as there can sometime be several plots happening at one time, fairy-tales also do this. The trailer shows what appears to show a fairy tale kingdom but it is actually just a set, this suggests that the happy scenes are just a front for something more dramatic that will take place in the soaps.
  • 21. Sound The sound in most soap trailers is a non diegetic sound track that goes with the theme of the trailer. In some cases (waterloo road trailer) there is a voice over that takes the viewer through the trailer introducing characters and storylines. In other cases the sound comes from the scenes of the actual soap.
  • 22. Lighting and Mise-En-Scene The lighting in soap trailers is usually quite dark due the to narrative. Lighting is also used to highlight the focus of the trailer. The setting of a soap trailer is almost always in the setting in which the soap takes place this make it easier for the viewer to automatically recognise the place and the setting.
  • 23. Editing The cuts in soap trailers are usually very quick to create pace and to give a lot of excitement and drama to the piece. The channel of the soap is also usually shown over the trailer or at the beginning or at the end.