This document is about the employee engagement. this is the last part of the document.

1. Employee Engagement

2. Enemy
The enemy of my enemy is my friend
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3. Measure and Adapt
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4. Signal to noise ratio
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5. Increase Cycle Time
Intended Direction Actual Direction
Don’t wait till here
Catch them here
And here
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6. eNPS
(Employee Net Promoter Score)
“On a scale of 1 to 10, how likely are you to
recommend this company as a place to work?”
10 9 8 7 6 5 4 3 2 1 0
Promoters Passives Detractors
eNPS = Promoters (%) – Detractors (%)
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7. UP THEIR GAME
RIGHT NOW
perhaps more than in the last 20 years
HUMAN RESOURCE JOBS
are some of
THE MOST IMPORTANT
Roles in business, forcing HR to