Flexible Working Trends 2023__Sven Elbert.pdf

Jan 2023 1
© Copyright Fosway Group Limited. All Rights Reserved.
Flexible Working Trends 2023
Sven Elbert
SeniorAnalystHCMandTalent, FoswayGroup
Presented by
www.evolvebeyondborders.com

Jan 2023 2
An EMEA-perspective
Sven Elbert, Senior Analyst / sven.elbert@fosway.com / @sven_elbert

Jan 2023 3
Europe’s #1 HR Industry Analyst
Founded 1996
In-depth corporate research on Next
Gen HR, Talent and Learning
Analyst & advisory services to more
than 3,000 European & International
HQ multi-nationals and corporates
Independent vendor research and
EMEA market commentary

Jan 2023 4
What is happening with
flexible working?
The Operational Level

Jan 2023 5
No change
8%
Some change
18%
Significant
change
64%
Complete
change
10%
How significantly has where, when and
how people work in your organisation
changed in the past 2 years?
92%
report that their
organisation’s approach to
where, when and how
people work has changed
in the last 2 years.
Modern working has changed forever. 74% have
made a complete or significant changes to how,
when and where people work in their
organisation. Only 8% report making no change.

Jan 2023 6
Organisations are adopting flexible & hybrid working
to harness increased employee retention & attraction
When asked to rate the reasons behind their adoption of hybrid and flexible working from 1 to 5, employee engagement and
productivity were most frequently rated #1. With ‘employee retention & attraction’, ‘engagement and ‘productivity’ most
likely to appear most frequently in the top 3. Sustainability was only placed in the top 3 by less than a 20% of our survey
respondents.
Sustainability
Business
Costs
Employee
Wellbeing
Employee
Engagement
Business
Productivity
Employee
Retention &
Attraction
1st 2nd 3rd 4th 5th 6th

Jan 2023 7
Yes
65%
No
6%
Maybe
29%
Do you think flexible working is
driving higher productivity from
your employees?
65%
Most HR Professionals believe
that flexible working is driving
higher productivity.
Whilst around a third of respondents are noncommittal
about the impact of hybrid working, there is only a very
small minority of only 6% that disagree that flexible
working is driving higher productivity from their workers.

Jan 2023 8
Desk-based
• Virtual or Hybrid
• Location-agnostic
• Globally distributed
• Fragmented (Gigs, Projects)
• Employer of record
Non desk-based
• On-site, more multi-site
• Location-aware
• More resilient
• Fix-flex models
• Extra earning-opportunities
Operational Level
We're expanding our
hybrid / flexible
working approach
35%
No change -
we've stabilized our
approach to hybrid /
flexible working
56%
We're now
winding back
on hybrid /
flexible…
How will your organisation’s adoption of flexible
and hybrid working change in the year ahead?
Flexible working
is here to stay and a
significant proportion
are enhancing their
approaches to hybrid
work.
Only 9% are winding back on the hybrid
working triggered by Covid. With around
half stabilising their approach and 1 in 3
organisations looking to expand their
flexible working.

Jan 2023 9
Flexible Working 2023
The Strategic Level

Jan 2023 10
Increasing
Business
Agility
82%
Availability
of Skills
95%
Increasing
Performance
& Profitability
87%
Improving
Customer
Satisfaction
81%
Currently, what are your organisation's most significant business challenges?
Sustainability
& Ecological
Collapse
Multi-
Generational
Workforce
Digital & Agile
Transformation
Pandemic
Disruption
Identity
& Fulfilment
Flexible Work
& Hybrid
Working
Armed
Conflict
Economics
Inflation /
Stagflation
Energy
Security

Jan 2023 11
0% 25% 50% 75% 100%
Rethinking workspaces
Projects, gigs & the fragmentation of work
Rethinking recognising success
Sustainability, net zero & carbon budgets
Rethinking teams & collaboration
Accelerating diversity, equity & inclusion
Fostering wellness & wellbeing
OKRs, goals and performance management
Powering organisational agility & fluidity
Purpose, belonging & advocacy
Flexible working
Life-long learning & resilience
Empowering ALL talent & liberating ALL potential
Skills & capability bridging & enablement
Which people/HR initiatives do you think are most
important for your organisation to future proof itself
as we approach 2025?
Essential Desirable Unimportant Don't know
Skills Enablement is
seen as the
#1 HR initiative
going forward to
2025
It forms part of a suite of people
development thinking which aims to
empower all talent and liberate all
employee potential through life long
learning.
Flexible working is seen as
essential by more than 50%
of organisations to future proof
themselves for 2025.

