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The changing communications
                 landscape
65% SAY DAILY PAPERS WILL BE GONE IN TEN YEARS
        Source: Rasmussen Reports (released May 12)
83 %      Increase in the amount of time
Americans spent on social networking sites in
April 2009, compared with the same month a
year earlier
Managing your web image
Be in the conversation
       Presence



       Relevance



Penetration (Prominence)
Creating your image
• Be in the space
  – Even if it’s just for your own awareness and
    edification, join the popular social networking
    sites, to include: Facebook, Twitter, Flickr and
    YouTube. If you’re not present, you’re turning
    over the keys to your online reputation to
    someone else.
Maintaining your image
• The “if you build it they will come” philosophy
  doesn’t apply to reputation management in
  the digital world.

• You must regularly update your presence on
  the social media space, and be a relevant
  member of the community.


02/13/13
Building your image
• Provide up-to-date content, interesting
  information.
• Track what other people are saying about you,
  correct the record where necessary.
• Determine which platforms fit you best, don’t
  waste your time with those that don’t.



02/13/13
Social Media: AMC's efforts
•   Facebook
    o www.facebook.com/ArmyMaterielCommand
    o  500+ fans
    o post all news, videos, Tweets, photos, blog posts
•   Twitter
    o http://twitter.com/hqamc
    o 1,400+ followers
    o Tweet all news stories, videos, photos, blog posts
•   YouTube
    o www.youtube.com/hqamc
    o 4,100 views this year
•   BRAC Web site
    o www.amc.army.mil/trans 
    o First comprehensive BRAC site of its kind (being mirrored by several other orgs)
    o Features construction video, picture slideshow
    o More than 92,000 visitors
    o BRAC blog (http://hqamcbracblog.wordpress.com) which has had 35,000+ visitors
•   Web 2.0 design homepage
    o www.army.mil/amc
    o powered by Army's Content Online Resource Enterprise (CORE)
    o first in Army to launch
•   LinkedIn:  www.linkedin.com/in/armymaterielcommand
•   RSS feeds:  news, feeds for all the sites listed above
Social Media: Where AMC can go
•   Resources
    o Dedicated personnel to maintain and build (Aug. 31)
    o Command-wide policy, standards (awaiting DoD reg due Sept.)
•   Blog
    o Have been offered dedicated spot on dodlive.mil
    o Would need to be command-focused (not just one org or leader)
    o Would require command group participation
         Recommend one "note" from each of the top 4 a month (= weekly entry)
         "Note" can come in the form of email, vmail to PAO who will post
         Pictures are bonus
         Can be informal, status updates, notes from the field
         Can re-purpose blog post and send to Facebook and Twitter
         Has to be consistent, relevant, engaging, tell the AMC story to the "Average Joe"
•   Media/Community Relations
    o Establish and build relationship with local, beat bloggers
    o Actively engage as with traditional journalists

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2009 AMC Social Media briefing to CMA

  • 2. 65% SAY DAILY PAPERS WILL BE GONE IN TEN YEARS Source: Rasmussen Reports (released May 12)
  • 3. 83 % Increase in the amount of time Americans spent on social networking sites in April 2009, compared with the same month a year earlier
  • 5. Be in the conversation Presence Relevance Penetration (Prominence)
  • 6. Creating your image • Be in the space – Even if it’s just for your own awareness and edification, join the popular social networking sites, to include: Facebook, Twitter, Flickr and YouTube. If you’re not present, you’re turning over the keys to your online reputation to someone else.
  • 7. Maintaining your image • The “if you build it they will come” philosophy doesn’t apply to reputation management in the digital world. • You must regularly update your presence on the social media space, and be a relevant member of the community. 02/13/13
  • 8. Building your image • Provide up-to-date content, interesting information. • Track what other people are saying about you, correct the record where necessary. • Determine which platforms fit you best, don’t waste your time with those that don’t. 02/13/13
  • 9. Social Media: AMC's efforts • Facebook o www.facebook.com/ArmyMaterielCommand o  500+ fans o post all news, videos, Tweets, photos, blog posts • Twitter o http://twitter.com/hqamc o 1,400+ followers o Tweet all news stories, videos, photos, blog posts • YouTube o www.youtube.com/hqamc o 4,100 views this year • BRAC Web site o www.amc.army.mil/trans  o First comprehensive BRAC site of its kind (being mirrored by several other orgs) o Features construction video, picture slideshow o More than 92,000 visitors o BRAC blog (http://hqamcbracblog.wordpress.com) which has had 35,000+ visitors • Web 2.0 design homepage o www.army.mil/amc o powered by Army's Content Online Resource Enterprise (CORE) o first in Army to launch • LinkedIn:  www.linkedin.com/in/armymaterielcommand • RSS feeds:  news, feeds for all the sites listed above
  • 10. Social Media: Where AMC can go • Resources o Dedicated personnel to maintain and build (Aug. 31) o Command-wide policy, standards (awaiting DoD reg due Sept.) • Blog o Have been offered dedicated spot on dodlive.mil o Would need to be command-focused (not just one org or leader) o Would require command group participation  Recommend one "note" from each of the top 4 a month (= weekly entry)  "Note" can come in the form of email, vmail to PAO who will post  Pictures are bonus  Can be informal, status updates, notes from the field  Can re-purpose blog post and send to Facebook and Twitter  Has to be consistent, relevant, engaging, tell the AMC story to the "Average Joe" • Media/Community Relations o Establish and build relationship with local, beat bloggers o Actively engage as with traditional journalists

Editor's Notes

  1. Ha! Funny stuff. Turns out the doctrinal steps to solving a problem is still appropriate for this.