The world is facing a mental health crisis. With a shortage of mental health professionals, individuals not seeking treatment due to lack of access or high costs, and a significant rise in mental health conditions, artificial intelligence (AI) tools are being assessed and used to create solutions to help support people’s mental health.

1. AI Is Now Used In
The Incredible Ways
Mental Health

2. © 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
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IntroductionIntroduction
We’re experiencing a mental health crisis. Approximately 15.5% of the global population
is affected by mental illnesses, and those numbers are rising. Although there are many
who require treatment, more than 50% of mental illnesses remain untreated. In the
United States, one in five adults suffers from some form of mental illness. Every 40
seconds one person dies from suicide and for every adult who dies from suicide, there
are more than 20 others who have attempted to end their life. The ramifications of this
go beyond our families and cultures as mental health also has a tremendous economic
impact for the cost of treatment as well as the loss of productivity.
The Incredible Ways Artificial Intelligence Is Now
Used In Mental Health

3. © 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
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IntroductionIntroduction
The critical shortfall of psychiatrists and other mental health specialists to provide
treatment exacerbates this crisis. In fact, nearly 40% of Americans live where there is a
shortage of mental health professionals; 60% of U.S. counties don’t have a psychiatrist.
Those that do have access to mental health professionals often forgo treatment because
they can’t afford it. Those with depression visit primary care physicians an average of
five times a year versus three times for those who don’t have it.
The Incredible Ways Artificial Intelligence Is Now
Used In Mental Health

4. © 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
Title
Text
IntroductionIntroduction
Others seek help in emergency rooms which are more expensive. More than $201 billion
is spent on mental health annually making mental health the most expensive part of our
healthcare system after knocking out heart conditions for the honour.
The Incredible Ways Artificial Intelligence Is Now
Used In Mental Health

5. © 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
Examples of Current Uses of
AI in Mental Health
Researchers are testing different ways that artificial intelligence can help screen, diagnose and
treat mental illness.
Researchers from the World Well-Being Project (WWBP) analyzed social media with an AI
algorithm to pick out linguistic cues that might predict depression. It turns out that those
suffering from depression express themselves on social media in ways that those dealing with
other chronic conditions do not such as mentions of loneliness and using words such as
"feelings," "I" and "me."
The team's findings were published in the journal Proceedings of the National Academy of
Sciences, but after analysing half a million Facebook posts from people who consented to
provide their Facebook status updates and medical records, they were able to identify
depression-associated language markers. What the researchers found was that linguistic
markers could predict depression up to three months before the person receives a formal
diagnosis. Other researchers use technology to explore the way facial expressions, enunciation
of words and tone and language could indicate suicide risk.

6. © 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
Examples of Current Uses of
AI in Mental Health
In addition to researchers, there are several companies using artificial intelligence to help
tackle the mental health crisis. Quartet's platform flags possible mental conditions and can
refer patients to a provider or a computerized cognitive behavioral therapy program. Ginger’s
contribution is a chat application used by employers that provides direct counseling services
to employees. Its algorithms analyze the words someone uses and then relies on its training
from more than 2 billion behavioral data samples, 45 million chat messages and 2 million
clinical assessments to provide a recommendation.
The CompanionMX system has an app that allows patients being treated with depression,
bipolar disorders, and other conditions to create an audio log where they can talk about how
they are feeling. The AI system analyzes the recording as well as looks for changes in behavior
for proactive mental health monitoring. Bark, a parental control phone tracker app, monitors
major messaging and social media platforms to look for signs of cyberbullying, depression,
suicidal thoughts and sexting on a child’s phone.
These are just a few of the innovative solutions that support mental health.

7. © 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
4 Benefits of Using AI to Help
Solve the Mental Health Crisis
There are several reasons why AI could be a powerful tool to help us solve the
mental health crisis. Here are four benefits:
Support Mental Health Professionals
As it does for many industries, AI can help support mental health
professionals in doing their jobs. Algorithms can analyse data much
faster than humans, can suggest possible treatments, monitor a
patient’s progress and alert the human professional to any concerns.
In many cases, AI and a human clinician would work together.

8. © 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
4 Benefits of Using AI to Help
Solve the Mental Health Crisis
24/7 Access
Due to the lack of human mental health professionals, it can take
months to get an appointment. If patients live in an area without
enough mental health professionals, their wait will be even longer. AI
provides a tool that an individual can access all the time, 24/7
without waiting for an appointment.

9. © 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
4 Benefits of Using AI to Help
Solve the Mental Health Crisis
Not Expensive
The cost of care prohibits some individuals from seeking help.
Artificial intelligent tools could offer a more accessible solution.

10. © 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
4 Benefits of Using AI to Help
Solve the Mental Health Crisis
Comfort Talking To A Bot
While it might take some people time to feel comfortable
talking to a bot, the anonymity of an AI algorithm can be
positive. What might be difficult to share with a therapist in
person is easier for some to disclose to a bot.

11. © 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
Obstacles to Overcome
While there is great promise for using AI to help the current mental health crisis, there are still
obstacles to overcome. There are significant privacy concerns as well as making people
comfortable and willing to accept various levels of being monitored in their day-to-day lives.
In addition, there is no regulation for these applications, so it is advised that any app be used
in conjunction with a mental health professional. As AI tools are created, it is essential that
they are protocols in place to make them safe and effective and built and trained with a
diverse data set, so they aren't biased toward a particular population.
Overall, AI has the promise to provide critical resources we need to overcome our mental
health crisis.

12. © 2017 Bernard Marr , Bernard Marr & Co. All rights reserved
© 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
Bernard Marr is an internationally best-selling author, popular keynote speaker, futurist, and a
strategic business & technology advisor to governments and companies. He helps
organisations improve their business performance, use data more intelligently, and
understand the implications of new technologies such as artificial intelligence, big data,
blockchains, and the Internet of Things.
LinkedIn has ranked Bernard as one of the world’s top 5 business influencers. He is a frequent
contributor to the World Economic Forum and writes a regular column for Forbes. Every day
Bernard actively engages his 1.5 million social media followers and shares content that
reaches millions of readers.
Visit The
Website
© 2017 Bernard Marr , Bernard Marr & Co. All rights reserved
© 2018 Bernard Marr, Bernard Marr & Co. All rights reserved
Bernard Marr is an internationally best-selling author, popular keynote speaker, futurist, and a
strategic business & technology advisor to governments and companies. He helps
organisations improve their business performance, use data more intelligently, and
understand the implications of new technologies such as artificial intelligence, big data,
blockchains, and the Internet of Things.
LinkedIn has ranked Bernard as one of the world’s top 5 business influencers. He is a frequent
contributor to the World Economic Forum and writes a regular column for Forbes. Every day
Bernard actively engages his 1.5 million social media followers and shares content that
reaches millions of readers.
Visit The
Website

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