Jan 2023 12
What is MOST important for HR teams future success?
Leadership
& People
Management
Change
Management
Business
Consulting
Coaching Strategic
Workforce
Planning
68% 64% 45% 44% 42%
Limited skills
availability has
amplified strategic
workforce planning
as a lever for
HR success
Strategic Level Workforce Planning
• More scenarios, more global
• Realtime
• Skills-based
• Value-focus
• Resilience
Buy Borrow Build
Buy

Jan 2023 13
Flexible Working 2023
The Tactical Level

Jan 2023 14
77%
rate
Employee
Experience
as VERY IMPORTANT
to the success of
their HR Operations
Organisations prioritise Employee Experience during
times of accelerating business disruption

Jan 2023 15
The Top 6 changes to the employee experience that are being
ACCELERATED in the year ahead
56%
Our progressive
approach to flexible
working
54%
Our employer brand and
reputation for being a
great place to work
49%
Our employee diversity
& equal opportunities
48%
Our proactive
approach to
career progression
48%
Our approach to personal
and professional
development
46%
Our approach to
personal wellbeing

Jan 2023 16
The Top 6 changes to the employee experience that are being
SLOWED or STOPPED in the year ahead
21%
The reputation of
our managers
20%
Competitiveness of
salaries
22%
Benefits & perks
18%
Work life balance
16%
Flexible working
19%
Our approach to
personal wellbeing
Some parts of the
employee experience are
under new pressures.
Whether it’s economic pressures or achieved
maturity/leadership - some parts of the
employee experience are under closer scrutiny
and increasing numbers of organisations are
compromising on some parts of their EVP.

Jan 2023 17
The three things you SHOULD
prioritise during the cost-of-
living crisis?
Financial
Wellbeing
Employee
Listening
Retention &
Development
Organisations compromising on parts
of the EVP are at risk of experiencing
a Great Resignation 2.0
In a recessive economy that lacks availability of Skills, connecting to
the hearts, minds, and wallets of employees is key to retaining them.
Managers need a good understanding of potential financialchallenges
amongst their teams.
Better supporting the financial wellbeing of employees can provide a
significant competitive advantage in a labour market where many
organisations are sacrificing on parts of their EVP.
Tactical Level Employee Listening
• Understand needs
• Build trust
• Pulse Surveys/ Check-Ins
• Leadership training
• Workforce segmentation
Financial Wellbeing
• Financial Training/ Support
• Pay raise, One-time pay
• Benefit, Allowance
• Discounts
• Earned Salary Access
Retention/Development
• Internal Mobility
• Employability Training
• Reskilling/ Upskilling
• Coaching/Mentoring
• Personal Wellbeing

Jan 2023 18
Flexible Working
Trends 2023
Summary

Jan 2023 19
Desk-based
• Virtual or Hybrid
• Location-agnostic
• Globally distributed
• Fragmented (Gigs, Projects)
• Employer of record
Non desk-based
• On-site, more multi-site
• Location-aware
• More resilient
• Fix-flex models
• Extra earning-opportunities
Operational Level
Strategic Level Workforce Planning
• More scenarios, more global
• Realtime
• Skills-based
• Value-focus
• Resilience
Buy Borrow Build
2023
Flexible
Working
Trends
Buy
Tactical Level Employee Listening
• Understand needs
• Build trust
• Pulse Surveys/ Check-Ins
• Leadership training
• Workforce segmentation
Financial Wellbeing
• Financial Training/ Support
• Pay raise, One-time pay
• Benefit, Allowance
• Discounts
• Earned Salary Access
Retention/Development
• Internal Mobility
• Employability Training
• Reskilling/ Upskilling
• Coaching/Mentoring
• Personal Wellbeing

Jan 2023 20
11%
17%
30%
51%
63%
-14%
-20%
-18%
-7%
-5%
-30% -10% 10% 30% 50% 70%
Use of HR out-source partners
Use of external consultants
Overall HR headcount
Develop HR expertise
HR technology & innovation
Expected investment in the HR function
over the year ahead
Increase Decrease
Commitment to
increasing investment in
HR Tech remains strong
although wider economic trends may slow up
buying cycles and squeeze budgets. But HR
tech is foundational to innovating the
employee experience and optimising the
workforce, so solutions that have lower
deployment timelines and deliver higher speed
to value will inevitably be in higher demand.

Jan 2023 21
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Jan 2023 22
Make better HR buying decisions faster …
www.fosway.com @fosway +44(0)20 7917 1870
Europe’s #1 HR Industry Analyst

Jan 2023 23
www.evolvebeyondborders.com
Thankyou!

Jan 2023 24
2022 EUROPEAN HR RESEARCH
63% Respondents
from Organisations
> 1000
Employees
75%
of respondents
European
311 respondents overall,
conducted May to September 2022
61% have a
Global role

Flexible Working Trends 2023__Sven Elbert.pdf

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