: Ready to level up on your data? Adopting a data-driven culture can help your organization innovate and build resiliency. Come explore several use case scenarios for Tableau, a business intelligence and analytics software, to improve efficiency in creating board reports, data cleaning, CDFI Fund compliance, and more! Learn actionable steps on how to get started with Tableau and begin the journey to unlocking the power of data
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What is Tableau
Tableau is a powerful and intuitive data
visualization tool that enables organizations to
explore, analyze, and present data in a
meaningful and interactive way.
It provides users with the ability to create dynamic
visualizations, dashboards, and reports,
making complex data easier to understand and
share with others.
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Key Features of Tableau
1. Drag-and-Drop Interface: Easily connect to data sources and
build visualizations by dragging and dropping fields onto the
canvas.
2. Interactive Dashboards: Create dynamic dashboards for real-
time exploration and interaction with data.
3. Data Blending and Integration: Blend and integrate data from
multiple sources for a unified view.
4. Advanced Analytics: Utilize statistical functions, forecasting, and
clustering for deeper insights.
5. Sharing and Collaboration: Share visualizations, dashboards,
and reports with ease using Tableau Server and Tableau Public.
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Use Cases of Tableau for CDFIs
1. Portfolio Analysis: analyze loan portfolios, visualize loan
performance metrics, and identify areas for improvement
2. Impact Measurement: track and measure the social and
economic impact of investments
3. Compliance Reporting: streamlines the process of generating
compliance reports for CDFI Fund
4. Grant Management: aids in managing grants by visualizing
grant performance, tracking fund allocation, and demonstrating
outcomes to grantors.
5. Investor/Board Reporting: transparent and comprehensive
reporting to investors or Board of Directors or Advisory Boards
6. Marketing: visually represent marketing data, such as campaign
performance, customer segmentation, and social media metrics
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Example Dashboards/Reports
1. Board Reporting
CDFI Certification Analysis
Awards Performance Report
Advisory Board Report on OTP Track Record
2. Grant Management
CMF “What If Scenario”
3. Data Management and Analysis
Data Cleaning for TLR
Data Analysis for FA, CMF, ERP, NMTC applications
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Benefits of Using Tableau
1. Enhanced Data Visualization: easier to understand and communicate
insights
2. Improved Decision Making: Access real-time information for informed
decision-making
3. Streamlined Reporting and Compliance: Automate reporting
workflows, meet compliance requirements efficiently, and reduce
manual efforts
4. Enhanced Impact Measurement: showcase the value brought to
underserved communities.
5. Increased Stakeholder Engagement: Engage stakeholders effectively
6. Scalability and Flexibility: Scale with the organization's needs, handle
large datasets, and adapt to changing reporting requirements.
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How to Get Started
1. Evaluate Your Needs
2. Identify Staff/Human
Resources
3. Start with Tableau Public
4. Focus on Key Data Sources
5. Start Simple with Limited Data
Points
6. Utilize Tableau's Templates
and Sample Workbooks
7. Collaborate and Share
Internally
8. Attend Webinars and Online
Training
9. Seek External Support if
Needed
Tableau offers valuable applications for Community Development Financial Institutions (CDFIs) in their mission to drive economic growth and provide financial services to underserved communities:
Portfolio Analysis: CDFIs can use Tableau to analyze their loan portfolios, visualize loan performance metrics, and identify areas for improvement. This enables better risk management and strategic decision-making.
Impact Measurement: Tableau helps CDFIs track and measure the social and economic impact of their investments. By visualizing data on job creation, housing development, and community revitalization, CDFIs can demonstrate their mission-driven outcomes to stakeholders.
Compliance Reporting: Tableau streamlines the process of generating compliance reports for regulatory bodies. CDFIs can create interactive dashboards that consolidate data from various sources, making it easier to track and report on compliance requirements.
Grant Management: Tableau aids in managing grants by visualizing grant performance, tracking fund allocation, and demonstrating outcomes to grantors. CDFIs can effectively communicate the impact of grant-funded initiatives using Tableau's visual storytelling capabilities.
Investor Reporting: Tableau enables CDFIs to provide transparent and comprehensive reporting to investors. By visualizing financial performance and impact metrics, CDFIs can strengthen relationships with investors and attract future investment.
Marketing: Tableau helps marketers visually represent marketing data, such as campaign performance, customer segmentation, and social media metrics, enabling better understanding and communication of marketing insights.
Go to Tableau dashboards: https://sso.online.tableau.com/public/idp/SSO
Tableau brings numerous benefits to Community Development Financial Institutions (CDFIs):
Enhanced Data Visualization: Visualize complex data in a compelling and interactive way, making it easier to understand and communicate insights.
Improved Decision Making: Access real-time information, analyze loan performance, and identify trends and opportunities for informed decision-making. (Use CMF What if Scenario as an example)
Streamlined Reporting and Compliance: Automate reporting workflows, meet compliance requirements efficiently, and reduce manual efforts. (Use CDFI Cert and Award Performance as example – saving a week worth of time)
Enhanced Impact Measurement: Measure and track social and economic impact, showcasing the value brought to underserved communities.
Increased Stakeholder Engagement: Engage stakeholders effectively through interactive dashboards and visual storytelling.
Scalability and Flexibility: Scale with the organization's needs, handle large datasets, and adapt to changing reporting requirements. (Use ERP as example of flexibility)
Evaluate Your Needs: Identify your specific goals and objectives for using Tableau. Determine the key data analysis and visualization requirements that can benefit your organization.
Identify Staff or Human Resources: Identify individuals within your organization who are best equipped to use Tableau. This may include staff members who manage data, systems, or interns with a technical background. Leverage their existing knowledge and skills to maximize Tableau's potential. (Use CCDFI as an example – Benji does technical side for Tableau, Melissa does technical side for nCino and Mai business needs/project management)
Start with Tableau Public: Consider using Tableau Public, a free version of Tableau that allows you to create and share visualizations publicly. It can be a suitable starting point for small organizations with limited resources.
Focus on Key Data Sources: Collaborate with your identified staff or human resources to identify the primary data sources that are critical for your organization's operations. Start by connecting to and visualizing data from these sources to gain meaningful insights.
Start Simple: Collaborate with your identified staff or human resources to create simple visualizations with a limited number of data points. Focus on the most critical metrics and gradually expand as you gain more experience and confidence.
Utilize Tableau's Templates and Sample Workbooks: Tableau provides pre-built templates and sample workbooks that can serve as starting points for your own visualizations. Encourage your staff or human resources to utilize these resources to save time and effort.
Collaborate and Share Internally: Foster collaboration and knowledge sharing within your organization. Encourage your staff or human resources to share their visualizations internally with colleagues and stakeholders who can provide feedback and input.
Attend Webinars and Online Training: Encourage your staff or human resources to attend Tableau's webinars and online training resources tailored for beginners. These resources can help them understand the basics of Tableau and its functionalities.
Seek External Support if Needed: If your organization has the resources, consider partnering with external consultants or experts who can provide guidance and support in leveraging Tableau effectively.